PROFESSIONAL SUMMARY:

• Over 12 years experience in Agile and end - to-end SDLC Project Management working with major clients including Confidential.
• Project environments include Agile (Scrum / XP), SDLC, Waterfall, Iterative, and Rapid Application Development.
• Extensive experience in Budget Management, Change Management, Client Communication, Application PM and Infrastructure PM (Server & Network) along with hands-on Software Engineering and Unix System Admin experience.
• Scrum Master / Project management spans Ecommerce, Online Web Development, Software Application Development, Mobile Application Development, Gift Card, Infrastructure, and Data warehouse.

TECHNICAL SKILLS:

Methodology includes: SDLC, Agile Scrum/XP, Rally, Jira, Report Card, TDD, PDD. User Stories Creation and Release Deployment, Backlog Grooming, Creating Iterations and Tasks, Leading daily scrum meetings, Monitoring progress via Burn down charts.

Tools: include: Rally, Sharepoint, MS Project, PMUWS/PlanView, STAMP, Wiki Site, Niku, Clarity, Team Site CMS, Clearquest, Project Scope creation.

PROFESSIONAL EXPERIENCE:

Confidential, Pleasanton, California

Scrum Master

Environment: Retail/Wholesale B2B Gift Card Business, Jira, Rally, Agile Scrum, Mobile Application, TDD, PDD, Online Application Development, Java, Mongo DB, Wiki site, Change Management

• Scrum Master responsible for facilitating Scrum ceremonies, removed impediments and escalated issues, collaborated with the Product Owner to ensure the release user stories were understood and implemented, coached Scrum best practices and measured & improved team productivity across sprints.
• Organized and facilitated Backlog User Story Grooming meetings, Daily Stand ups, Iteration Planning meetings, Capacity Planning, Retrospective meetings, established Team Velocity, and Sprint Demonstrations.
• Scrum Master for Fulfillment Order Management projects for Order Lifecycle Management for gift cards, Transaction Service Integration for activation and shipment transactions, Activation API for card activation by order, GenerateEgift API calls for downstream services for accountProcessing, thresholdALert API, riskApplication API. Inventory Service Integration, and Data to support Customer Service and Settlement Reporting.
• Scrum Master for Printer & Fulfillment Integration projects for integration of eGift fulfillment delivery system, outbound orders requests, inbound order confirmations and shipment notifications.
• Scrum Master for Customer Support projects for Gift Card Reprint, Refund, and Cancel functionality.

Confidential, San Francisco, California

Senior Project Manager

Environment: Big Data, Hadoop, Agile Scrum, Rally\

• Scrum Master/Project Manager /Program Owner for infrastructure arrangement using Hadoop platform. Gathered requirements and tasks from teams. Tasks included distributed file systems, distributed databases, massively parallel-processing, cloud based infrastructure including storage, applications, and computing resources.

Confidential, San Ramon, California

Senior IT Project Manager, Presentation Services / Scrum Master

Environment: Online Application Development in Cloud Environment, Ecommerce, MS Project, Agile Scrum with Rally and Jira, TDD, PDD, SDLC, Project, Team Site CMS, Live Site, Online Web Development, Java, XML, HTML, CSS, JavaScript, RDMS, Web logic, Change Management, UI/UX Design, Gas Flow Transmission and Storage

• Scrum Master responsible for organizing and driving Scrum activities including Backlog User Story Grooming, Daily Stand ups, Iteration Planning, Establishing Capacity, Retrospectives, and Client Demo. Maintained the Sprint Backlog & determined Velocity Metrics.
• End-to-End Project Management for incorporating SMS text messaging for customer communication.
• Scrum Master for online web page development for Bill Redesign project for New Bill Release, Teaser releases, new Landing pages, Bill Insert release, Transition Bill release, and Chinese/Spanish Site updates.
• Created project scope and managed the redesign and Agile/Scrum online web development of Contact Us Forms for residence and business/agriculture.
• Online web development for Gas Flow Transmission and Storage with 49 CFR Part 192 requirement
• Managed the UI/UX redesign and development for online web Active Outages project for searching current outages with Map view and List view search capability.
• Coordinated support activities including Web Services, UX Design, Alerts deployment, & Outage data.

Confidential, Oakland, California

Senior Project Manager / Scrum Master

Environment: Online Application Development, Ecommerce, Agile XP, Scrum, Mobile application, Online Web Development, Report Card, Rally, Jira, TDD, PDD, MS Project, Java, Flex, WAS7, Sharepoint, Web Services, Change Management

• Scrum Master / PM responsible for organizing and driving Scrum activities including the Daily Stand up, Sprint Planning, Retrospectives, and Demo. Maintained the Sprint Backlog & Velocity Metrics.
• Scrum Master/Project Manager for Agile Scrum and XP development, testing, and deployment for 5 Clinical Desktop online web applications. Facilitated creation of Support & Admin document and RDD for deployment.
• Conducted daily Scrum/XP meetings for various applications and managed developers. Facilitated user stories creation. Conducted bi-monthlyAgile iteration meetings with technology team, QA, and Business. Organized monthly demonstrations of new application features to Business.
• Scrum Master for development to internal Mobile applications (IOS and Android) for internal clients.

Confidential, San Francisco, California

IT Project Manager

Environment: Online Application Development, Ecommerce, Data Analytics, Agile/SDLC, MS Project, SharePoint, PMUWS/Planview, Stamp, Java, Widgets, Web Services, Weblogic 10.2, Oracle 10g, FileNet, Change Management, UX Design.

