SUMMARY

• 14 years of experience in software development, focusing on Testing, Business System Analysis, Project Management on Web and Windows based applications and Mobile Applications.
• Proficient in business processes and development methodologies, business and application analysis and system support. (Agile and Waterfall Methodologies)
• Experience in Quality Assurance, Quality Control and Quality Automation
• Experience in testing tools like ALM / Quality Center, UFT / Quick Test Pro, Load Runner, JIRA, SharePoint
• Extensive experience in different stages of Software Development Life Cycle (SDLC)
• Great Interaction with developers, managers and team members
• Experience in designing and documenting System Test Plans and Test cases
• In Depth technical knowledge and understanding of Databases.
• Experience with graphic tools like MS Snag It, Micro Soft Picture IT, JING
• Experience in MS Office Tools(Word, Excel, Power Point )
• Initiates and lead Web - Ex conference calls/Bridge line for Project discussions and defect working sessions.

CORE KNOWLEDGE / SKILLS:

• Project Management
• Test Management
• Agile & Waterfall Methodologies
• Automation Test lead
• Manual Test lead
• Team Building & Leadership
• Use case creation and Execution
• Risk Base Analysis
• Strategic Planning
• Mitigation Plans
• Offshore co-ordination
• Event coordination

TECHNICAL SKILLS:

Operating System: UNIX, WINDOWS

Testing Tools: ALM/Quality Center, UFT/Quick Test Pro, Load Runner

Defect Tracking: ALM, Quality Center, SharePoint, JIRA

RDBMS: Oracle 11g, MS SQL Server, MS Access

Languages: C, C++, SQL, PL/SQL, Visual Basic

Scripting Languages: HTML, VB Script

PROJECT EXPERIENCES

Project Scrum Master / Mobile Test Analyst / QA Test Lead / QA Automation Analyst / QA Analyst / Oracle SQL Tester / QA tester / Programmer

Roles and Responsibilities:

• Managed many projects for Confidential Online, Internet Account Online, Confidential Retail Services.
• Validated various applications using desktop and various Mobile devices.
• Handled Confidential ’s Major implementations like FD360 platform migration, Fiserv Integration, Real time email enhancements, Sears Reward conversion and able to cut down 20% of the estimated cost by proper resource allocation and proactive execution planning.
• Active Participation in kick off calls for the projects, Review initial Business and Functional Requirements and Provide suggestions which reduced 35% of the defect density in the validation phase.
• Initiated Project Change Requests before Design phase which reduced the production issues by 50%.
• Initiated WebEx conference calls and live working sessions with project teams/Testing teams.
• Provided estimated hours, Allocate Offshore Resources, scheduled additional Design discussions with Leads, worked with developers in DIT/UNIT Testing.
• Consolidated Test plan from different testing groups, created Master Test plan & test strategies.
• Reviewed Test scripts and ensured requirement traceability in ALM (Application Lifecycle Management)
• Supported Contingency testing, Fraud & Vulnerability Assessment testing and FUT (friendly User Testing)
• Created Exit reports from SIT Testing with Defect analysis details.
• Provided business approval to close scripts, analyze the issues and find mitigation plans.
• Ensured Mobile Security, Site catalyst, Web accessibility (ADA), Browser Compatibility.
• Conducted daily scrum calls, daily status reports and help removing team’s obstacles/Road blocks by keeping team on-track. Initiated escalations if necessary.
• Implementation support, lesson learned meetings (Retrospect), feedbacks/ suggestions.
• Facilitates sprint/iteration planning, design reviews, retrospect, determine defect priority.
• Review action items in the project, finds right owner, consolidate project information
• Ensures each sprint/iteration delivers functional code that can be tested, Check SLA’s to verify Project milestones.
• Identified Majority of manual Test cases can be automated and saves the execution time by 40%.
• Developed automated test scripts & Regression test suit for GUI and Functionality testing using QTP. Performed Manual and Automation Regression test in all test environments like, SIT, UAT and Prod replica.
• Ensure Mobile Security by having a personal activation code to access CWS application
• Responsible for measuring, defining, and improving system quality by creating test plans which enforce the acceptance criteria of a component.
• Primary Responsibilities includes assigning Hotfixes, Off-cycle/ regular release JIRA tickets to Quality Control team. Approving Deployment from SIT to UAT, and PROD checkout testing for quarterly releases.
• Descriptive Programming, Change Object repository from Local to shared directory.
• Initiate automation Regression testing as the code pushes to each Environment (DIT, SIT, UAT, PROD)
• Ensures Quality of the code and software product development Process.
• Measured the Application Performance under different load conditions using Load Runner.
• Involved in testing the functionality like, Medical Billing, Online bill payment, Administrative tools to manage the transactions, alerts and notices. Manually tested E-Billing modules for various clients.
• Involved in creating various functions to suite the automation scripts in Mercury Quick Test Pro.
• Verified the data, by executing SQL queries on ORACLE database with Windows and UNIX environment.
• Developed a test database to conduct Data driven test.
• Created Pre-Execution checklist to verify the environment is ready for testing.
• Create & Analyze requirements with USECASE Document.
• Identified test cases and test data from millions of records, which are appropriate for the scenarios.
• As a faculty, Trained 10th and 11th grade students and managed College’s Computer Lab.