Office Manager Resume
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Washington, DC
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Office Manager
Responsibilities:
- Coordinated all out - sourced materials; such as sets, additional staffing, site locations and catering needed for production shoots,
- interviews or town hall meetings. Events usually would
- be 1-3 months apart but occasionally would overlap in the same week or month. Developed budgets between $500 and
- $12,500 depending on project.
- Create production schedules, arranged travel with Limousine Company for local dignitaries who would appear on
- "Mayor Sharon Pratt-Kelly's Town
- Hall Meeting" (20 shows) which aired on WHUM-Channel 32. Arrange green
- rooms, conference and different meeting places for all guests. Provided
- audience development for Town Hall Meetings (Center for Creative
- Non-Violence Channel 32, Mayor Sharon Pratt Kelly's Channel 32 and
- Congressional Black Caucus 25th Anniversary Channel 32 and BET).
Customer Account Executive
Confidential, Largo, Md
Responsibilities:- Troubleshoot phone, internet and video issues that customers may be
- experiencing. Assist with billing inquiries; payments; payment
- adjustments and credits. Schedule truck roll; provide ETA for appointments; update cancelations or re-scheduled
- appointments and
- notate accounts accordingly. Sale new products and promotions, as well as provide product education to customers.
- Assist co-workers as floor
- lead when supervisors are off or in meetings. Take escalations and call
- backs for extremely dissatisfied customers.
- Salon sales rep.
Confidential, Arlington, VA
Responsibilities:- Opened and closed the store along with maintaining general up-keep of the salon. Provided customer service (take measurements, make orders for repairs, alterations, storage, and customer requests from other salons),
- sent out daily sales report to main office in New York twice a day. Send out corresponding with District and Regional manager and keep a customer file for reference on-site. Merchandised furs in designated sections
- provided by Macys and received inventory of shipments.
Office Assistant II
Confidential, Washington, DC
Responsibilities:- Provided office support to all branches of Pipeline Hazardous Material &
- Safety Administration (PHMSA) for the Department of Transportation, by answering phones, sitting in for co-workers when sick or on leave and
- delivering PHMSA newsletters to all work stations. Data entry of all
- documents, 100 maps & 1000 letters/requests were to be scanned, verified, and uploaded into the National Archives daily.
- Obtain request for office supplies and distribute them as per request.
- Maintain an accurate inventory and order all office supplies for PHMSA.
Office Manager
Confidential , Washington, DC
Responsibilities:- Office Manager for a law office (of 200 staff members) Maintained and ordered all supplies, software, and repairs for all lffice equipment, made copies of all legal documents to be delivered by couriers to D.C.
- Courthouse before 5:00p.m. every day. Provided all visiting officials and employees with satellite work stations and temporary local user IDs.
- Coordinated conference rooms and meetings for 10 to 20 senior staff members for their meetings 2 to 3 times a day every day. Supervised up to 12 employees by assigning conference room set up duties; such as which rooms needed LCD's, were to be set up for a conference call or were having a catered meeting
