SUMMARY:

Results - oriented, highly productive professional with over 12 years of success in applying strong problem solving skills to clarify ambiguity and resolve highly complex issues within the tightest timeframes. Act as a key member of the team influencing a clear vision for success with an aptitude to establish goals. Expert manager with the proven ability to synthesize complex information and win the loyalty of the clients and team. Possess in-depth, hands-on experience with multiple technology stacks, have strong learning capacity, can-do mentality, and have keen eye for details. Foster an atmosphere of teamwork and collaboration with an emphasis on goal attainment.

CORE COMPETENCIES:

• Release Management
• Business & Functional Requirements
• Testing & Debug
• Business Requirement Documents (BRD)
• Client Communications
• Contractors Management
• Contract Management
• Workflow & Process Development
• Risk Management
• Problem Solving & Troubleshooting
• Critical Thinking
• Integrative Decision Making
• Team Leadership & Adaptability
• Distributed Teams
• Training & Development
• Knowledge Transfer Facilitation
• Best Practice Implementation
• Cost Effectiveness
• Scrum Methodologies
• Jira
• US GAAP Compliance
• Accounting Support
• Strong Financial Acumen
• SAP Implementation

PROFESSIONAL EXPERIENCE:

Confidential, GARDENA, CA 

PROJECT MANAGER

• Act as the primary point of contact for customers, contractors, and stakeholders, and manage all phases of the assigned projects.
• Develop, execute, and manage construction projects utilizing contractors. Supervise county staff, contractors, etc. delivering wide variety of duties including crafts, trades, and administrative work.
• Review and analyze maintenance project requests; provide recommendations to contractors on construction methods, materials, labor, and other resources necessary to complete projects.
• Determine and execute the most viable methods of procuring desired services.
• Evaluate existing site conditions for assigned projects, develop project scope, and prepare construction budget.
• Create bid documents and select potential bidders; perform pre-bid walkthrough and provide technical construction expertise as necessary.
• Provide contract management to include drafting, evaluation, negotiation, and redlines. Ensure completion of assigned construction projects within specifications.
• Liaise Building Operations Division with all interested parties including County employees, clients, departments, public agencies, outside contractors, and the community.
• Coordinate and inspect the work of County employees and contractors, supervise employees and contract staff.
• Provide technical training and guidance in contract applications such as the County accounting system and computerized maintenance management systems.
• Prepare status reports on projects, provide recommendations and presentations.
• Inspect and approve construction progress, release payments according to contractual schedule.
• Ensure contractual SLAs are met, monitors and enforces warranties.

Confidential, BURBANK, CA 

PROJECT MANAGER

• Effectively led a business team and interface with external client's project team.
• Managed project requirements, activities and schedules, owned budgets and assigned resources, provided risk management and mitigation for three projects.
• Lead project completion and project closure activities, documentation and all stakeholder and business partner communications of project status.
• Created and maintained business documentation, such as project plans, Use Cases, Application Business Process Flows, agendas, action items lists, QA plans and scripts.
• Promoted and implemented best practice solutions and facilitated knowledge sharing activities.

Confidential, LOS ANGELES, CA

SR. PROJECT MANAGER

• Served as Key Project Manager on the development of a B2C Ecommerce system using Magento, pinnaclecart, GoDaddy Quick cart and BigCommerce.
• Managed all stakeholder communications including a daily status calls with client.
• Developed product requirements, translated them into detailed roadmap, and served as a subject matter expert on financial and accounting issues related to the e-commerce product.
• Managed the triple constraints of the project and kept project on budget and on schedule.
• Assessed all available resources to determine a realistic delivery time for project fulfillment. Negotiated intensively with internal and external stakeholders and functional owners.
• Articulated clearly the product of the project to both marketing and merchandising resources.
• Managed sprints in order to meet the objectives of the project through Scrum-wise or Jira software.

Project Manager

Confidential

• Served as integral part of and managed the ideation team of 5 members. Assessed the viability of developing an internal CRM module vs. using an existing SaaS model.
• Managed all aspects of the project including risk management, aversion and testing.
• Initiated and scheduled projects, tasked team members, and managed project budget.
• Maintained alignment of the project with other business units and company’s roadmap. Ensured proper projects were prioritized.
• Developed a lessons learned repository for all project documentation.

Project Manager

Confidential

• Managed a group of eight offshore (India and Romania) resources and coordinated the execution phase of the project.
• Managed off-shore vendors, nurtured credibility, development schedule, and handled CMS testing.
• Developed clear and concise business requirement documents (BRD) in order to manage any possible misunderstandings.
• Served as the release manager on a series of sprints and achieved successful delivery of the Confidential .
• Created unified backlog for the projects that were related to Contact Management. This included email marketing systems and a full review of Salesforce.com.
• Developed workflows and comprehensive intake processes for projects and general business activity.