Office Manager Resume
Secaucus, NJ
Educational Background:
- Master of Arts in English Literature
- Awarded Shakespeare Society Gold Medal and First Class Honors
- Bachelor of Arts in English Literature
- Attained First Class Honors
Confidential - New York, New York
Executive Assistant (2011 - 2012)
Provided high level administrative support to five firm Partners. Consistently applied business acumen and specialized technical knowledge, including a comprehensive understanding of the firm's customers' support needs and the technology used by them. Managed calendars of busy executives and arranged local and international travel. Proactively adjusted schedules and kept Internal Customers supported aware of changes on a timely and accurate basis. Reconciled expense reports and information to Amex statements. Created and maintained an easily accessible e-file system. Coordinated for Passport/Visa issuance and renewal. Enrolled and tracked Partners CPE credits, licenses and requirements. Proactively participated in knowledge sharing activities, continuously developed and communicated best practices within formal and informal networks.
Confidential, - Houston, TX
Office Manager (2005 to 2009)
Oversaw operations of the law firm, which included daily functions to long-term strategic planning. Delivered business development and marketing assistance and supervision. Developed print and electronic advertising materials. Led Accounts Department, managing accounting and bookkeeping. Supervised firm's revenue inflow and outflow. Performed human resources and payroll management. Oversaw maintenance of office facility. Reviewed and managed technological infrastructure.
Key Achievements:
- Spearheaded development of firm's marketing strategy.
- Developed strategies to increase client's business, improve customer's overall experience, and enhance client satisfaction by partnering with Principal of law firm.
- Devised new standard operating procedures after reviewing firm's operations. Reduced redundant processes by revising and streamlining operational procedures in all departments.
Confidential - Baroda, Gujarat (India)
Copywriter / Client Servicing Executive (2002 to 2005)
Wrote audience-targeted, results-oriented, and engaging copy for award winning advertising company.
Generated creative ideas to determine marketing opportunities after evaluating clients' businesses. Coordinated sales and advertising campaigns. Developed media plans and budgets. Collaborated with team of Copywriters and Graphic Designers to develop marketing collateral. Interfaced with clients to obtain assignment briefs; conveyed meeting details to internal team. Wrote creative briefs to assign jobs. Presented completed products to clients. Aligned with external designers, photographers, models, and internal team to support shoots and product launches. Proofread print material.
Key Achievements:
- Attained 99.9% proofreading accuracy.
- Received letter of appreciation from management for quality of creative input and letter of appreciation from Sayaji Hotels for actively contributing to hotel's marketing strategy.
Technical Skills:
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook); Lotus Notes, Amicus; E-Drawer; QuickBooks, LexisNexis, Westlaw.