QUALIFICATION SUMMARY:

• Working as Project Manager & Scrum Master with Confidential, leading and managing a team up to 25.
• Around 10+ years of total IT experience in Project Management &coordination, Onshore - Offshore Co-ordination, specializing in managing skills like QA, SOA Testing, Automation Testing, Virtualization.
• Have a technical background and Expertise in tools like iTKO-LISA, QTP, QC, SOAP UI and other automation and performance tools.
• Expertise in working in teams and leading and managing team of 25 members in AGILE (sAFE) methodology.
• Expertize in working in the Retail, POS, and Telecom Domain and E-Commerce websites and other domains.
• Experience in accomplishing quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Experience in achieving quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Experience in meeting quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Experience in developing quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Experience in validating quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Experience in maintaining and improving product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
• Experience in preparing quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Experience in updating job noledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Experience in enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Experience in planning, coordinating and collaborating off-shore QA projects with on-shore and off-shore QA teams/leads.
• Experience in reporting test project status to the client and management teams on a weekly basis.
• Experience in Mentoring on-site and off-shore QA Testers/Leads to develop skill sets and achieve higher quality QA/ Test deliverables by preparing training/onboarding/process materials.
• Experience in calculating and demonstrating test Return On Investment (ROI) statistics
• Experience in test Estimation.
• Experience in working with client management teams and communicating across different test technical and project teams.
• Experience in different SDLC methodologies agile, waterfall, iterative.
• Experience in working to develop SOA/Automation/Virtualization Frameworks for different project ( Waterfall Model/ Agile Model)
• Experience in developing and designing Virtualizations models using iTKO-LISA.
• Experience in developing all types of Automation Frameworks( Data Driven, Key Word Driven, Functional Decomposition)
• Experience in Doing a Proof of Concept for selecting the automation tool.
• Experience in designing a generalised framework for SOA testing using web services add-in of QTP/iTKO-LISA.
• Experience in designing the Function Library with reusable functions and actions.
• Experience in designing and developing of Batch suites for running regression suites.
• Experience in designing and debugging Scripts in QTP 10.
• Experience in SOA/Automation Planning and Estimation.
• Experience in Setting up LISA virtualization in testing Environment and creation of VS models and Service Images.
• Experience in running test cases through iTKO-LISA and setting up of virtualized environment to do end to end testing.
• Experience in Integrating QC with LISA for running test scripts.
• Experience in working with open source tools like Auto It, SOAP UI.
• Experience in working with test management tools like RQM, QC, Rally, and Jira.
• Experience in working with configurations management tools like VSS, CVS, and PVCS.
• Experience in working with defect management/tracking tools like Clear Quest, PVCS, and Element Tool.
• Experience in Database testing.
• Experience in automating RESTFUL Services using iTKO-LISA and CURL.
• Experience in Web Services Testing using iTKO-LISA, SOAP UI, Curl.
• Experience working with different testing methodologies like Agile, Scrum, SAFE - Agile, Waterfall.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager / Scrum Master

Roles & Responsibilities:

• Working in AGILE (sAFE) teams and leading and managing QA team of 25 members.
• Accomplishing quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieving quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Meeting quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Developing quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Validating quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintaining and improving product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
• Preparing quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Updating job noledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Planning, coordinating and collaborating off-shore QA projects with on-shore and off-shore QA teams/leads.
• Reporting test project status to the client and management teams on a weekly basis.
• Mentoring on-site and off-shore QA Testers/Leads to develop skill sets and achieve higher quality QA/ Test deliverables by preparing training/onboarding/process materials.
• Calculating and demonstrating test Return On Investment (ROI) statistics
• Act as a Scrum Master to leads key initiatives to deliver project objectives for medium to large sized agile projects
• Facilitate sprint planning, daily stand-ups, Sprint reviews, retrospectives and demos with team and Product Owner/stakeholders
• Assist key business users (product owners) with backlog creation, grooming and prioritization
• Identify and remove impediments to prevent distractions
• Maintain and publish agile metrics (e.g. velocity and burn-down)
• Collaborate closely with the Product Owner and Stakeholders to facilitate release management across teams to coordinate release scheduling
• Maintain software release schedule and act as a liaison between teams to ensure proper communication
• Serve as a coach while empowering team self-organization and self-management
• Cultivate robust and sustainable working relationships between business and technology teams to foster a cross-functional team environment
• Promote and evangelize Agile across the organization
• Make recommendations for continuous improvement to enhance effectiveness
• Adhere to internal SDLC and review processes and standards
• Strong Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Applicable noledge of the technologies used by the team
• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burn down techniques, numerous Retrospective formats, handling bugs,etc)

