SUMMARY:

• Information Technology (IT) Professional offering progressive experience focused on Program/Project Management (PM), Program /Project Management Office (PMO) Implementation and Project Coordination.
• Proven ability to communicate effectively with both technical and non - technical stakeholders, from end users to executives.
• Delivers Programs/Projects on time and under budget.
• PMO Implementation
• Program Management
• Project Management
• Project Management Body Of Knowledge (PMBOK)
• Stakeholder Management
• Project Coordination
• Release Management
• Executive Leadership
• Thought Leadership
• Governance
• Stakeholder Alignment
• Vendor Management
• Resource Management
• Offshore/Nearshore Resource Management
• Budgeting
• Scheduling
• Estimating
• Forecasting
• Procurement
• Statement of Work
• Request for Quote
• Request for Proposal

TECHNICAL SKILLS:

PM Skills:: Initiation, Planning, Execution, Monitoring\Controlling, Closing, Project (Planning, Tracking), Project Charter, Problem Solving, Decision Making, Team Building/Training/Management, Change Management, Milestones, WBS, Implementation/Deployment/ Release Management/Issues/Risk/Communication/Vendor/Third Party Management, Contract Management and RACI Implementation/Management.

PM Tools:: Microsoft Office, CA Clarity, CA Project & Portfolio Manager, SharePoint, Beeline, Jira, Confidential HP) Enterprise.

Business Analysis Skills:: Organizational & Company Analysis, Requirements Planning/Management, Requirements Elicitation, Requirements Analysis/Documentation, Requirements Communication and Solution Assessment/Validation.

Business Analysis Tools:: Tableau, HP Enterprise, Unified Modeling Language (UML), Sequence Diagram, User Story, Requirement Traceability and Prototyping.

Testing Skills:: Manual, Functional Testing, Adhoc Testing, Exploratory Testing, Smoke Testing, Systems Testing, Systems Integration Testing, End-to-End Testing, User Acceptance (UAT), Regression, Test Automation, White Box, Black Box. Component Testing and Modular Testing.

Testing Ancillary Skills:: Creation, implementation and execution of Test Strategies, Test Plans, Design, Metric Reporting, Plans, Test Design and Execution Plans and stakeholder walkthroughs/reviews.

Languages: Java, VB.Net, VBScript, Visual Basic, MVS, JavaScript, COBOL, SQL, JCL, XML, Mainframe (TSO/ISPF), C++

Operating Systems: Microsoft Windows, MS-DOS, Linux, UNIX, MAC-OS, Google Chrome OS

RDBMS: MS Access, MS, IMS, DB2, Oracle, Informatica

Ancillary Skills: Iterative and Waterfall System Development Life Cycle (SDLC), Clear Case, Clear Quest, Joint Application Development (JAD), Rapid Application Development (RAD), Bugzilla, Mozilla, Remedy, PVCS, Frontpage, MS Project, Visio, Rational Software Suite, Rational Unified Process (RUP), Agile, Scrum, Business Analysis, Process Engineering, Business Design Modeling, Oracle, Broadvision, Cyborg, Ariba, Case Tools, IBM Websphere, eCommerce Solution Design, PMI PMP, UML, Quality Assurance, Testing, OOAD Methodology, Rational Rose, Rational Robot, Mercury, Data warehousing, MS Office ( Word, Excel, PP), SharePoint, Systems Applications and Product (SAP), Customer Relationship Management (CRM), Metastorm, TCOE, QMO, TMO, Empower 3, Captivate, Charles River, Colline, Quality Center/ALM, SAP, ERP, CRM, SaaS, TaaS and Microsoft Azure (Cloud).

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, Illinois

Consultant

• Managed a two week assessment with key company stake holders gaining an understanding of their current environment and their future needs.
• Introduced Microsoft Azure and its key components and features such PaaS, IaaS and SaaS to the client.
• Provided technical roadmap on how to best move workloads into Azure taking into account Storage, Security, Network and Access requirements.
• Created documentation and presented a proposal to the client key stake holders.
• Participated in RFP and SOW workshops followed by the implementation of MS Azure.
• Created (Subscriptions, MS accounts, Resource Groups, Virtual Machines, Storage Accounts,VNets, etc).
• Leveraged IAM to secure User/Group access, Accounts, Subscriptions, Subnets and various Azure resources.
• Lead efforts to design and deploy Office 365 into MS Azure.

