SUMMARY:

Senior Consultant that has worked in the Project Management Industry since 2001. Jewel functions as a Project Coordinator and Delivery Lead that is Governance driven and quality - focused while committed to approaching tasks with tenacity and attention to detail.

• Over 4 years of Delivering Projects
• Over 7 years of Project Coordinating and Monitoring Project Development
• Over 7 years of Project Scheduling
• Over 10 years of Corporate Event Planning and Execution
• Over 5 years of providing thorough, organized administrative support

EXPERTISE AREA:

• Project Management
• Project Coordinating
• Project Scheduling
• Executive Support
• Resource Development
• H R/HIPAA Compliance
• SharePoint Expert

Microsoft Office Tools: Word, Excel, PowerPoint, Visio

Collaboration & Content/Knowledge Management Tools: SharePoint, Changepoint,

Project Management Tools: Microsoft Project, Project Tracker, Project Performance Group Server, CIMS

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator/Delivery Lead

Responsibilities:

• Manage IT Health Care Value Projects from Startup through Implementation
• Operate under Waterfall and Agile Methodologies
• Conduct daily Scrum Sessions to manage project frame work
• Facilitate Story Card Sessions to define requirements for Projects
• Builds and Maintains Multiple Microsoft Project Work plans
• Run Financial Reports for Business Leads and Project Executives
• Maintain Risk and Issue Logs for multiple Projects
• Create Change Control documents for change is scope, financials, milestones and value
• Maintains Corporate Initiative Management System (CIMS) with Key Project Data
• Submits Forecasts and Gate Closures
• Builds and maintains Project Resource Plans
• SharePoint Administrator
• Validates and Approves Timesheets
• Updates Project Dashboards for Executive Visibility
• Facilitates Project Kick Off meetings

Confidential

Project Coordinator/Business Analyst

Responsibilities:

• Serves as a Project Management Analyst supporting CSG’s Healthcare and Human Services practice.
• Serves as a Project Coordinator for State of Michigan Project Control Office
• Serves as Project Scheduler for the State of MI Fraud, Appeals Assessment and BPR Projects
• Creates Project Transition Plans
• Implements Project Management DED’s
• Creates Statements of Work (SOW)
• Creates Work Breakdown Structures (WBS)
• Liaison between CSG’s Project Control Office and The State of Michigan Project Leads, Admins & Directors
• Monitors Project Schedules to identify possible Risks and Issues
• Provide project teams with updates to ensure knowledge of constant changes & opportunities within the PCO
• Planned and organized Team Building Events for the Project Control Office and Lansing Offices.
• Provided Invoice Tracking for over seven agencies within the CSG MI single State Practice

Confidential

IT Epic Trainer/Project Manager

Responsibilities:

• Facilitated the Set-up of staff workstations with PCs, Macs, phones, and laptops.
• Gathered detailed use cases and requirement through regular on-site visits, virtual meetings, and customer advisory board sessions.
• Led bi-weekly Scrum planning meetings to develop team strategies and define project goals.
• Translated technical specifications into detailed product requirements.
• Maintained audiovisual equipment, including overhead projectors, laptops, and video conferencing equipment.
• Delivered on-site IT and AV technical support.

Confidential

Laboratory Support Manager

Responsibilities:

• Scanned documentation and entered into the database.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Entered numerical data into databases in a timely and accurate manner.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
• Verified insurance and demographic information.
• Posted and adjusted payments from insurance companies.
• Identified and resolved patient billing and payment issues.
• Examined patient’s insurance coverage, deductibles, possible insurance carrier payments, and remaining balances not covered under their policies when applicable.
• Updated patient financial information to guarantee accuracy.

Confidential

Project Manager

Responsibilities:

• Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
• Created detailed expense reports and requests for capital expenditures.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Coordinated domestic and international travel arrangements, including booking airfare, hotels, and transportation.
• Screened applicant resumes and coordinates both phone and in-person interviews.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
• Coordinated board and committee meetings, including schedules and information preparation and distribution.

Confidential

Lead Patient Business Service Scheduler

Responsibilities:

• Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
• Professionally and courteously verified appointment times with patients.
• Verified patients’ eligibility and claims status with insurance agencies.
• Prepared patient charts accurately and neatly for the clinic.
• Prepared patient charts, pre-admissions, and consent forms, as necessary.
• Compiled necessary documents for surgical billing packages.
• Determined prior authorizations for medication and outpatient procedures.

Confidential

Admitting Supervisor/Bed Management Coordinator

Responsibilities:

• Scheduled appointments, registered patients, and distributed reminder letters.
• Precisely completed appropriate claims paperwork, documentation, and system entries.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
• Professionally and courteously verified appointment times with patients.
• Verified patients’ eligibility and claims status with insurance agencies.
• Prepared patient charts accurately and neatly for the clinic.
• Prepared patient charts, pre-admissions, and consent forms, as necessary.
• Compiled necessary documents for surgical billing packages.
• Determined prior authorizations for medication and outpatient procedures.
• Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.