SUMMARY PROFILE:

• Systems knowledge - 20+ years Hands on experience in fast-paced, highly Technical environments . Customer Care Billing (CC&B), Oracle Application Server (OAS), Oracle Utilities Work and Asset Management (WAM), Oracle EBS, PeopleSoft DBA, Oracle RDBMS 9i,10g & 11gr2,11g,12c Toad software in a technical manager/architect and DBA role, application upgrades, configuration, application server configurations.
• Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.
• Business Management Skills - Understand strategy, business functions, decision-making and workflow, RFP.
• Communication - Deal with internal and external customers at all levels via telephone and email, stakeholder meetings to ensure successful communication via actively listening and probing questions.
• Problem solving - Resolve in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality.
• Team Player - Enjoy sharing knowledge and encouraging development of others to achieve specific team goals.
• Computer Skills - Microsoft Word, Excel, PowerPoint, Outlook Express, Visio

TECHNICAL SKILLS:

• Oracle 12c
• 11g
• 10g
• 9i
• SQL Language Unix (Solaris
• AIX
• Linux
• Windows 2012
• 2010
• 2007
• 2003
• 2000
• PeopleSoft
• CC&B
• WAM
• Rfgen. BMC Remedy Change and Release Management Solution 7.6
• Sql Developer Tool
• Embarcadero (Artesian)
• Toad
• RMAN Peoplesoft HCM and FSCM 9.x
• People tools 8.x
• PUM and Change Assistant
• 12c Oracle Database Cloud SQL Server

PROFESSIONAL EXPERIENCE:

Technical Manager

Confidential

Responsibilities:

• Provided technical direction for the development, design, and systems integration for client engagement from definition phase through Confidential .
• Applied significant knowledge of industry trends and developments to improve service to our clients.
• Reviewed work of development team.
• Reviewed system deficiencies and implemented effective solutions.
• Technical Effort Management
• Created and executed development plans and revises as appropriate to meet changing needs and requirements.
• Developed, defined and executed project plans, project scope, activities, schedules, budgets and deliverables.
• Keeps project manager well informed of status of development effort and serves as liaison between development staff and project manager.
• Ensured technical teams are contributing to our code library.
• Took ownership of the development lifecycle and was responsible for managing technical risks throughout the project.
• Communicated and enforced coding standards
• Performed code reviews and mentored junior developers.
• Managed technical resources within budget and project schedule.
• Consistently Provided high-quality services to our clients.
• Ensured standard operating procedures and project guidelines are in place
• Task allocation and performance evaluation of team members
• Planned, budgeted and reported on projects
• Responsible for presentations on project status, presented monthly and annual reports to senior management
• Conducted meetings with client teams and gathered requirements, conduct regular team meetings and track project progress
• Interviewed candidates and hire resources
• Conducted performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments
• Estimated project budgets, coordinated with finance department for funds and plan for purchasing of equipment and hardware in a cost-effective way
• Provided an efficient working atmosphere to project teams and ensure objectives are met within stipulated time.

Technical Lead Consultant

Confidential, Houston TX

• Performed PeopleSoft DBA, Oracle database server administration and analysis and capacity planning for the CC&B, WAM and enterprise environments.
• Maintained, monitored, and support PeopleSoft components such as WebLogic, Tuxedo, Process Scheduler, Integration Broker, Cobol, Application Messaging, Data Integration Data Architecture, Windows and Oracle 11g and 12c database for PWC client.
• Performed Oracle Application DBA Support
• Performed Oracle Code Deployment
• Delivered solutions for Application Disaster Recovery
• Provided system infrastructure design solutions/options, both for ongoing operations/optimization and for project-specific system initiatives.
• Performed Installation, Configuration and Upgrades of Oracle EBS, CC&B, WAM applications.
• Established and maintained relationships with IT leadership at both the corporate and regional level.
• Established and maintained relationships with involved vendors at a senior technical level.
• Established and maintain valid test & training environments for systems related to servers and CC&B and WAM applications.
• Performed Client Walk-Thru sessions of CC&B Installation and Configuration.
• Established robust monitoring and maintenance processes for large Oracle and CC&B and WAM applications.
• Performed Oracle EBS 11i & R12,full life-cycle Confidential, configuration and administration of the application.
• Supported Database and Oracle 11i E-business suite optimization including performance tuning, query optimization and supportability.
• Performed Peoplesoft Enviornment Analysis and DBA functions.
• Performed RMAN backup, recovery
• Solid experience as PeopleSoft Admin, Exadata/Exalogic/Exlytics DMA, Fusion Middleware Admin, WebLogic Admin, Oracle Apps DBA, RAC DBA, Performance Tuning Specialist, OEM 12c/13c Confidential Specialist, SOA Architect. Management and Administration (20%)
• Drafted and maintained design documentation for all equipment, processes, and procedures for Unix, Windows and Oracle server environments.
• Responsible for providing the specifications required for the procurement of systems infrastructure hardware, servers, and software.
• Prepared Daily and Weekly Operational Support Report
• Lead weekly DBA support meetings
• Performed Incident Management complex issues/tickets/changes
• Performed BMC Remedy Change and Incident Management solution functions
• Lead in infrastructure strategy discussions.
• Acted as a problem-solver to identify and solve complex system issues and act as a level 3/4 resource without supervision.
• Communicated and coordinated scheduled events and downtimes to users.
• Coordinated third-party maintenance for server hardware and software services.
• Participate in system, application, acquisition or divestiture projects as needed.