Consultant

• Implemented Program Management/Project Framework.
• Implemented Program/Project Management Strategy / Approach.
• Responsible for Budget and Financials.
• Responsible for Third Party Vendor Relationships.
• Accountable for Statement of Work facilitation.
• Responsible for Overall Program/Project Delivery.
• Accountable for Project forecasting, budgeting and estimations.
• Participated in monthly Program Financial meetings.
• Responsible for compiling Program test metrics.
• Outlined Overall Project Coordination Framework.
• Facilitated weekly Program/Project status meetings.
• Facilitated weekly issues/risks/mitigation meetings.
• Participated in the creation/implementation of Release Management Command

Consultant

• Implemented the PMO Product / Service offering across various business units.
• Responsible for managing the Project pipeline.
• Responsible for Budget and Financials.
• Outlined and implemented Program/Project Management Assessment methodology and Toolkit.
• Responsible for promoting PMO across the enterprise.
• Managed the Program/Project Management Portfolio.
• Refined nearshore, offshore and onsite resource models.
• Responsible for overall Program/Project Delivery.
• Project forecasting and budgeting.
• Responsible for Project Planning (Issues/Risk, Communications, Change, Procurement) Management.
• Participated in the creation/implementation of Release Management Command Center Workbook.

Manager:

• Implemented the PMO offering across various business sectors and industries.
• Responsible for managing the PMO engagement pipeline.
• Responsible for Budget and Financials.
• Outlined and implemented PM Assessment methodology and Toolkit.
• Performed multiple IT and PMO Maturity Assessments
• Responsible for promoting the PMO Product / Service Offering across the enterprise.
• Managed PM Portfolio.
• Refined nearshore, offshore and onsite resource models.
• Responsible for Program/Project and Test Delivery.

Senior Manager

• Outlined PMO Standardization, Centralization, Optimization, Review and Expand processes resulting in significant Return on Investment (ROI) and in reduction in duplicate processes and time savings for none streamline productive processes.
• Responsible for Program/Project and Test Delivery.
• Responsible for delivering / ensuring Quality across Programs and Projects.
• Created 50 page Vendor Management procedures manual resulting in significant cost savings.
• Created 50 page vendor resource onboarding and support procedures manual.
• Implemented the onsite /offshore/nearshore models resulting in significant project cost savings.
• Implementation of Key Performance indicators.
• Responsible for identifying projects in the Organization pipeline and engaging the PMO resulting in revenue generation for the PMO Organization.
• Responsible for collaborating with Director Level Executive Leadership in an effort to Market / Sell the PMO Product Service Offering in an effort to decrease overall test cost across organizational program portfolios.
• Responsible for overall Project Delivery and Quality across project portfolios.
• Managed budgets of 6+ million dollars.
• Responsible for creating and executing Road Maps.
• Developed time reporting and approval procedures.
• Created efficiencies and testing process improvements.
• Developed PMO methodology for projects.
• Responsible for Budgeting and Resource forecasting.
• Participated in weekly Steering Committee meetings.
• Implementation of Program/Project Management deliverables and templates.
• Implementation and management of Clarity and SharePoint.
• Managed teams of 100+ resources.
• Created Standard Operating Procedures.

Senior Manager

• Outlined PMO Standardization, Centralization, Optimization, Review and Expand processes resulting in significant ROI and in reduction in duplicate processes and time saving for streamlined none productive processes.
• Implemented PMO components (Road Mapping, Organizational Design, Dashboard & Reporting, Workflow, QA Program Management, Change Management, IT Business Alignment and Best Practices).
• Responsible for Program/Project and Test Delivery.
• Responsible for delivering / ensuring Quality across Programs and Projects.
• Managed budgets of 5+ million dollars.
• Responsible for data conversion Project Delivery.
• Created 65 page Vendor Management procedures manual resulting in significant cost savings.
• Created 55 page vendor resource onboarding and support procedures manual.
• Created 25 Key Performance Indicator processes, procedures manual.
• Collaborated with the Technical project teams for the creation and implementation of run books and production deployment plans.
• Facilitates Standard Operating Procedures (SOP’s) session to identify changes to the existing organizational processes as well as integrating PMO processes with the new organizational processes.
• Designed 30 page Trading Manual for new resources.
• Managed and coordinated Key User activities across Project Portfolios.
• Implemented the onsite/offshore/nearshore models resulting in significant project cost savings.
• Implementation of Key Performance indicators.
• Responsible for overall quality across project portfolios.
• Responsible for creating and executing Road Maps.
• Developed time reporting and approval procedures.
• Created efficiencies and testing process improvements.
• Developed PM methodology for projects.
• Responsible for Budgeting and Resource forecasting.
• Participated in weekly Steering Committee meetings.
• Implementation of Project / Program Management deliverables and templates.
• Created production and test data management plans and procedures.

