PROFESSIONAL OVERVIEW:

Project Manager Role :

• Planned projects defining goals, schedule, scope / deliverables, and budget
• Coordinated cross-functional teams up to a size of 10 in acquiring software and hardware resources, monitoring status, and controlling project changes
• Facilitated team collaboration and fostered communication; created and managed action items
• Project experience controlling analysis, design, development, testing, and implementation phases
• Extensive Experience in conducting Gap Analysis, SWOT Analysis and Cost Benefit drivers
• Expertise of Project Management techniques: Work Breakdown Structure(WBS), project scheduling, GANTT Charts, milestone tracking and PERT charts
• Comprehensive Experience in preparing and maintaining project documentation, including project status reports and project training materials (e.g. user guides/manuals etc.)

Business Systems Analyst Role :

• Defined functional and technical requirements, modeled business
• Created system proposals, feasibility / alternative analyses with software and hardware selections, and performance and transaction analyses
• Applied formal methods such as Rational Unified Process over full System Development Lifecycle
• Experience in capturing complex business needs and developing efficient and detailed Business requirement document and Functional Specifications Documents (FSD)
• Strong knowledge of Use Cases, Activity Diagrams, and Class Diagrams
• Performed Functional testing, Regression testing, Integration testing, User acceptance testing (UAT)

PROFESSIONAL EXPERIENCE :

A dynamic professional with over 6 years of Cross-functional experience (Project Management, Business Analysis, Finance and Defined Benefit Administration). Supported all phases of the system development lifecycle, from gathering business requirements to supporting the technical teams through development and test phases. Team Leader with ability to work in a fast-paced environment and to use problem-solving knowledge. Technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction as well as looperational costs.

Project Manager AON Hewitt, Dec’11-Current
Clients Served,Confidential

• Project reporting to include status, metrics, timelines and deliverables with risk and issues management
• Identifying project dependencies and critical path
• Directing and managing project development from beginning to end utilizing SDLC model
• Delegating tasks and responsibilities to appropriate associates
• Proactively managing changes in project scope, identifying potential crises, and devising contingency plans
• Ensuring the project deliverables are ready for deployment to the business from both a quality and documentation perspective
• Identifying and implementing risk mitigation strategies throughout the life of the project, as well as managing the resolution of issues
• Understanding the fundamental principles of quality and using those principles to drive own work and that of the associates on the project
• Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the client

Achievements

• Appreciated by Business Implementation Leader for delivering results beyond expectations
• ‘Benefits Mastermind Award’ winner in the month of August’12
• ‘Premier Team Award’ winner for the month April- June’12 for scaling neheights and delivering excellent business results
• Winner of various events in India Quality Fest 2012 organized by AON Hewitt

Project Manager, Confidential,Jan’11-Nov’11

• Gathering application requirements from users and subject matter experts, and help prioritize required features to manage scope
• Translating business requirements into detailed functional specifications
• Designing, updating and delivering unit, integration, regression and acceptance test plans
• Providing support to the test team by creating high-level test scenarios, reviewing detailed test scripts, and analyzing problem reports
• Root cause analysis of the system errors in the live data
• Gap analysis to ensure that business requirements and functional specifications are tested and fulfilled
• Assisting with the migration of nesystem updates into the production environment
• Final quality signoff on testing

Project Management

• Communicating regularly with the Lead System Analyst to share the status of the design effort and escalate issues, if any
• Ensuring that the processes followed in projects are in accordance with Technology Processes
• Identifying potential areas of process improvement based on knowledge of client team needs, industry trends, and feedback solicited from associates
• Managing client expectations and demonstrating value without compromising quality
• Coaching team members on configuration, testing and defect management
• Creating and sustaining a dynamic environment that fosters development opportunities and motivating high performance among the team

Achievements

• ‘Impromptu Award’ winner in the month of Oct’11 for delivering project with ‘Zero Defects’
• ‘Champion Award’ winner in the month of May’11 for outstanding contribution in the project
• ‘Impromptu Award’ winner in the month of January’11 for fantastic job on Analysis and Data Load

Project Coordinator, Confidential,Oct’09-Dec’10

• Worked with client to discuss technical requirements, set expectations, and manage involvement in analysis activities
• Meeting with decision makers, systems owners and end users to define business requirements and systems goal
• Reviewing and approving analysis, test plans, and standard operating procedures
• Providing service specific expertise for data, foundation, and systems analysis in the creation of analysis specifications

Achievements

• Appreciated by Lead Business Analyst Advanced for great review done on a project
• Appreciated by Lead System Analyst for being proactive and delivering quality results

Business Analyst, Confidential,India, Feb’09-Sep’09
Clients:Confidential,

• Experience with Business Process Management(BPM),Knowledge Management(KM), Business Intelligence(BI), and Data Warehousing (DW)
• Created project Requirements Artifacts including Business Process Models and Business Use Cases, System Use Cases and Activity Diagrams
• Exceptional ability to work with world-class Subject Matter Experts in order to extract their domain knowledge, business rules, decision process, and expertise so it can be documented

Achievements:

• Demonstrated success pinpointing client needs and uncovering potential problem areas through assessment and analysis
• Cultivated nebusiness relationships resulting in a promotion in less than one year

System Analyst, Confidential,India, Aug’06-Feb’09
Clients Served- Confidential,USA, Daimler
Confidential
Technical Core Competencies:

• Mapping the requirements and providing best solutions involving definition of scope of project and finalization of project requirements
• Managing a team of associates involved in planning and designing of test plans and strategies, test cases and test procedures, UAT activity
• Handling various technical aspects like project documentation and integration, monitoring critical paths and taking appropriate actions

Achievements:

• Appreciated by Lead System Analyst on various occasions for good work performance and by Project Lead for being proactive
• ‘Spot Award’ for the Best Performer in the Team in the month of March 2007
• Received client appreciation for the onsite-coordination & development efforts

Management Trainee, Confidential,May’06- Jul’06

• Assisted HR in Master Design of HR Portal Project and coordinated with IT team
• Conducted an ‘Informal Survey’ to analyze Employee Departure and designed Employee Retention Strategy Plan
• Documentation of Human Resource Information System by way of a manual
• Recruitment: Interviewed candidates on various parameters

Achievements:

• Received recommendation letters from HR Manager and HR Officer for outstanding work performance

EDUCATION:

• MBA, Project & Operations Management
• B. Tech, Computer Science Engineering