SUMMARY:

• A highly dedicated and results - oriented Scrum Master, with a demonstrated record of expertise in Project Management, Agile and Scrum methodologies. Skilled in leading complex projects in project and program manager capacity with 100+ size teams across multiple geographies (onshore (US), offshore (India)) in Digital and Cloud, managing technical and non-technical stakeholders.
• With more than 17 years of experience in IT, advanced through several promotions, achieving senior project manager-level roles in an organization which is amongst global leaders in IT services.
• Experience in manual and automated functional, regression, security, and performance/load testing
• Domain experience includes Banking, Mortgage, Insurance, GIS - Oil and Gas, Transport, Airlines - Check in system, across geographies, cultures and languages
• Technical experience in Microsoft Windows Azure, Web Applications, IVR applications, Oracle and SQL Server, ASP.net, C#, VC++/MFC, C++, Java, C,

WORK EXPERIENCE:

Confidential

Project Manager | Scrum Master | BA

• Prepared business case, project proposals with estimation & costing for migration of Fieldplan engineering application to Azure(Cloud).
• Collaborated with Software Developers, DBAs and Quality Assurance staff along all phases of project CLOSR and project Migration of Fieldplan to Azure. The project, financed by Microsoft, proved to be a big business opportunity fetching projects of about $1M to migrate many other engineering applications of Halliburton to cloud
• Coordinated with JPMC Business and Technology team, other teams and vendors working on the application
• Provide support to the stakeholders, higher management in monitoring & controlling the project, ensuring compliance to quality policy.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms and instilled shared accountability for achieving project milestones
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Tata Consultancy Services (TCS) is certified SEI CMM level 5. Adhered to the organization's Quality guidelines and standards. Utilized Ms Project, IPMS and iQMS for project planning, monitoring & controlling the application.
• Resolved numerous project risk & issues including technical and tactical. Implemented many Continuous Improvement Initiatives
• Used JIRA and TFS to successfully integrate and centralize projects
• Implemented SoapUI Pro automation tool, increasing efficiency and detection of regressions.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them.
• Coached team members on Agile principles, providing general guidance on the methodology.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

Program Support (PMO) | QA Manager

• Supported the senior management in monitoring & controlling the projects. Created cost-benefit analyses and ROI assessments. Managed Continuous Improvement Initiatives in the program
• Provided support & guidance to the project managers in execution of projects
• Tata Consultancy Services (TCS) is certified SEI CMM level 5. Adhered to the organization's Quality guidelines and standards.
• Directed all estimation, proposal, and bidding efforts. Assessed business implications for each project and monitored their progress. Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs
• Drove impressive improvements as Lead Project Management Officer for the group of projects in Deutsche Bank-LRC-Delhi Domain worth $10M
• Improved Project Management processes through the implementation of a new dashboard for financial & resource wise projections for the projects
• Evaluated Fixed price projects & T&M projects, considering parameters like costs, benefits, strategic fit, stakeholder impacts, risk assessments, resource impacts and availability, and relationships with existing projects and schedules
• Led all IT audits and Resolved queries & issues raised by various audit groups
• Selected tools, methods and approaches appropriate to satisfy testing and release requirements
• Experience in manual and automated functional, regression, security, and performance/load testing. Streamlined management of defects.
• Utilized Ms Project, IPMS and iQMS for project planning, monitoring & controlling the application.

Project Leader | QA Manager

• Led up-gradation of complex engineering application WellCAT for Oil and Gas giant Halliburton.
• Estimated and developed classes in VC++ on the .Net platform for the enhancement of the application from spread sheets to objective grids.
• Provided support to the stakeholders, higher management in monitoring & controlling the project, ensuring compliance to quality policy and security policy of the organization
• Tata Consultancy Services (TCS) is certified SEI CMM level 5. Tasks included serving as QA Lead, test script development and execution in order to accomplish manual and automated functional, regression, performance, and load testing, resulting in improved system efficiency, reliability and scalability.
• Experience in various SDLC principles and frameworks including Iterative Waterfall
• Utilized Ms Project, IPMS and iQMS for project planning, monitoring & controlling the application.
• Managed and mentored six employees and consultants, continually improving and documenting project processes.
• Resolved numerous project risk & issues including staffing shortages, tactical matters, scope creep, divergent business and user needs. Implemented many Continuous Improvement Initiatives
• Participated in all IT audits and resolved queries & issues raised by various audit groups
• Experience in conducting user acceptance testing (UAT), defect resolution and implementation of technical solutions.
• Managed, tested, packaged, and distributed successful, on-time and virtually trouble-free release.

Project Leader | Business Analyst | QA Manager

• Led development of complex engineering project Sanchar AMSS and FDAAS from inception through completion for clients Indian Navy and Indian Air Force respectively.
• Provide support to the stakeholders, higher management in monitoring & controlling the project, ensuring compliance to quality policy and security policy of the organization
• Experience in various SDLC principles and frameworks including Iterative Waterfall
• Utilized Ms Project for project planning, monitoring & controlling the application.
• Skilled in engaging with stakeholders of all levels to facilitate requirements gathering through interviews, observation, brainstorming, and document analysis
• Resolved numerous project risk & issues including staffing shortages, tactical matters, scope creep, divergent business and user needs. Implemented many Continuous Improvement Initiatives
• Tata Infotech Ltd. was certified SEI CMM level 5. Tasks included serving as QA Lead, test script development and execution in order to accomplish manual and automated functional, regression, security, performance, and load testing, resulting in improved system efficiency, reliability and scalability.
• Experience in conducting user acceptance testing (UAT), defect resolution and implementation of technical solutions. Experience using HP Quality Center, Test director.
• Managed, tested, packaged, and distributed successful, on-time and virtually trouble-free releases with the support of system integration team at customer sites located throughout the country
• Experience in customer technical support and training.