Senior Manager

• Outlined and implemented the PMO framework which resulted in significant ROI.
• Implemented PMO components (Road Mapping, Organizational Design, Dashboard & Reporting, Workflow, Program Management, Change Management, IT Business Alignment and Best Practices).
• Responsible for Program / Project Management.
• Responsible for delivering / ensuring Quality across Programs and Projects.
• Implemented accelerators which resulted in project efficiencies.
• Implemented risk based testing, reusability and requirement traceability matrices which resulted in efficient test coverage and enhanced quality.
• Responsible for data conversion Program / Project Delivery.
• Created 50 page Vendor Management procedures manual resulting in significant cost savings.
• Created 25 page vendor resource onboarding and support procedures manual.
• Collaborated with the Technical project teams for the creation and implementation of run books and production deployment plans.
• Managed budgets of 4+ million dollars.
• Responsible for Budgeting and Resource forecasting.
• Participated in weekly Steering Committee meetings.
• Implementation of Program /Project Deliverables.
• Managed teams of 100+ resources.
• Created and managed Merger Program issues, risks and support plans.
• Scheduled and facilitated daily Onsite / Offshore team status meetings.
• Performed root cause analysis for merger governance process improvements.
• Created 50+ page Data Migration and Data Management plan, processes and procedures manuals.
• Responsible for PMO representation on the Steering Committee Board.
• Created Issues, Risks, Communication and Support Plans.
• Performed root cause analysis for merger governance process improvements.
• Created and implemented test strategies, plans, harnesses, artifacts and scenarios.
• Implemented metric based testing management, procedures and best practices.
• Implemented SharePoint and Clarity.

Manager

• Managed software test imaging and test deployment team of 60+ plus resources.
• Managed budgets of 3+ million dollars.
• Responsible for Program / Project Management and Delivery.
• Responsible for delivering / ensuring Quality across Programs and Projects.
• Create and management project schedules, issues, risks and communication plans.
• Created and implemented 50 page software imaging, processes and procedures manual.
• Created and implemented 50 page break fix processes.
• Created and implemented 60 page hardware / software liquidation processes.
• Responsible for Vendor Management activities.
• Participate in finalizing vendor contracts and SOW’s.
• Responsible for facilitating RFP and RFQ sessions.
• Created and implemented 60 page hardware testing hardware testing processes and procedures manual.
• Created and implemented 40 software and hardware test deployment processes and procedures manual.
• Created and implemented 50 software and hardware testing break fix processes and procedures manual.
• Responsible for budgeting and forecasting of deployment team and test resources.
• Responsible for testing 4000 laptops and 100 software applications and databases.
• Created and implemented 50 page logistics processes and procedures manual.

SENIOR MANAGEMENT CONSULTANT

• Participated with the implementation of an Advanced Development Center which included the implementation of a PMO with provided significant cost savings to clients.
• Outlined and implemented the PMO framework which resulted in significant ROI for clients
• Responsible for PMO Optimization, Transformation and Initiation which resulted in enhanced quality, significant cost savings and faster time to market for client initiatives.
• Implemented PMO components (Road Mapping, Organizational Design, Dashboard & Reporting, Workflow, Program Management, Change Management, IT Business Alignment and Best Practices).
• Responsible for Program / Project / Test Delivery.
• Responsible for delivering / ensuring Quality across Programs and Projects.
• Implemented TCOE and Change Management initiatives for clients.
• Implemented structured approach to define test scenarios, test cases and test data for CRM and ERP solutions.
• Responsible for creating test life cycle-learning.
• Responsible for implementing Management Consulting on the Job Training (OJT).
• Managed budgets of 5+ million dollars.
• Responsible for Budgeting and Resource forecasting.
• Implementation of test deliverables and templates (Test Strategy, Test Plan, Test Schedule, Daily Execution Dashboard, Weekly Executive Dashboard, Defect Report, Test Schedule and Test Summary Execution Report).
• Managed test teams of 50+ resources.
• Created Governance procedures manual.
• Scheduled and facilitated daily onsite / offshore/ nearshore team status meetings.
• Performed root cause analysis for merger governance process improvements.
• Implemented metric based testing management, procedures and best practices.
• Participate in implementation Test Life Cycle processes, procedures and best practices.
• Participated in testing SOW, RFP and RFQ processes, procedures and negotiations.
• Facilitate SOPs session to identify changes to the existing organizational processes as well as integrating PMO processes with the new organizational processes.
• Implemented test process methodologies and analysis policies.
• Implementation of risk based test approach, requirements traceability and test automation.
• Manage Onsite and Offshore resources.