Professional Summary:
I have a software development background and a degree in Computer Science from Roosevelt University in Chicago. I have managed both IT and Business projects with budgets ranging from $250K to greater than $1M in the areas of retail, insurance, and manufacturing. I have managed both in-house developed systems and packaged software implementations across multiple platforms including Mainframe, Unix, and AS400.

In my most recent position as a project manager, my primary responsibilities include managing updates to the corporate
project delivery methodology, managing modifications to the Enterprise Program Management tool, managing the implementation of new nation-wide retail application, assisting in the creation of training curriculums, and consulting
with various project teams in the development of project management documents such as charters, business
requirements, project management plans, and project schedules.

Technical Experience:

• MS Office Suite
• MS Project
• Visio
• Sharepoint
• Primavera Teamplay
• Planview
• Niku Clarity
• Mercury Quality Center (Issue Tracking)
• Lotus Notes

Education / Additional Training:
Bachelor\'s Degree in Computer Science from Confidential University 
CSM - Certified Scrum Master
ITIL V3 Certification
PMP Certification Pending

Project Management Professional Course (MicroTrain Technologies) 
Team Leadership & Knowledge of the Business courses (PMO Executive Board)
Information Systems Project Management (AMA)
Priority Management Program (Keller Group)

• Project Manager responsible for 4 releases of the corporate project delivery methodology:
• Managed teams ranging in size from 3 to 6 resources.
• Authored project charter, business requirements, and design documents.
• Created & maintained project schedule.
• Facilitated regular project status meetings.
• Monitored all project risks & issues.
• Responsible for quality assurance for all project deliverables.
• Project Manager for 3 enhancements to Planview, the Enterprise Program Management tool:
• Managed teams ranging in size from 5 to 10 resources, both on-shore & off-shore (India).
• Facilitated work sessions with customer to define requirements.
• Created & maintained project schedule.
• Monitored all project risks & issues.
• Facilitated regular project status meetings with on-shore & off-shore resources (India).
• Worked with the Planview vendor to define functional & technical requirements.
• Project Manager for the implementation of a new nation-wide retail application:
• Managed cross-functional project team consisting of 20 resources.
• Facilitated work sessions with business owners to define project charter, business requirements, and the project management plan.
• Worked with Legal & Compliance areas to identify all regulatory requirements.
• Facilitated regular project status meetings.
• Monitored all project risks & issues.
• Provide coaching and mentor in the use of the corporate project delivery methodology:
• Conducted series of learning labs to enable adoption of the corporate project delivery methodology.
• Worked with the Training team to create a training curriculum consisting of:
• Managing small projects with the same effectiveness of large projects.
• Creating, monitoring, and updating a detailed project schedule.
• Creation of a project charter and effectively defining business requirements.
• Assisted the Training team in the creation of 10 computer-based-training educational videos for the corporate project delivery methodology.
• First level of support for the corporate project delivery methodology.

Confidential- PMO Project Manager - 2002 to 2007

• Facilitate work session with customer to define, develop, and implement a change control
• management system.
• Design and develop templates for all processes.
• Facilitate project post mortem meetings with customers to drive continuous improvement.
• Monitor & assist in resolving project issues & risks.
• Designed, developed, and implemented a process to log and track project deliverables to enable
• accurate reporting of project status.
• Developed and implemented a common program/project status report enable program managers to more accurately track progress of projects within their portfolio.
• Facilitated project gate reviews and developed gate review templates to report project health.
• Managed project to modify vendor software to satisfy the requirements of project managers.

Confidential - PMO Project Manager - 2000 to 2002

• Member of the project management office team that guided 3 successive implementations of a global Oracle ERP over an 18 month period.
• Designed and implemented a project-metrics reporting system eliminating headcount and resulting in an estimated savings of $30,000 per year.
• Assisted project managers in architecting their project plans ensuring the proper use of the project management toolset and increased project management efficiency.
• Monitored all project plan issues and past due tasks, assisted with issue resolution, and drove project plan adherence ensuring Oracle implementations remained on schedule.

Confidential- PMO Project Manager - 1998 to 2000

• Member of the project management office team that guided the successful implementation of both short and long-term projects.
• Contributed to the development of a corporate I.T. System Development Life Cycle methodology.
• Developed and deployed enterprise-wide system design policies and procedures ensuring 100% accountability for all project requests.
• Conducted workshops for the training of development personnel in the use of enterprise-wide system design policies and procedures.

Confidential - Project Leader - 1995 to 1998

• Managed the designed and deployment of an Incident-Reporting system ensuring the timely resolution of system problems resulting in a 25% reduction in system downtime.
• Managed implementation of client server-based remote payroll time sheet reporting system resulting in elimination f leased software at a savings of $50,000 per year.
• Facilitated work sessions with customer to identify system and user requirements for a client server-based software suite to replace existing legacy financial system.
• Authored RFP and worked with customer and vendors to select a client server-based (PeopleSoft) financial suite.