• Twelve years experience with Fortune 500 financial and technology clients in business management
• Outstanding client consulting and program management skills servicing hundred million dollar accounts
• Knowledgeable in enterprise and software solutions as well as infrastructure and wealth management
• Ability to present information in accessible manner to senior management as well as non-technical audience
• Increased process and cost efficiencies by streamlining business operations and financial reporting
• Led enterprise development and infrastructure transition strategy to achieve financial performance goals
• Negotiated project timeline and business target with vendors and customers to maximize margins
• Trained and mentored team members in order to integrate resources into multiple on-going projects

Education AND PROFESSIONAL DevElopment

• Confidential University - Master of Business Administration in Finance, part-time, graduation 2015
• Confidential University - Bachelor of Science, Mathematical Science and Computing
• Confidential University - Project Management Professional Certificate
• Confidential- Project Management Seminars
• Confidential- ITIL v3 Course
• Confidential Institute - Member

Professional Experience

Confidential - Senior Project Manager, 2012 - Present 
Confidential Manage vendor relationships and business performance reporting for technical projects.

• Provide strong yet collaborative leadership and project management discipline to teams that comprise of client personnel, internal staff, as well as business and IT professionals
• Solve implementation issues and identify improvements by leveraging and simplifying processes and minimizing touch-points and documenting them
• Resolve issues and encouraged co-operation among teams with conflicting goals and objectives
• Responsible for managing working relationship and compliance with vendors and partners as required
• Facilitate sharing of information and ideas, assisted individuals and groups in reaching consensus
• Develop standard project management deliverables including statement of work and project plan
• Manage overall client relationship from am implementation perspective across projects managed by peers
• Create and nurture working relationship and effective communication with project stakeholders and team
• Lead multi-disciplinary project teams through all phases of the project life cycle, providing support, coaching, motivation and inspiration
• Provide a point of escalation for internal and external issues and work with internal and external stakeholders to address project issues
• Responsible for managing working relationship and compliance with vendors and delivery partners
• Follow company project management methodologies and provide feedback for continuous improvement
• Responsible for resource, scope, budget and schedule management for the assigned projects

Confidential - Project Manager, 2010 – 2012, 24 month
Confidential Managed client relationships and business/financial reporting for technical projects.

• Prepared project performance information to be presented to senior management
• Managed day-to-day operational aspects including issues, action items, risks, and change management
• Provided support to the department\'s enterprise solution and infrastructure management initiatives
• Monitored and report to management regarding key deliverables within assigned projects
• Evaluated vendor responses and recommended vendor selection
• Supported business objectives and information systems development
• Provided direction and mentor team members in development of project deliverables
• Was responsible for preparation of business requirements based on user needs
• Managed specific sections of projects to implement solutions to business problems
• Planed tasks, monitor progress against planned objectives, and securing cooperation from stakeholders
• Consulted and negotiate with clients on business solutions and manage various projects
• Monitored the deliverables to ensure milestones are met on-budget and on-time
• Assessed costs, benefits and risks to business solutions and make recommendations
• Worked well with people from different disciplines and functional areas with varying levels of experience
• Provided recommendation and direction for developing and delivering business requirements
• Collaborated with stakeholders to effect change and enhancements in a seamless manner
• Managed risk by controlling project scope, client expectations, and taking early action to resolve problems

Confidential– Project Manager, 2009 – 2010, 12 months 
Confidential Managed projects and performed management reporting for various business units.

• Coordinated client meetings and group discussions regarding project scope and execution
• Assessed financial performance information using business intelligence tools to measure project achievement
• Consulted with executive team to manage business processes and implementation policies
• Produced documentation of projects to ensure replicability of results and fulfill policy requirements
• Worked with management to facilitate project deliverables and liaised with technical and business staff on the development and actualization of the requirements
• Supported peers and lend expertise to refinement of management and business processes
• Set expectations and maintained client loyalty by providing business value
• Communicated project deliverables and prepared correspondence reports
• Managed project changes using the change request process
• Developed financial and operational reports to meet reporting requirements of internal and client purposes
• Ensured that solution deliverables meet the standards set by quality assurance
• Developed and documented related policies and procedures
• Report on implementation progress, risks and issues to management and stakeholders on a regular basis
• Identified issues in current procedures and processes in a timely manner
• Handled business problems and provided solutions that will achieve quality and work process improvements
• Ensured proper documentation and archiving of project activities and findings for future projects
• Tracked and communicated project progress against the project plan, requirements, and quality measures

