Career Interests:
Looking for a role which leverages my leadership qualities and technical skills to achieve organizational goals and objectives as well as advance my professional expertise.

Synopsis:

• About 14+ years of expertise in managing, leading, designing, developing and maintaining large-scale mission-critical software projects.
• More than 12 years of Automobile domain experience in executing Development, Maintenance, Compliance and Production Support initiatives. These projects were spread across Marketing & Sales, Material & Plant Logistics as well as Invoicing & Drafting suite of applications supporting North America and Global Markets.
• Responsible for executing projects with high visibility because of its multi-million dollar cost saving effects on the enterprise.
• Experience in co-ordination of multiple delivery teams to ensure that every obligation from MSA (Master Service Agreement) and internal compliance requirements are met resulting in customer satisfaction.
• Experience in presenting efficient solutions to stakeholders on regular basis.
• Extensive experience in communicating with client/business customer as well as onsite-offshore resource model.
• Proven track record of designing and implementing flexible solutions which support frequent functionality changes.
• Expertise in delivering software solutions by following Solution Delivery methodology (SDM) keeping track of time, cost, scope, quality and customer satisfaction.
• Experience in executing projects using Waterfall, Iterative as well as Agile methodologies.
• Thorough knowledge/expertise in creating project management plans, creating and tracking project schedule, reviewing solution architecture and providing solution cost.
• Experience in evaluating and scheduling internal and vendor (both onsite & offshore) resources to implement the projects within the program.

• Bachelor of Engineering (B.E.) Degree in ElectronicsDiploma in Industrial Electronics

• ITIL V3 Foundation Certification – India October 2011
• Project Management Professional (PMP) Certification – USA October 2004
• Sun Certified Programmer for the Java 2 Platform – USA November 2000

• Achieved distinguished recognition from Ford Motor Company for exhibiting strong work ethic, commitment and team spirit in May 2009.
• Received Excellence Award for successful timely launch of Order Fulfillment Phase 7.0 in July 2010.
• Achieved Recognition Award from client for re-engineering alignment of market regions in North America in 2001.
• Won award under the Ford Motor Company\\\'s Recognition Award Program in 2010 for assisting business team beyond IT tasks for the launch of critical Rapid Spec Marketing program.

COMPANY

DURATION

DESIGNATION

Confidential,USA

Aug 2012 To Present

Project Manager

Confidential,Mumbai

Nov 2011 To Aug 2012

Project Manager, PMO

Confidential,USA

Aug 2010 To Feb 2011

Project Lead/Business Analyst

Confidential,USA

May 2003 To Aug 2010

Senior Technical Consultant/Business Analyst

Confidential,USA

Mar 1999 To May 2003

Project Lead

Confidential,Mumbai

June 1997 To Mar 1999

Senior Systems Engineer

Confidential,USA Duration: August 2012 till Present
• Working for American Express Inc. client as Project Manager.
• Managing SEPA (Single Europe Payments Area) compliance projects for American Express accounts payable suite of applications called GENESIS. The project\\\'s aim is to improve the efficiency of cross border payments and turn the fragmented national markets forEuropayments into a single domestic one. As part of SEPA initiative, Genesis suite of applications is being developed to handle International Bank Account Numbers (IBAN) and Bank Identifier Codes (BIC) during Credit Transfer and Direct Debit processes.
• Coordinating interdependencies between projects within the program.
• Monitoring progress of projects to ensure timely identification and mitigation of issues and risks.
• Escalating issues and risks and tracking them for resolution maintaining integrity of the program.
• Managing various SDLC compliance activities across the teams.
• Confidential,India Duration: November 2011 till August 2012
• Managed execution of PMO Operation unit functions for American Express client’s various projects worth annual revenue of approximately 150 million dollars. These projects include Fixed Price (Special Deliverables and Recurring) as well as Time & Material projects for customers based in US, UK, Japan and India.
• Coordinated planning, prioritization and execution of projects and subprojects tied to the client’s overall business objectives.
• Provided consolidated reporting and an enterprise view of projects to all stakeholders. Streamlined project data collection and validation processes thereby reducing reporting timeline and improving reporting accuracy.
• Worked with delivery teams to ensure project objectives are aligned with the strategic needs of the organization.
• Worked with delivery teams to ensure that every obligation from MSA (Master Service Agreement) is met resulting in customer satisfaction and client’s confidence in service provider (Syntel Limited) thereby getting more revenue growth opportunities.
• Coordinated with all project teams spread across multiple locations in US, UK, Japan and India to ensure Internal compliance commitments are met.
• Managed coordination and sharing of organizational resources across all projects to ensure optimum utilization of skills.
• Monitored all Fixed Price and Time & Material project timelines and budgets to ensure appropriate timely action to handle potential schedule or budget deviation.
• Performed central monitoring of all Incident and Change Management Requests.
• Managed major scope changes and identified potential opportunities to achieve business objectives.
• Created and managed central repository for project policies, procedures, templates, and other shared documentation. Central coordination of communication management across projects.
• Worked as a mentor for all Project Managers for their Project execution, Training, Internal Compliance, Quality and Resource requirements.
• Co-ordinated execution of Crisis Preparedness Plan (CPP) for various locations supporting client projects.
  
