Program Manager Resume

SUMMARY:

Technology Manager skilled in general management, software development, systems integration, project management, sales, marketing, operations and P&L.
Results - driven leader who utilizes strong business and technical acumen to achieve corporate objectives.
Managed $10+ M investment to introduce a new product to market
Plan, organize overseas expansion with VAR partner in South America
Saved $3.3 million by optimizing IT operations for 600-site organization.
Launched international software development startup and drove revenue to $3+ million.
High-energy catalyst that creates visions and gains cross-functional consensus while transforming IT into a strategic business partner.
Directed design and launch of $60+ million in systems, facilitating operations for 40K-member organization.
Managed 1.2 million in technology deployment for IBM Canada's customer.
Innovative problem solver who quickly overcomes obstacles and delivers leading-edge technology solutions.
Designed and developed BI systems for Retail Industry.
Designed and developed POS systems on Java as well as.NET platforms.
Designed and developed Web based Helpdesk system utilizing Linux/Apache/MySql/PHP & Java platforms.
Created software under $1+ million contract and led implementation of invoice/distribution system for Pepsi.

TECHNICAL SKILLS:

CMM, UML, .NET, C++, Java, J2EE, REST, RMI, SQL, RDMS, LAMP, Data Modeling, Data Warehousing.

PROFESSIONAL EXPERIENCE

Program Manager

Confidential

Responsibilities:

I was responsible for the definition, production and delivery of a new software product for grocery stores. I was in charge of multi-group teams located in different countries with different time zones. This is a multimillion dollar effort to introduce a new major software solution. The product was announced to the marked January 2016 and will be installed 2017.
Managed investment over three years and going.
Managed teams located in USA (12+2), Canada (5+5), Philippines (6+4), Finland (2) and Russia (4).

Program Manager

Confidential

Responsibilities:

I was responsible for promoting Fujitsu retail line of software products in South America. I planned, managed and enabled new VAR partners in Confidential .
Managed investment of $ 1+ M to enable technical team in outside organization
Managed contract with VAR and support organization to enable partner in South America.
Managed support for installation through VAR organization in Santiago de Chile.
Managed contract with VAR and indirectly with the government of Venezuela.

Sr. Software Developer

Confidential

Raleigh, NC

Responsibilities:

I was responsible for RAFT; a key component of Fujitsu Software Retail Suite.
Torex acquired Openfield Solutions, previously Systech Retail, previously MGV America. MGV facilitated my move from Canada to USA; a process that took almost 10 years before obtaining the US citizenship.

Sr. Support Manager

Confidential

Responsibilities:

I managed client and marketing support organization for Openfield systems.

Sr. Marketing Manager

Confidential

Responsibilities:

I was the sales liaison for SAP Triversity POS software products.
I designed, developed and market a help desk system for the retail industry.

Director

Confidential

Responsibilities:

Managed 80-member IT organization and $10 million budget, supporting operations for 600-site organization.
Saved $3M by negotiating new technology service. Eliminated redundancies, saving an additional $1.5 million.

President

Confidential

Responsibilities:

Launched software startup, introduced POS software product to Canadian market. (Store Plus)
Designed and developed ASP Java Web based Helpdesk solution (RedHelp).
Contracted by MGV (later Torex) to develop and deploy a state-of-the-art call center software product.

Project Manager

Confidential

Responsibilities:

Recruited to lead deployment of retail systems. Managed nationwide rollout of POS technology across 200+ sites.
Acquired and signed-on new business partners from other companies (Marketing Award 1990)

Confidential

Responsibilities:

Launched and managed 25+ people software development house in Peru. Grew revenue to $3+ million.
Won $1+ million development contract with local bottle company. Delivered $1 million ERP system for a manufacturing consortium.

CIO

Confidential

Responsibilities:

Managed 300+ people computer center and multi-million budget. Designed and developed 3 $20+ million systems.
Composed and presented productivity plan to relocate Naval Data Center to new facility and replace outdated machines with IBM mainframe computers. Got approval for multimillion investment.

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