• Consulted with management to create and assess operational performance indicators for Fortune 500 clients
• Led project management and development teams in customizing enterprise reporting solutions
• Created scorecards and presentations in order to highlight inherent business insights for decision-making
• Established relationship with clients by understanding needs and gathering project specifications
• Presented project progress reviews and findings to team members and stakeholders
• Developed reporting requirements to track financial and operational metrics
• Reported on financial and operational data to improve business processes
• Provided ad-hoc reports and guidance regarding operational opportunities and risks
• Contributed to best practices and methodologies for program management, governance policies, and metrics
• Forecasted growth and financial cost of various programs
• Developed and make continuous improvements to operations and processes
• Work with IT and functional groups to solve business problems with available technology
• Conducted and facilitated project initiatives related to scope, schedule, and cost estimates and budgets
• Presented strategies to peers in order to optimize accuracy and delivery of business reporting
• Evaluated and recommended technology opportunities
• Communicated with stakeholders to gather business requirements and ensured they are compliant
• Collaborated with IT and business team to outline costs and developed requirements documentation
• Facilitated meetings and negotiated with clients using excellent oral communications skills

Confidential– Project Manager, 2007, 6 months
Confidential Managed financial and market reporting projects to provide had-hoc and enterprise solutions.

• Translated project and business objectives into specifications for Fortune 500 clients
• Collaborated with team to develop standard reports and coordinated ad-hoc requests
• Regularly interfaced with designated stakeholders to foster strong working relationships and ensure smooth transition of business solution throughout project lifecycle
• Presented and communicated project details to variety of internal and external stakeholders
• Sought and implemented opportunities for continuous improvement to meet stakeholder and project needs throughout the project lifecycle
• Led developers in customizing market-based market reporting system
• Ensured project completion within agreed time frames and project specifications
• Interfaced with range of clients to explain the benefits and limits for proposed solutions
• Understood critical client issues and provided innovative approaches to resolve them
• Provided guidance, expertise and assistance to clients regarding implementation of projects
• Ensured the business needs and outcomes for project delivery are achieved as per the business case
• Negotiated project deliverables and schedule for services from other departments within the IT function and across the organization
• Led test execution and issue management relative to user testing
• Communicated project results to the project\'s executive lead and other stakeholders

• Consulted with senior management and Fortune 500 clients to establish project goals and timelines
• Summarized project milestones and progress to present in group meetings
• Provided consultation to clients regarding business services and technical training
• Devised and negotiated solutions to overcome project obstacles and blockages
• Developed documentation and process flows for automated business reporting systems
• Determined meaningful way to summarize reports and present information in coherent manner
• Executed market research projects using various business intelligence software
• Performed analysis to determine consumer trends in the banking, insurance and investment sectors
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met
• Ensured appropriate contracts in place with customer and partners
• Maintained detailed specifications documents based on business requirements for use by the team
• Work with the project management office to define and review dates for project
• Ensured inclusion of appropriate groups at specific milestones in project
• Reviewed and assessed business efficiencies by developing KPIs and identifying opportunities
• Lead and participated in recruitment, training and coaching of staff activities
• Ensured that systems and procedures are effectively defined, introduced and implemented with appropriate training, support and controls

Confidential– Project Manager, 2000 – 2004, 42 months 
Confidential Managed functional groups and relationship with industry advisors.

• Consulted with advisors and team members to develop and manage project requirements
• Reported on progress as well as financial status of projects
• Organized team members to design and test various components of the car
• Presented project recommendations at review meetings ensuring quality, schedule and costs are understood and within acceptable levels
• Led the group through regular team meetings to track status, assess and manage risks and change
• Consulted with industry experts to identify opportunities where project enhancement is required
• Articulated technical skills required for project and assist with defining team makeup
• Worked with industry partners to identify solutions to problems
• Managed resource scheduling, delegation, and prioritization in order to meet strategic goals of project
• Defined project expenses and contributed to analysis arriving at cost effective solution
• Updated the project actuals and effort to completion
• Articulated the project strategy, including risks, mitigation and test plan
• Makes recommendations to improve system performance and the re-engineering processes
• Identified opportunities and solutions for improving technological efficiency and effectiveness
• Liaised with other teams where necessary, to develop opportunities to exchange information so as to incorporate new knowledge into project plans