• Confidential,USA Duration: August 2010 to February 2011
• Worked at Ford Motor Company as a Project Lead/Business Analyst.
• Managed onsite North America based and off-shore Asia-Pacific Chennai based teams involved in the execution of Order Fulfillment Program worth approximately 70 million dollars.
• Managed Order Fulfillment program activities associated with North America region to consolidate Europe, Asia-Pacific and Africa regions. This was aimed to have a common customer ordering and build-chain practices to achieve ‘One Ford’ goal thereby getting rid of redundant costs leading to projected annual savings of approximately 100 million dollars.
• Coordinated interdependencies between projects within the program.
• Monitored progress of projects to ensure timely identification and mitigation of issues and risks.
• Escalated issues and risks and tracked them for resolution maintaining integrity of the program.
• Reported progress of the project to IT and business senior program management office (PMO) on a weekly basis.
• Managed creation of environments and deployments for the projects under the program.
• Acted as single point of contact for all Interfacing organizations to meet the program level schedule requirements.
• Various projects managed during this tenure include:
• Lincoln Policy Changes Project
• Order Fulfillment phase 7.1 stage 1.

• Confidential,USA Duration: May 2003 to August 2010
• Worked at Ford Motor Company client as a Senior Technical Consultant/Business Analyst.
• Managed teams comprising of various vendors both at onsite North America as well as off-shore Asia-Pacific Chennai.
• Managed Order Fulfillment program activities associated with North America region to consolidate Europe, Asia-Pacific and Africa regions into common vehicle order scheduling practices to achieve ‘One Ford’ goal thereby getting rid of redundancy costs.
• Acted as single point of contact for business teams to understand the requirements and propose alternatives that meets their requirements balancing scope, schedule and budget demands.
• Acted as single point of contact for all Interfacing organizations to meet the program level schedule requirements.
• Conducted sessions and presentations for the team to explain the business intricacies and requirements.
• Lead implementation of appropriate security and controls (SOX) for mainframe applications to maintain confidentiality per corporate policies and procedures (as per Sarbanes-Oxley mandate).
• Lead solution identification and delivery of multiple financial projects with projected revenue savings of multi-million dollars ($80 Million savings with Full Tank of Fuel, $30 Million savings with Crown Victoria Police Interceptor Conversion project).
• Wrote Solution Descriptions based on the high level business and technical requirements of the customer.

• Created IT Disaster Recovery processes and assisted business team creating Business Continuity plan for mission critical 24x7 user facing suite of applications.
• Various projects involved in during this tenure include:
• Order Fulfillment Phase 7.0 Project
• Crown Victoria Police Interceptor Conversion Project
• NHTSA VIN Compliance Project
• Full Tank of Fuel (FTF) Program
• CPA Next-Gen Project
• Tier II Advertising Project
• Single Order Edit (Order Fulfillment) project.