Global News Services Manager Resume
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SUMMARY:
- Consulted & assessed organizations / companies / programs with up to $150B+ revenue
- Clients include fortune 25+ Fortune 500 companies and public sector
- Industry Experience: Agriculture / Chemicals / CPG / Government / High - Tech / Pharma / MFG / Retail / Telco
- Collaborated with 500+ leaders & SMEs across areas such as sales & marketing, supply chain, product development, IT, vendor management, Client onboarding
- Conducted 30+ organizational, opportunity, and impact assessments plus multiple RFx / proposal efforts
- Lead/supported 100+ programs & projects across 100+ countries plus business process outsourcing teams
- Designed & executed process reengineering activities plus change management & training to 5000+ people
- Managed & implemented 20+ Client deployments, software rollout, enhancement, and adoption initiatives
- Achieved high results meeting multiple business objectives (savings, efficiencies, change, communications)
- Influences cross-functional business units enabling solutions with a holistic impact to organizations
- Leads programs utilizing various techniques: Program management, Project planning, Impact analysis, Stakeholder engagement, Requirements gathering, Use case development, Process design, Business rules identification
TECHNICAL SKILLS:
- Spend Management Tools
- BPM / Lean Management / Six Sigma
- Project & Change Management / SDLC
- Discovery Planning / Innovation Enablement
- Microsoft Office / Project / Visio / LucidChart
- Business Value / Balance Scorecard Assessments
PROFESSIONAL EXPERIENCE:
Confidential
Global News Services Manager
Responsibilities:
- Leads global program ($1M Budget) and international operations team of 35+ supporting 10+ Fortune 500 companies
- Advises Clients to target content process & technology requirements targeting their worldwide supply chain network
- Informs Clients of relevant news impacts across 20K+ sites affecting distribution, manufacturing, inventory, & transportation
- Manages a 365x24x7 team focused on monitoring global news to deliver highly significant information per Client requirements
- Standardizes and designs processes & tool enhancements to target KPIs and deliver influential data in supply chain risk monitoring
- Drives opportunities for new services such a multi-tier supplier sustainability performance management
Confidential
Multi- Channel Promotion Associate Director
Responsibilities:
- Lead program supporting 80+ countries & 5+ regional sales / marketing teams
- Managed 100+ projects & 25+ project managers/SMEs across global, regional & market levels
- Achieved savings accomplishments year-to-year
- Converted the use of global face-to-face meetings by 30% to virtual meetings & events
Confidential
Spend Management Strategy Consultant
Responsibilities:- Business development / solution identification & organizational / strategy assessments (10+)
- Supply Chain Optimization & Process Improvement (5+) / In-Outsourcing assessments (2+)
- Spend analysis (5+) / RFx-Sourcing initiatives (25+) / Purchase-to-Pay process optimization evaluations (5+)
- Supplier enablement & negotiations (500+) / Implemented eSourcing / eProcurement tools (5+)
- Consumer Products / Retail (US): Established PMO to manage accelerated sourcing initiatives for $120M in spend with a target of 10% in savings, Drove rapid cost reduction efforts via supplier negotiations & quick source efforts to achieve $2M+ savings with 3 months
- Coached & assisted client to identify/enable 5+ suppliers & delivered plan to qualify 300+ suppliers into buying software
- Utilities (US): Assessed categories/commodities for IT, Facilities, Contract Labor and Office Consumables ($500M in Spend), Evaluated contract labor spend ($100M+) to devise savings strategy plans (sourcing, outsourcing, supplier performance), Analyzed “make vs. buy” scenario to outsource call center staffing & operations,Drove 250+ supplier outreach program to negotiate and/or sourcing opportunities.
- High Tech (EU / US): Transformed sales organization to increase visibility & efficient management of $3.1B indirect spend, Prioritized savings opportunities based on category assessments (identified savings per category ranged 5-35%), Delivered strategies to realize savings (> 30% for Temp Labor, >14% Event Management, >10% for travel).
- Exceeded cost reduction goal by $20M for IT category by facilitating supplier negotiations with >100 suppliers
- Manufacturing (US): Outlined plan to transition 30% of tactical efforts to strategic initiatives across global supply chain processes
- Identified through various sourcing strategies including reverse auctions and multi-round RFx’s a savings of 15%
- Performed analysis on transportation sourcing project (spend >$100M) covering 275 carriers & 300+ routes/lanes
- Delivered functional design documents to client for transition to Confidential Spend Management tools
- Adapted processes across organizations & functionality into tool to drive purchasing transactions with strategic suppliers
- Provided category/supplier analysis to identify savings opportunities (spend >$170M, 350+ categories, 5000+ suppliers)
Confidential
Senior Consultant
Responsibilities:- Documented AS-IS processes & systems to support e-business enhancement effort for Grants Management process. Determined best approaches to define, track, and report budget obligations against actual lifecycle expenditures
Confidential
Senior Management Consultant
Responsibilities:- Re - engineered processes, defined requirements, configured/tested tool, and trained users on portfolio management tool, Built prioritization process to analyze the budgets, performance, and meeting of organizational/federal compliances.
- Pharmaceuticals (EU / Japan / US): Documented TO BE workflows & functional requirements specifications for document management lifecycle & tools, Prepared and implemented change management plans to transition local regions to a unified global process.
- Telecommunications (EU / US / PR): Documented & analyzed current state processes of local order processes focused on from Sales to Procurement, Defined/identified roles & responsibilities, future state processes, and metrics to measure improvements
