SKILLS

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Identifies resources needed and manages day-to-day operational aspects of a project
• SDLC : Planning, Analysis, Design, Implementation and Testing
• Reviews deliverables prepared by team before passing to client and quality assurance procedures
• Suggests areas for improvement in internal processes along with possible solutions
• Methodologies utilized: ASAP, Agile, Waterfall and PMI
• Facilitates team meetings effectively and communicates relevant project information to superiors
• Resolves and/or escalates issues in a timely fashion
• Possesses general understanding in the areas of application programming, database and system design
• Technical proficiencies in MS Office, MS Project, SharePoint, Windows (All Versions), PowerPoint, Visio, Excel, SAP, Oracle, @Task, PeopleSoft, SalesForce.com, ACT!, Access, Clientele, Lotus Notes, Peachtree, QuickBooks, Win Search, Sales Logix and Batman

employment history

Confidential, 06/10 to 01/11
Project Coordinator

• The primary function of the role is to work as part of a project team or directly supporting a Project/Program Manager
• Created document libraries in SharePoint and also acted as SharePoint and Basecamp Administrator
• Produced and maintained project plans, manage meetings and Risk/Issues
• Track actual time against planned time and report project status to Project Manager
• Provide Project Control services during the Project Life Cycle using PMI Methodology
• Lead cross functional program coordination activities and Proof of Concept
• Lead overall deployment of "VertexViaHome"
• Account Management, Reporting and Invoicing support for Google Maps
• Provided troubleshooting support lead for Google Engineering team (Batman Application)

Confidential, 02/09 to 02/10
Master Scheduler/PMO Consultant- Q2C Program

• MS Project- Master Scheduler for the SAP Integration Program which includes Future Model of Operation Process Development , SAP Capability Design and Development, Company Code Set-up, Data Migration, Deployment and Management of Change. Over 50 individual Workstream projects rolled into the Q2C Program
• SharePoint Administrator: design, create and maintain MS SharePoint Websites, Document Libraries, Program Risk/Issues List, Individuals/Groups Access Privileges and Training
• HP Quality Center Administrator
• Global SAP Testing and Training Administrator for Americas, Europe and Asia /Pacific/ Japan
• Work directly with the program\'s business leaders and project managers to schedule, update and report on tasks
• Change Control: Change Request Triage, IT Interlock Sizing and Company Code Interlock
• Change Control Process: SharePoint and Excel updates and Change Request QA (requestor meetings-issue mgmt)
• MS Project- plans, directs and co-ordinates the team\'s activities to manage and implement projects or inter-related projects
• Undertakes status review meetings among team members and worked with management on representing true status of the project
• Established appropriate metrics for measuring key project performance and integrates use of project management methodologies: (Agile, ASAP and PMI)

Confidential,07/08 to 12/08
Dr. Pepper Snapple Group Implementation Manager Acts as an implementation consultant/analyst for HRsmart's HRIS for Dr. Pepper Snapple Group Leads meetings; facilitates and consults on talent management best practices, design and configuration of solution, Change Management, Quality Assurance, MS SharePoint and Training Analyzes DPSG business requirements and software/product objectives SDLC: worked with Development to create detailed business requirements, architecture scope, detailed design, functional and technical specifications MS Project and @Task- Estimates time frames, quality and quantity of resources required to successfully implement project; develops project plan incorporating all project variables using PMI and Waterfall methodologies. Ensures that appropriate company resources are assigned to complete project tasks according to plan Enforces criteria concerning scope, success factors, and Change Management; translates additional scope into additional revenue Manages other HRsmart team members assigned to the implementation in order to ensure on-time deliverables MS Project- Complete other project management duties when required such as: Timeline Management, Quality Assurance, Issue Management, UAT, and Initial Client Review

Confidential, 12/07 to 4/08
Placement Manager

• Utilize the following as recruitment strategies: internet research, direct and indirect sourcing, resume databases, referrals, networking, internet job postings, negotiation and retention into direct placement and contract opportunities
• Manage use of any external recruiting agencies and Compile weekly progress reports for management
• Source, screen and interview IT candidates and check references upon request and facilitate the offer process
• Cross-functional partnering with clients onissues regarding compensation, benefits, employee communications, learning and development

Confidential, 11/06 to 08/07
Account Manager/Recruiter

• Outsourcing high-end application developers (SAP Platinum Partner)
• Comply with company guidelines and policies relative to customer contracts, scope of work, payment terms, pricing, risk management, safety, use of company-provided tools, etc
• Develop and maintain customer contacts and relationships through personal visits, telephone contacts or other acceptable practices
• Work cooperatively and supportively with peers in the same or other Business Centers
• Establish recruiting priorities relative to open requirements
• Networking with SAP consultants

Confidential, 06/05 to 08/06
Territory Sales Manager

• Polycom Network Systems Division Certified
• Consistently Top 3 in sales and achieved quota 10 out of 12 months
• Managed the implementation and upgrades of customers Video Conferencing systems
• MS Project- network conversion project (H.320-H.323) -Education Service Center 17
• Worked with respective sales engineer to create profitable value-added service revenue
• Documented a clear scope of work with qualifying information and customer needs
• Established and maintained relationships with a diverse customer base(Corporations, Education, State and Local Government and HealthCare) as well as relationships with conferencing hardware providers

Confidential, 2002 to 2005
Senior Software Specialist

• Sales-record with over 700 copies sold
• Customer Demo, Support and Training
• SDLC : Planning, Analysis, Design, Implementation and Testing
• Customer Install and Trouble ticket support
• Special Events, Host Internet WizeTalk Live show

Confidential, 2001 to 2002
Technical Services/Training

• Independently manufactured RSI Codec/Product Development
• Designed Video Endpoints/ Network Development
• Coordinated and completed RMA and inventory control process
• Project Management- Concept, Design, Implementation and Support.
• Extensive knowledge of all Video Conferencing Products (Polycom, Tandberg, PictureTel, Vtel, Radvision and RSI)
• Familiar with Video Standards: H.320, H.323, T.120, H.263, H.261 and G.711-G.728
• MS Project- performed installations and troubleshooting integrated Network systems: BRI, PRI, MCUs and TCPIP

Confidential, 1999 to 2001
Video Conferencing Sales

• Managed national sales territories, generated new business and maximized existing account relationships
• Recorded and managed the largest sale in company history, 350 units which resulted in $ 1.7 M in revenue
• Responsible for hosting and presenting new telecommunications technology demonstrations customers and potential business partners, both foreign and domestic
• First in sales in 1999 and 2000, consistently achieving at least 150% of quota; yearly quota 200 units per year resulting in $2M in revenue annually
• Project Management- performed installations and troubleshooting integrated network systems: BRI, PRI, T1 lines and IP

education

Marketing/Communications
Polycom Network Systems Division Certified
Project Management Certified