• End-to-End Project Management for developing, testing, and deploying enhancements to Strategy application for audit, compliance, and industry updates. Created project documentation for Planview repository. Maintained budgets on Stamp.
• Managed Imaging project for digitizing and storing financial and non-financial loan statements and documents.
• Managed development of User Profile web service for hosting user static and dynamic attributes enhanced which allowed a user to change their profile. Worked with UX designers.
• Managed development of vendor Ominiture SiteCatalyst Data Analytics service for Metrics capture, storage, and reporting of web clicks using user attributes.

Confidential, Pleasanton, California

Scrum Master / Technical Release Manager

Environment: Online Application Dev, Ecommerce, Agile Scrum, TDD, PDD, MS Project, Wiki, Clearquest, Remedy, Niku, Rational Clearquest, Lotus Notes, WebSphere6, XML, Web Services, Change Management, Wiki site management

• Agile Scrum Master and End-to-End Project Manager for requirements facilitation, development, testing, and deployment for major releases, enhancements, and maintenance releases. Managed BA, user experience designer, developers, and backend resources. Resolved issues on resource forecasting, capacity, budget, development, and testing. Acted as Point of Contact for developers.
• Scrum Master / PM responsible for organizing and driving Scrum activities including the Daily Stand up, Sprint Planning, Retrospectives, and Demo. Maintained the Sprint Backlog & Velocity Metrics.
• Conducted daily Agile meetings for application teams and managed developers. Created user stories. Conducted weekly iteration meetings with technology team, QA, and Business. Facilitated monthly demonstrations of new application features to Business.
• Managed risks and risk mitigation. Consulted with release management, Stakeholders, Vendors, and IT owners to facilitate requirements creation and determined sizing estimates.
• Managed application performance via performance metrics, and bug resolution thru Rational Clearquest.

Confidential, San Francisco, California

Senior Technical Project Manager

Environment: Online Application Development, Ecommerce, SDLC, MS Project, Java, WebSphere, XML, Oracle10g, Informatica, Solaris, Linux4.0, PowerPoint, Change Management, Web Services.

• End-to-End Project Managed Ecommerce development with Code & Data Conversion and Integration for electronic servicing online web applications. Led matrix teams involving business analyst, developers, QA, and offshore team from cradle-to-deployment on SDLC. Assessed risk with alternatives to mitigate risk impacts. Created management summary and details of projects status and implementation. Managed & monitored all activities with project timeline in comparison to cost/time projections. Provided status reports & updates, issue management, and communication to senior business & technical management.
• Managed online web application development for electronic transfer of account programs.
• Managed code remediation of Lead Generation application and migration to Linux, Oracle 10g, WebSphere 6.

Confidential, San Francisco, California

Lead Internet Project Manager

Environment: /Systems: MS Project, PMUWS/PlanView, Java, Weblogic, Oracle 8i, WIB, WEB, APS, CIV, Change Management, Hogan

• Lead PM for end-to-end development, testing, and deployment of software simultaneously to three data centers. Development was across business environments including Internet Banking, Alerts, Brokerage, and Marketing Messages. Led team comprised of management, vendor, development, QA, business units, pre-production, and production. Determined work around changes and future enhancements. Determined alternatives to security plan. Maintained project status on PlanView.
• Managed the identification and migration of accounts to secure servers in compliance with security audit.
• Managed support staff for configuration of development and QA systems.

Confidential, San Francisco, California

Ecommerce Project Manager

Environment: Ecommerce, MS Project, FOCUS, Oracle 9i, Solaris, HTML, Excel, PowerPoint, Change Management

• Managed development using FOCUS on mainframe for client account notification via letter and telephone. Created technical requirements for Global Client Notification and client placement in new service package category based on asset and trade frequency.
• Created technical requirements and managed development on Billing application for domestic Asian customer segment. The service significantly increased the number of active traders.
• Managed development and created technical requirements for an investment-trading solution for advice based accounts with separate trading account and special commission pricing. The product increased the number of active traders.

Confidential, Walnut Creek, California

Ecommerce Project Manager

Environment: Online Application Development, Ecommerce, MS Project Server, RUP, J2EE, WebSphere, XML, ESSBASE, Ab Initio, ASP, Change Management

• Managed loan origination development to implement a policy for broker submittal of loans thru a lender to comply with Confidential requirements.
• Managed eCommerce development for a new service for risk-based pricing on a loan-by-loan basis. This allowed lenders to obtain dynamic data stream rates as part of the loan origination process.
• Managed development to suppress re-pricing to Bulk Primary Transactions of up to 10,000 loans. The project received business owner recognition and increased the approval of bulk loans thru bypassing normal pricing methodology and suppressing further updates of prices.
• Managed Data Warehouse & Data Mart projects with data conversion/mapping of analytical reports.

Confidential, San Francisco, California

Senior Network and Telecommunications Project Manager

Environment: MS Project, Excel, PowerPoint, MS Access, WAN, DSU/CSU, Change Management, Policy Manager

• Managed team to provide WAN isolation of the acceptance environment from the production environment in Phoenix and San Francisco. This ensured changes within the acceptance environment had no impact on the production.
• Managed the network traffic prioritization project to provide a policy manager tool to prioritize network traffic in the branch environment. This resulted in bandwidth resource allocation to line of business applications while reducing exposure to service impacting events.
• Managed SNA WAN Resiliency project to prevent single circuit failures and copper to fiber migration.