Technical Project Manager

Confidential, Houston, TX

• Responsible for handling most complex of technical development concepts, latest software tools and technologies, and strong database concepts and designing techniques.
• Responsible for different programming languages and ability to solve problems in coding, testing and deployment.
• Developed, defined and executed project plans, project scope, activities, schedules, budgets and deliverables.
• Managed different software systems, client/server architectures and various compatibility requirements.
• Performed troubleshooting of software development processes and implement client requirements.
• Communicated effectively with teams and clients
• Managed project requirements, coordinate with resources and directed the projects in the right direction in a timely manner
• Managed changes and effectively pass on the information down the line to concerned teams for smoother execution
• Delegated and allocated responsibilities efficiently to manage projects end to end

Consultant Technical Manager

Confidential, Houston, TX

• Created new database objects, dictionaries, lists, control tables (and records) and uses pre-defined coding schemes necessary to process data with inputs from development/user groups and creates standard documentation.
• Responsible for the installation, upgrade and configuration of Oracle’s Customer Care & Billing system environments version 2.1.0 and Oracle Utilities Work and Asset. Management 1.7x - 1.9x, Oracle •Application Server 10g (OAS), Oracle RDBMS 10g and 11g, Oracle Enterprise Manager (OEM).
• Created and maintained database schemas and subset schemas.
• Generated test and production databases.
• Performed Installation, patching and maintenance of all Enterprise Applications suites in a multi-tier environment.
• Configured and tuned of web and application servers.
• Configured and tuned database tier components for any enterprise applications suite.
• Responsible for planning and upgrading of major and complex application and database upgrades.
• Analyzed and worked on non-standard problems and issues that span multiple technologies, and proposes long-term solutions and fixes.
• Worked with Infrastructure team in planning and designing disk storage utilization and optimization.
• Consulted with IT infrastructure and development staff to understand existing problems as well as provide guidance and recommendations for new projects.
• Adhered to rigorous schedules of new implementations, upgrades and required maintenance
• Performance and tuning analysis: Works closely with operations staff to ensure stable performance of the Oracle Applications Database environments, performs performance monitoring/analysis, identifies and resolves bottlenecks.
• Capacity planning: Provided business applications with enough resources for their short-term and long-term growth.
• Systems/Application support: Ensured that the Oracle databases and Oracle applications are maintained at the highest level of support. Ensured that client/server applications run successfully and are optimally tuned to maximize use of system resources while minimizing client impact.
• Resolved problems and answers questions related to the Oracle databases and applications. Contacted vendor support when necessary. Facilitated application development and client problem resolution with optimum speed and efficiency.
• Installed and upgraded RDBMS and related products: Maintained the Oracle databases at current release and maintenance levels. Installs supporting products.
• Performed application refreshes on request: Refresh data from one environment to another at the request of the application development staff.
• Served as primary customer interface with vendors for database issues.
• Performed ad-hoc queries and reports as necessary.
• Monitor the job and process summary and details for the process scheduler server queues related to the PeopleSoft application database
• Verified current patch levels and apply required patches for PeopleSoft Application
• Run upgrade Data Mover scripts to populate the PeopleSoft database.
• Administered PS server components, App Servers, Process Scheduler, Integration Broker, Tuxedo, WebLogic, PIA, App Messaging, SQL server.
• Peoplesoft Oracle DBA Peoplesoft HCM and FSCM 9.1, Peoplestools 8.51
• Performed performance tuning, installing servers, migrating to new servers
• Installed PeopleSoft software configurations.
• Performed PeopleSoft/PeopleTools updates
• Database administration, RAC, RMAN, DataGuard.
• Performed DB administration, Confidential and production support, performance monitoring, data and user security.
• Utilized third party tools including but not limited to SQL Developer, Toad,.