SUMMARY:

• 6+ years of Information Technology implementation and integration experience that includes successfully managing deployments of packaged based solutions and custom development solutions across international boundaries.
• Demonstrated Project Management experience by delivering, managing and executing projects leveraging both Waterfall (SDLC) and Agile methodologies and best practices.
• Ability to collaborate with the client and key IT and Business stakeholders to formulate IT roadmap and strategies and assisting with selecting key initiatives to meet the desired vision.
• Strong experience and background in facilitating requirements elicitation on complex projects and leading the documentation of current state, work flows, business processes and identifying and designing the future desired state.
• Demonstrated extensive knowledge of end - to-end implementation and transformation of IT applications and infrastructure.
• Proven experience of working with various vendors and internal teams to analyze the requirements, priorities iteration/release backlog based on the information/updates gathered. Experienced in working with offshore teams.
• Exceptional communication, interpersonal, client relationship, and people development skills.

TECHNICAL SKILLS:

Technologies:  Oracle ERP R12/11i, Oracle Database 11g/10g/9i, SQL, IBM ClearCase, IBM ClearQuest, UNIX

Management/Methodologies:  PMBOK, Project planning and implementation, SDLC, Agile, Rally, MS Office suite, MS Project, Visio, Minitab

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Led the overall planning, implementing, tracking, and testing of a large-scale application deployment on 80+ sites globally across Cummins.
• Managed client expectations including defining and establishing program deliverables and milestones, developing work plans, setting and controlling scope, Critical path planning and Risk management.
• Participated in daily Scrum Meetings, Iteration planning and backlog grooming, identifying, prioritizing and delivering user stories, and conducting demos and perspectives.
• Managed the capability analysis and architectural assessment of IT infrastructure to support growing business needs.
• Worked on building the definition and implementation of Change Management processes and methodology to monitor and control changes to production.
• Created testing strategy, reviewed test plans & testing methodologies and managed the overall System Integration Testing (SIT) and User Acceptance testing (UAT) for all inbound and outbound transactions.
• Implemented 7-Step Control plan to ensure proactive and reactive approaches are documented and followed for any issues. Served as single point of escalation for issue resolution.
• Led the performance improvement of key application modules by over 75% through the usage of Six Sigma Minitab tools.
• Implemented 9-box risk management tool to counter and mitigate risks throughout the project lifecycle.
• Worked with application vendor to implement a standard Release Management methodology for planning and implementing new production releases.

Confidential

IT Business Analyst/ Project Management Consultant

• Steered the BA practice to Design and implement complete business cycle of Oracle ERP Release 12 from overall design configuration, build, test and Go-Live of the solution to planning of future roll-outs.
• Collaborated with multiple stakeholders (IT, Quality Centre of Excellence and Business) to understand business requirements and translation of those requirements into IT deliverables.
• Led regular requirement gathering sessions with the client and key stakeholders on issues faced in the project and provided suggestions for improvements and upgrades.
• Oversaw development of custom tools, mapped legacy manufacturing process, and conducted interview sessions with technicians to develop target state process model.
• Developed requirement documents, user documentation, training manuals, QRG and conducted training for the implemented modules.
• Coordinated with Quality Team for standardizing business processes for SOX compliance and Change Management.
• Led the upgrades of database and application following end-to-end ITPM methodology and processes.
• Served as Onsite Coordinator and Single Point-of-Contact for client interactions and escalations.

Confidential

Senior Technical Associate

• Conducted requirements / design workshops with Business partners and IT stakeholders for consensus building.
• Led Architectural assessment of End-to-End IT systems and business processes to identify gaps and prepare mitigation plans.
• Led analysis on capacity planning for future 5-year growth expectations of the IT systems configured that allowed effective cost management for additional storage allocation.
• Improved database backup strategy, which saved in addition of $0.5 million annually on storage.
• Designed, managed and implemented cluster high availability solution, resulting in a production environment with 0% downtime annually.

Confidential 

Technical Associate

• Led the development, execution, and management of multiple project schedules and served as the single Point-of-contact for client escalations.
• Led the planning and scoping of entire project implementation plan for infrastructure upgrade projects.
• Provided “hands-on” project support at all stages of Release implementation including System Integration Testing (SIT) cycles, User-Acceptance testing (UAT), Business cutover, Performance Testing and Production Ramp-up and Stabilization planning activities leading up to Go-Live.
• Implemented reporting environment that delivered superior and periodic reports to management.