SUMMARY:

• With a background of overall 10 years of experience in IT industry, with expertise in Product, Project, Incident, Knowledge Management, SCRUM and Project Management Office (PMO) as a primary skill.
• I have Business/Data analysis, ASP.Net and SQL Server as my secondary skill.
• As Confidential market demands multi skilled professionals, I have Technical Writing as my alternate skill.

TECHNICAL SKILLS:

Project Management:  Scoping, Requirement Analysis, Estimation, Scheduling, Integration, Time, risk, change, release, cost, quality, knowledge and communications management, Agile, SCRUM, Waterfall, documentation, reporting and team handling

Operating Systems:  Windows 2000, XP, Vista, Windows Server 2003, Windows 2007, iOS, Android, Windows Mobile OS

Languages:  C, C++, VB.Net, Java and VB script

Databases:  SQL Server 2000, 2005 and Oracle 8i

GUI:  HTML, Microsoft FrontPage

Case Tools:  Rational Rose, Erwin tool

Web Related:  Asp.Net

Hardware:  iPod 5th Generation, iPhone, Honeywell Scanner Sleds, Android Devices, Windows Mobile Devices

Tools & Utilities:  Microsoft Office (entire set), Microsoft VSTF, Microsoft SharePoint 2007, 2012, 2016, Jira, TFS, SCSM, SCOM, AHA, Rally

Domain Knowledge:  Retail and Logistics, CMMI, Support, Production Support, Supply Chain Management

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential,Bellevue, WA

Rssponsibilities:

• Develop and execute project plan for a work stream within a large program.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand - ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams
• Responsible for ensuring the execution of the product vision amongst the various teams, in consultation with the Senior Product Owner.
• Responsible for the engagement of stakeholders in the development of business requirements.
• Responsible for the coordination and completion of deliverables. Facilitates and directs the work of others with a strong execution bias. Reports to a Senior Product Owner and project management.
• Manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

Tax Modernization, Product/Project Manager

Confidential,Los Angeles County, CA

• Develop project plan for a work stream within a large program. Responsible for the engagement of stakeholders in the development of business requirements.
• Product or consulting skills.
• Develop and execute project plan for a work stream within a large program.
• Responsible for ensuring the execution of the product vision amongst the various teams, in consultation with the Senior Product Owner.
• Responsible for the engagement of stakeholders in the development of business requirements.
• Responsible for the coordination and completion of deliverables. Facilitates and directs the work of others with a strong execution bias. Reports to a Senior Product Owner and project management.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Software integrations (APIs, SOA, event bus models, web services)
• Communication and collaboration with diverse sets of teams including business, product management, development, and program management stakeholders
• Working on Agile/Scrum development methodologies
• Setting deadlines, assigning responsibilities, completing tasks, monitoring and summarizes progress of project.
• Tracking actual resourcing against plan.
• Preparing agenda for work stream meetings and reports for upper management regarding status of project.

Enterprise Centralized Shipping, Product/Project Manager

Confidential,Redmond, WA

• Responsible for delivery of .Net and mobile based Logistics product implementation
• Responsible for Team Management
• Ensure SCRUM meetings are done and deliverables are taken care of.
• Responsible for requirement gathering
• Responsible for new product designing and functional overview
• Responsible for guiding the development team
• Responsible for estimation, planning and execution with specific focus on requirement analysis and design
• Responsible for Knowledge transfer and arriving at SLAs for steady state
• Helping in coordination for technical problem solving skills on ASP.Net, C#, Web services, J Queries, HTML5, WCF, WPF, XML.
• Ensure healthy rhythm of business is in place by conducting regular Delivery Reviews with the customer, along with the Program & Delivery Managers.
• Review the implementation plan for the projects with the Program & Delivery Managers.
• Ensure timely on boarding of resources with relevant skill sets for the projects.
• Research and document data requirements, data collection and administration policy, data access rules and security
• Provides leadership, co-ordinate, supervise associates in projects.
• Implementation of Governance for respective projects/programs.
• Leads and co-ordinate teams of data administrators in the development and implementation of data policies, standards and models.
• Manage the SMEs (Subject Matter Experts) & Quality Assurance team aligned with the account.
• The Confidential project is into analysis for existing systems and design/architecture of database architecture, hence review and sign offs will be taken care by the associate.
• Operate database management systems to analyze data and perform data mining analysis.
• Keep them abreast of company’s goals and client’s expectations or changes. Identify reporting staff’ training needs and advise on training sessions.
• Understand the client’s requirements by conducting detailed discussions/meetings with client, functional users, functional/technical consultants & process owners to collect requirement specifications, metrics & key performance indicators.
• Work with the technical and marketing team to prepare proposals to address these requirements and present them to the customer.
• Status Reporting to higher management both TechM and client side
• Onsite-Offshore team coordination, task allocation, status updates
• Maintaining execution of project’s life cycle
• Reviewing Project plans, Project cases, Major Project triage
• Approving Project Environments and Project Automation maintenance
• Risk management plan creation - identification, monitoring, mitigation
• Project management skills to efficiently manage multiple projects across Infrastructure projects
• Define plans, monitors tracks, metrics development and actively manage projects.
• Ensures efficient resource allocation and staffing
• Produces and ensures the production of project deliverables/releases, Production support
• Project planning, resource planning, team management, project tracking, managing client expectations
• Oversee the development of project deliverables. Establish and maintain processes to manage scope over the project lifecycle.
• Understand and coordinate client’s needs / enhancements, customization of the product accordingly and consult with technical team and other teams involved in projects to provide solutions in adherence to delivery schedules.
• Monitoring the project, communicating project status on a regular basis and managing the customer expectation during the project lifecycle.
• Continuous Process Improvement
• Defect Prevention and Quality Control
• Metrics Collection and Reporting
• Getting the inspections/reviews done as per the plan
• Planning and Monitoring Defect Prevention Activities
• Maintaining quality records
• Maintain the Quality as per Microsoft’s Standard Process Compliance.
• Follow escalation mechanism as per the SLA

Administrations IT (AIT), Incident Lead

Confidential,Redmond - WA

• Administer SQL Server environment with Client Servers ( Enterprise & Standard).
• Collect and document user requirements for customer which are specific to SQL Server Administration.
• Monitor and tune database performance and work with Developers and Vendors to improve and tune Query performance.
• Analyze, modify, integrate, implement and test data models and database management systems.
• Installation, configuration, upgrade and migration of Databases.
• Conduct research and provide advice to other informatics professionals regarding the selection, application and implementation of database management tools.
• Write scripts related to stored procedures and triggers
• Assisting engineering of development in implementation of data policies, standards and models.
• Develops policies and procedures for network and/or Internet database access and usage and for the backup and recovery of data.
• Design and Implement high performance Data Warehouse, reliable ETL and OLAP cube processing
• Conduct research and provide advice to other information systems professionals regarding the collection, availability, security and suitability of data
• Direct Interaction with client (FTEs India and FTEs Redmond)
• Tracking ISRM process
• Removal of Bugs or data anomaly, if present, using SQL server
• Design and Development of different Reports
• Monitoring Production Servers
• Monitoring alerts
• Maintaining the disk spaces
• Monitoring and Fixing Erroneous Batch Jobs using Logs
• Preparing Knowledge base articles for the new members in the project
• Working on RFPs
• To be engaged in MBRs and QBRs on metrics analysis and improvement
• To discuss weekly dashboards with client (Service owners)
• Create SIP/PIPs to improve on particular parameters
• Risk Management
• Efficiency Management
• Effort Management
• Auditing for quality delivery
• Knowledgebase Management
• Managing shifts with effective handover