SUMMARY:

• 8+ years of total IT experience in Development / Scrum Master / Technical Project Coordinator / Program Manager
• Certified project management professional (CAPM) and CSM with diversified projects
• Facilitate system requirements gathering and draft project plans in coordination with system stakeholders and implementation staff.
• Worked on releasing multiple projects simultaneously with cross team collaboration
• Manage project risk tracking and maintain mitigation and contingency plans.
• Plan and schedule project deliverables, goals, and milestones.
• Manage day - to-day operational aspects of a project and scope with internal staff and outside contractors.
• Expertise in configuring and using Microsoft Project for tracking and reporting of status of project
• Solid understanding of various software development methodologies including Agile, Scrum, Waterfall, Kanban.
• Expertise in Scheduling and facilitating Agile activities including: Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Retrospectives
• Strong knowledge of relevant Agile best practices, incremental delivery, metrics and charts
• Experience with working on a distributed development team and iterative development
• Closely working with Business in Gathering updated requirements related to PBI’s, Triaging Bugs and impediments, testing different scenarios in Production
• Expertise in Software Testing Life Cycle (STLC), Testing Methodologies (Agile, Iterative, waterfall) and solid understanding of the Software Development Life Cycle (SDLC)
• Experience in Mobile (IOS, Blackberry, Android) Applications, Medical Applications using instruments, Claims, Edifacts and HL7 codes, HIPPA rules, ICD Codes), Telco Industry, Audit and Tax products and applications with n-tier architecture
• Excellent interpersonal skills, Hardworking, confident and poised in interactive with individuals at all levels readily developing rapport with clients and colleagues. Excellent communication and mentoring skills
• Detailed oriented and resourceful in the completion of projects with an ability to multitask and meet strict deadlines
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency.
• Desire to tackle new endeavors and lead them to successful completion

TECHNICAL SKILLS:

Languages: XML, HTML, Documentum, C#, .Net, Sharepoint 2010/2013, coded UI, Petrel modeling platform, Nintex Workflow

Databases: SQL Server, MySQL, Oracle, PLSQL

Products: Content Management joomla, Azure Cloud

Operating Systems: Windows, iOS, Android, Mac

Web Technologies: HTML, XML, Web services, REST, JSON, SoapUI, JavaScript

Tools: MS Test manager, TFS, HP-ALM, Quality center, Bugzila, Test Direct, JIRA, VSO

Project Management Tools: MS Project, MS Visio, MS Office, Agile techs, RALLY, PowerPoint, Kanbans

Version control Tools: Team Foundation Server, Visual SourceSafe, SVN, Git

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA

Program Manager

Responsibilities:

• Identifying new project management methodologies that will streamline future SDK releases (for IOS, Android Kindle fire).
• Worked with project managers to set and manage project expectations, and ensured milestones were met in a timely manner
• Coordinated with cross-functional departments to identify project issues, monitored action items, and worked with project manager to ensure resolution
• Tracked, analyzed and reported information timely to allow the project teams to manage their projects and evaluation of weekly reports using Microsoft project
• Designed and introduced new schedule delays and summary reports.
• Prepared, implemented, monitored and reported scopes of work and prepare Work Breakdown Structure (WBS) for control and integrity.
• Prepared status reports to track the successful completion projects
• Driving the release of the Confidential Mobile Ad SDK and Plugins
• Progressive record of successful delivery every week for every devices
• Working on preparing all components within the SDK for its upcoming release.
• Documenting all steps necessary to hand off ownership of the SDK to support team.
• Experience working with large, small and remote Agile/DevOps teams
• Ran daily Scrums with a team of development and test engineers utilizing Agile methodologies/ Jira Kanban.
• Driving the testing and rollout for Confidential mobile app / working closely with testing team and developers to make the content and make the release successful.
• Communicate the weekly status to upper management
• Managing the release sign-off process, scheduling the releases.
• Bi weekly working on Jira triaging and reporting and estimation, and making the content of the upcoming releases.
• Worked on the new engagements across the app teams & update the Ads team part
• Drove Change Control, participated in requirements review and prioritization exercises to track all upcoming milestones across multiple experience areas for release.
• Experience with build and deployment systems, Continuous Integration and Deployment.
• Experience troubleshooting deployment failures, working with build and dev teams to identify and resolve issues
• Demonstrated ability to coordinate cross-functional work teams toward task completion
• Working on maintaining the production web labs as scheduled
• Presented Brown bags on SDLC (Software Development Lifecycle) practices for Solution and Program Managers.
• Updating the daily wikis for the team, working with Test,build and Dev team .
• Ability to support the efforts of others and coach/mentor less-experienced analysts
• Ability to work effectively in a self-directed manner, managing multiple priorities, meeting deadlines, and driving issues to resolution