Confidential iTKO-LISA Implementation

Roles & Responsibilities:

• Working in teams and leading and managing team of 7-13 members.
• Planning, coordinating and collaborating off-shore QA projects with on-shore and off-shore QA teams/leads.
• Reporting test project status to the client and management teams on a weekly basis.
• Mentoring on-site and off-shore QA Testers/Leads to develop skill sets and achieve higher quality QA/ Test deliverables by preparing training/onboarding/process materials.
• Calculating and demonstrating test Return On Investment (ROI) statistics
• Doing test Estimation.
• Working with client management teams and communicating across different test technical and project teams.
• Working in different SDLC methodologies agile, waterfall, iterative.
• Evaluating Itko LISA tool for feasibility for the BEAST project in BBYM and other projects in BBY.
• Designing and developing Virtualizations models and frameworks.
• Preparing requirement/solution document for LISA implementation.
• Environment setup for LISA across all systems, server and workstation installations, managing licensing.
• Creation of VSM (Virtual Service Models) and Service Images and deploying VSE in server.
• Creating test cases and test suites in LISA and staging for execution.
• Integrating of LISA virtualization with functional testing tools like QTP.

Confidential

BEAST Automation

Roles & Responsibilities:

• Doing a Proof of Concept for selecting the automation tool
• Handling a team of 5 members and co-ordinating
• Designing of the test automation framework
• Designing the Regression Suite for Automation.
• Designing the Function Library with reusable functions and actions
• Dividing the test cases into different modules according to functionality and flows
• Developing Test scripts.
• Designing and developing of Batch suites for running regression suites
• Creating and maintaining test data in excel
• Debugging the Scripts(QTP 10)
• Batch Run of the Scripts using Multi-test Manager
• Functional Decomposition
• Defect Logging and tracking
• Database Testing (ORACLE) using ADO connections.

Confidential

CAP Automation

Roles & Responsibilities:

• Doing a Proof of Concept for selecting the automation tool
• Handling a team of 3 members and co-ordinating.
• Designing of the test automation framework.
• Creating a generalised framework for SOA testing using web services add-in of QTP.
• Designing the Function Library with reusable functions and actions.
• Developing Test scripts.
• Designing and developing of Batch suites for running regression suites
• Creating and maintaining test data in excel.
• Debugging the Scripts(QTP 10)
• Functional Decomposition
• Defect Logging and tracking

Confidential

Automation

Roles & Responsibilities:

• Understanding the manual test cases and executing them manually.
• Designing of the test automation framework
• Identifying the reusable Actions and functions
• Designing the Function Library
• Dividing the test cases into different modules according to functionality
• Developing Test scripts.
• Maintaining the test sets in QC.
• Creating the test data
• Peer review
• Debugging the Scripts(QTP 9.2)
• Batch Run of the Scripts
• Functional Decomposition
• Defect Logging and tracking

Confidential

Automation

Roles & Responsibilities:

• Working in teams and leading and managing team of 7-13 members.
• Reporting test project status to the client and management teams on a weekly basis.
• Mentoring off-shore QA Testers to develop skill sets and achieve higher quality QA/ Test deliverables by preparing training/onboarding/process materials.
• Calculating and demonstrating test Return On Investment (ROI) statistics
• Doing Test Estimation.
• Working with client management teams and communicating across different test technical and project teams.
• Understanding Business Requirements.
• Understanding the Testing Framework(Hybrid Framework)
• Identifying and Creating the reusable Actions and functions
• Designing the Function Library
• Developing Test scripts.
• Modifying Test Scripts
• Debugging the Scripts(QTP 9.2)
• Batch Run of the Scripts
• Migration of Scripts From IE 6 to IE 7.
• Functional Decomposition
• Defect Logging
• Defect Tracking

TECHNICAL SKILLS:

Languages: VB Script, JAVA Bean Shell, HTML, Auto It, C/C++, PHP.

Databases Oracle, MySQL, DB2, SQL Server.

Operating Systems: Windows 9x/NT/2000/2003/XP/7, DOS, UNIX.

Tools: ITKO/CA - LISA-4.5/5.0/7.X, QTP 10, Quality Center 9.2,XML Spy, SOAP UI,CURL, Multi-Test Manager, Test Batch Runner, Visio, MS office suite, Share Point, VSS, CVS, Soap UI,RQM, ClearQuest, Element Tool, Rally, Jira.

Networking CCNA