SUMMARY:

• Quality - focused, diligent & solutions driven Project Manager, equipped with 11.5+ years of experience in managing projects, collaborating with project teams, interfacing with clients and deploying technology to build successfully solutions for clients.
• Hands-on experience in leading projects in Agile & Waterfall Methodology from requirements gathering through to Implementation and Support
• Experienced in different Domains - Banking & Financial Services, Healthcare Insurance, Retail
• International exposure working at client locations in US, Europe & Asia
• Experience in delivery of multiple projects maintaining integrity with respect to time, budget, scope, change, risk and resources.
• Proven ability to resolve complex problems, quickly diagnosing and identifying issues and determining proper resolutions.
• Proactively work with project team and key stakeholders to devise best practices and continuous improvement of project delivery across the enterprise.
• Implemented multiple Value Additions for the clients such as Automation, Tools, Re-engineering in line with their business needs leading to savings of over $250K

EXPERTISE AREA:

• Project Management
• Strategic Planning
• Risk Management
• Quality Assurance
• Client Relations
• Project Tracking & Reporting

TECHNICAL SKILLS:

Operating System: OS/390, Windows 7, Windows Server 2003/2008

Languages: COBOL, JCL

Databases: SQL Server 2005, DB2, IMS DB, Oracle

Web Technologies: HTML

Miscellaneous: Quality Center, ALM, Jira, Toad, Putty, SQL Queries, SoapUI, MS Project & other Microsoft Tools

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

• Plan, execute & track this high visibility project
• Constant client feedback on the portal through Agile Development & regular Client Demos
• Coordinate with team and client for project status and timely deliverables
• Conflict & Issue Resolution, Risk Mitigation
• Support QA Team & Lead the test management effort to collaborate with multiple stakeholders & create the Test Strategy & Test Plan for the project

Environment: /Tools: .NET, SQL Server, MS Project & other Microsoft tools

Confidential, Alpharetta, GA

QA Manager

Responsibilities:

• Plan, execute & track QA projects for the End-to-End testing delivery.
• Lead the test management effort to collaborate with multiple stakeholders & create the Test Strategy & Test Plan for the project
• Lead efforts to institute test planning and execution methodologies focused on defect tracking, and metrics collection and status reporting as part of a continuous process improvement initiative and implementation of best practices.

Environment: /Tools: Salesforce, ALM, Oracle Toad, MS Project & other Microsoft tools

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

• Plan, execute & track projects for budget of $1M+ within constraints of delivering on time, within budget as per scope objectives utilizing Microsoft Tools.
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.
• Collaborated with developers across different geographies, client IT teams and business from the Requirements phase to project delivery.
• Developed Regression Test Repository leading to annual project savings of $50K
• Established and implemented QA standards and best practices leading to Customer Satisfaction

Environment: /Tools: ALM, Oracle Toad, Sharepoint, MS Project & other Microsoft tools

Confidential, San Francisco, CA

Project Lead

Responsibilities:

• Defined technical requirements and document plans for Agile project lifecycle deployment including the scheduling of project deliverables, budgets and timelines.
• Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for 4 team members (onsite & offshore)
• Coordination, Conflict & Issue Resolution, Tracking of various teams & systems in the entire end-to-end flow.

Environment: /Tools: Jira (for agile tracking & defect management), Oracle Toad, UI/Web, Mainframe, SoapUI

Confidential

Project Lead

Responsibilities:

• Direct & Oversee the Agile project from planning to deployment
• Resource Allocation, Coordination, Review, Execution, Tracking & Status Reporting for the 8 member project
• Guarantee the attainment of key milestones by proactively tracking metrics and project

Environment: Mainframe, Windows, AIX Server, HP Quality Center, JCL, UNIX, Oracle, Putty, Toad

Confidential

Technology Lead

Responsibilities:

• Lead a 6-member development & maintenance team.
• Involvement in all the phases of SDLC - Allocation, Coordination, Review, Execution, Tracking & Status Reporting
• Project management activities like Resource Allocation, Status Reporting & Mentoring
• Implementing value additions aligned with client’s business objectives with the aim of achieving significant improvements in critical performance measures such as cost, quality, time-to-market for annual saving of $250K.
• Facilitated creation of Project Domain Repository for Knowledge Management & streamlined training of new resources.

Environment: Mainframe, Windows, AIX Server, HP Quality Center, JCL, UNIX, Oracle, Putty, Toad

Confidential

Technical Analyst

Responsibilities:

• Technical Analyst for the food retailer headquartered in Belgium which operates in 8 countries for Mainframe development of a centralized Item/Supplier/Store European Operational database to provide a well-integrated and synchronized environment for item management & Warehouse Management System (WMS) for its warehouses
• Onsite-Offshore Co-Ordination & Client Interfacing
• Working on production support and productivity enhancement
• Cost & Effort Estimation for multiple releases
• Set-up the entire team at Offshore India location providing expertise & support for Infrastructure Requirements, Domain Trainings, Technology Support etc.

Environment: Mainframe, COBOL, DB2, JCL, SCLM, SQL

Confidential

Software Engineer

Responsibilities:

• Software Engineer for development & maintenance of Pharmacy Claims Processing system.
• Requirement analysis, High Level design, Detailed Design, Coding & Testing of artifacts utilizing IBM Mainframe, COBOL, JCL, DB2
• Conducting individual / group reviews and tracking all issues to closure
• Involvement in Knowledge Management related Processes

Environment: IBM Mainframe, COBOL, CICS, JCL, DB2, Endevor, SPUFI, QMF, SEEC

Confidential

Sales Engineer Trainee

Responsibilities:

• Client interfacing & Account Management
• VPN Requirement gathering, analysis, design
• Prospecting, Proposal generation & Closing orders