Confidential, Austin, TX

Project Manager/ Scrum Master

• Serve as Project manager and Scrum master for multiple teams
• Coordinated project schedules, tasks, update meetings and timely distribution of reports
• Presented schedule status reports and variances reports also updated the schedule statuses.
• Facilitated bi-weekly schedule update meetings with contractors to monitor construction progress
• Demonstrates a strong ability to integrate agile principles into team practices and work products
• Hands on experience with SQL query’s
• Managed and participated in the successful completion of projects within a product and functional area as required.
• Provide project management and oversight to ensure all key initiatives are delivered on time and with high quality to our clients
• Responsible for maintaining, and managing program requirements, plans, timeline, issues, risks and challenges while supporting managers to drive their program or projects.
• Focus is on employee productivity and process workflow.
• Responsible for maintaining, and managing program requirements, plans, timeline, issues, risks and challenges while supporting managers to drive their program or projects.
• Ensures team maintains focus on quality and continuous delivery with some support from coach
• Day-to-day activities tracking including risk and issues management, dependencies, and escalations as required
• Facilitating daily stand-up meetings, sprint planning, grooming meetings, retrospectives, release planning, demos and other team meetings as required
• Assisting the Product Owner in their role of keeping backlogs for multiple products prioritized and with the Sprint planning process;
• Developing and maintaining relevant metrics that help the team see how they are doing and share those with stakeholders
• Maintaining relevant metrics that help the team assess progress and velocity
• Weekly release dashboards representing release progress, quality and performance benchmarks (e.g. sprint/release velocity and burn down)
• Followed the HIPPA rules heavily while documenting and using Test/Actual patient data
• Attended the Weekly Calls with Call center/Devs/Letter Publishing/Issue reporting/PM
• Worked as a part of the team, strong problem solving skills
• Worked on analyzing the live data in the system

Confidential, Tampa, FL

Program Manager/ Scrum Master

• Serve as scrum master for multiple teams served as a servant leader for QA team
• Tracked project performance and conducted regular team meetings to provide weekly status report to customers and project team
• Introduces new and advanced practices to improve the team productivity
• Coordinated project schedules, tasks, update meetings and timely distribution of reports with Microsoft project
• Tracked, analyzed and reported information timely to allow the project teams to manage their projects and evaluation of weekly reports using MS project.
• Successful leader of Agile projects
• Capture and report metrics relating to capacity, budget, committed/delivered story points, backlog and bug trends, dashboard creation
• Facilitated and Attended requirement & design sprint planning meetings, grooming sessions, architectural meetings review and analysis of requirements, Estimation, Review, Retrospective and design documentation, bug Triage meetings for the Team as per Scrum Agile methodology
• Work directly with business for requirement and implementation.
• Ability to prioritize multiple simultaneous issues
• Mentored/Trained Team for Agile implementation
• Proficient experience working with Microsoft TFS / ALM Worked on releasing prioritizing and releasing hot fixes for the client and
• Worked on Sharepoint wikis as from scratch to maintain and updation
• Manage all scope changes to original release sprint content; determine impact, develop estimates / story points, evaluate available capacity & obtain approvals from
• Track, monitor change requests / scope changes through change management process, Measure impacts & manage timeline
• Communicating status to internal and external stakeholders
• Experience with continuous deployment /integration and test-driven models
• Giving Production support for the Project
• Identify scenarios, planning, strategy and opportunities to improve the application and QA procedures
• Supported the creation and management of associated SharePoint sites for release management tracking and communications.
• Working with Offshore and 3rd party development team to commence testing and delivery’s on time.
• Worked on creating the sites and maintain permissions for sites for releases in sharepoint
• Active participation in discussions of application enhancement, User stories with product owners.
• Worked in early phases of project start form project discussions, requirement gathering to team building.
• Experience providing guidance/oversight for release planning, including collaboration and communication with the operation’s team to keep current on deployment readiness

Confidential

Delivery Manager

• Provide project management services for assigned business unit(s) with accountability for medium to large-scale matrixed projects of moderate or medium complexity.
• Responsible for detailed planning through implementation, applying standard project management methodologies to manage scope, budget, and timing.
• Reporting the Client and offshore Manager with the deliverables.
• Work with the Clients for Coordination of builds in different Mobile Platforms
• Worked with Dev/offshore project manager.
• Involved in end-to-end testing of the Mobile Applications on Network based applications.
• Involved in Gap Analysis Testing, Sanity/Smoke testing, Integration testing, Porting Testing, Localization Testing (Repository Testing), Branding Testing, Regression Testing
• Developed & maintained strong partnership with the business & offshore Development teams.

Confidential

Developer UAT Coordinator

• Developed and fixing defects with C#, .Net tool and Petrel modeling tool.
• Tested Internationalization and localization
• Data Analysis, issue resolution and root cause analysis
• Onsite coordination with testing team, Handling of change requests.
• Interacted with client to gather the requirement, Review and design test cases about New Enhancements, worked on some bug fixes.
• Performed real time analysis as per requirement and testing with the team of doctors.
• Tested integration and working by running the Automation scripts for medical instruments like Spida, Welch allyn.
• Interacting with Business Teams/ consultants to identify the medical requirements and design of the System. This includes exploring table relations & understanding data flow to design functionality.
• Tested and worked on requirements EDI, Edifacts and HL7 codes, HIPPA rules and also ICD-9 Codes

Confidential

Test Engineer/ Developer

• Provided QA Testing for native software on a variety of mobile devices including iPhone, Blackberry, Android, Symbian, Windows Phone, to ensure compatibility of the devices software with different mobile network on GSM/GPRS and CDMA Networks
• Reported regression issues found after new builds in Jira and Bugzila, delivery Audits.
• Designed Test Scenarios in HP Quality Center.
• Web Service Testing, HTML, XML, APIs Testing