SUMMARY:

• IT Project Manager with extensive experience leading and managing projects and initiatives in all enterprise aspects of information technology, including infrastructure, application development (SDLC), operations, budgeting, business development, service delivery and IT governance. Exceptional communicator known for collaborating effectively with
• C - level executives and all level in the organization.
• Recognized as a results-oriented team leader with demonstrated ability to motivate and integrates teams while implementing systems and aligning technology with strategic business objectives. Very energetic and resourceful professional.
• My philosophy: Determination to deliver within the best collaborative teamwork environment
• Project Management, Program Management (PgMP) and Project Portfolio Management (PPM/PMO)
• Process Improvement methodologies, tools and techniques (Six Sigma and Lean Six Sigma)
• Business Process Analysis, Application Development and Integration including ERP
• Hand-on experience in Project Management of multiple, concurrent strategic IT projects
• Excellent communications skills, can engage with executive and all levels in the organization including vendors
• Excellent negotiation and team building skills
• Proven VP level IT domain responsibility and experience within large enterprise
• All-round IT experience includes hands-on management of Projects and PMO for IT operations, infrastructure, service delivery, data center, network & telecoms, strategy & planning, capital management
• Recognized as a results-oriented team leader with demonstrated ability to motivate teams to develop professionally while implementing systems and aligning technology to achieve strategic business objectives.
• Speak fluently Spanish (mother), Portuguese(Brazilian), and English.
• Member, Project Management Institute (PMI), and PMI Houston Chapter
• Certified Confidential, Scrum Fundamental Certify (SFC), Six Sigma, ITIL Foundations and Advanced Management accredited

PROFESSIONAL EXPERIENCE:

Confidential

Improvement Engineer

• Led project to improve a critical business process “Contract Routing/Agreement”. Design and implemented new application (SDLC), analyzed several IT platform for implementation of new application. Project proposed changes in the workflow and BCM culture reducing the turnaround time from 15 days to 3 days representing 80% improvement. Prepared and got approved the Business Requirement Document. Applied hybrid (Waterfall and Agile) approach for the execution of project. Integration with SAP. Reduce Cycle Time from 3 wks. to 3 days.
• Participate in the project to define and implement BCM Cloud Platform (Applications, data, costs, security and governance) provisioning/deprovisioning services storage, server, and a VDI pilot to migrate from traditional IT environment to a Hybrid model. Created a Virtual Data Center (VMware infrastructure) and included Data Center migration and consolidation. The VDI pilot project included VDI design (CPU, Memory, Disk IOPS, Network and load balancing), analyze vendors options and proposal, performing testing configuration and UAT. Also, I led project team in defining and planning BCM-OIT Operational Governance for Cloud Strategy. As result 19 policies for service provisioning and operational cloud governance were defined.
• Led improvement process team in the project to review the BCM Grant Spending application and process to be in compliance with Federal Law/Regulation. Mapped as-is process, identified stakeholders, process owner (BCM Finance and Texas Children Hospital Finance), data sources (Structured & Unstructured) and metrics (Spending Rate & Grant Use) to standardize it across the whole college and integrate with corporate ERP. Followed full cycle software development with waterfall since BRD was validated & certified by stakeholders. Performed as Business Process Analyst and followed Agile/Scrum approach.
• Led project Student Financial Aid to analyze and map current process for student applying for financial aid. Included data sources and integration with other systems (FAFSA, CAMS). Prepared the Business Requirements Document for the Project to be used in the selection of the new student information system. Full cycle software development with extensive system integration with internal and external systems.
• Led team in HR Centralization Project to improve HR processes (Hire/Rehire, Leave of Absence, Termination, Change of Status, Position Creation, On Boarding and Recruitment) in Human Resource business area by defining new workflows, standardization, communization, rules and responsibilities defining tasks. Established the orchestration and integration with backend system (ERP, and SAP SuccessFactor) and other business applications. Defined business rules for SuccessFactor with stakeholders acting as business analysis.
• Defined a Continuous Process Improvement (CPI) strategy to migrate services into new BCM-OIT Services Catalog by executing projects. Some projects and services completed: EPIC Account request, EPIC printer, F5 load balancing, virtual server requests, storage request, and website governance among others. As result 35 services have been migrated representing an average improvement of 57%.
• Led project for the revision and analysis of BCM Identity Management environment. Led as CPI Engineer in revision SAP-HR Authoritative Source, IAM/IDM Provisioning, Password Self Service and Security Administrative Module (SAM). Process workflows were standardized and metrics defined for further process improvements.
• Implemented standardized method to improve process focusing on people capabilities & competences beyond methodologies & tools that focus too much on details plus use of statistics. Projects completed: Research Monitor Pilot, Replicon Service, Enterprise Fax (eFax), A&C Vulnerability Scan, elock, BOX Deployment service, etc.

Confidential

Independent Consultant

• Achieved Confidential Certification.
• IT consulting in CRM systems, sales, services and business development in automotive sector.

IT DIRECTOR

• Responsible for all IT areas in the Andean Region. Implemented corporate guidelines, processes, applications and standard IT infrastructure in the region. Executed corporate projects (All IT Domains) to deploy initiatives in the region. Developed and maintained the enterprise IT vision and strategy plan for Confidential and related companies ( Confidential, Confidential, and Consortium Plan) aligned with Confidential .
• Led governance of PMO/PPM IT processes and practices in Executive Committee. Developed and executed IT cycle plans. Planned, tracked and monitored all aspect of multiple, simultaneous projects. Results: Executed Project Portfolio Management (PPM) processes, overseeing the governance of project execution and managing portfolio health including financial, schedule and quality reporting out frequent progress and risks to business. Manage a portfolio of 135 projects value at $8.3 Mil. annually.
• Designed and deployed Six Sigma quality corporate initiative to the Andean region. Executed Six Sigma GB and BB projects and mentors others. Defined a PMO/PPM to plan, direct, coordinate and manage deployment strategy, team members, budget, organization, materials, requirements, metrics and goals. Results: Delivered 152 projects in three (2001-2004) years. Trained up to 70% of salaried personnel as Green Belts. Certified 22 Black Belts, and produced savings of $6.7 million.
• Led the Project to integrate Confidential and Confidential (FMC) processes and systems with Confidential. Migrate Confidential CRM system and SAP ERP modules to Ford proprietary applications.. Led development of project plan and its execution Results: Communization, standardization and simplification of processes and systems. G enerated savings estimated at $1.25 million per year.
• Key contributor on cross functional management team to guide company growth in Andean region. Provided information technology expertise to business line directors and country manager to critical strategies. Analyzed and implemented new Colombia Buy and Sell Office including deployment of a new WAN/LAN, IP telephony and printing facilities and services. Results: Produced savings of $765K and supported sales growth of 7.3% after only the first year.