Project Manager / Scrum Master Resume

SUMMARY:

Motivated project manager with more than 5 years in project management and 3 years in the IT Healthcare industry. Offers an in - depth understanding of project life cycles and project development methodologies.

TECHNICAL SKILLS:

Motivational techniques
Innovative program development
Certified Teach English as a Foreign Language teacher
Requirements gathering
Risk mitigation and management
JavaScript
Change management
Bilingual - Hmong and English. Intermediate Korean.

EXPERTISE AREA:

In-depth knowledge of Agile and Waterfall methodology
Employee Community Council Social Media Communication Chair
Scrum Master Certified
Rally, Visio, Outlook, SharePoint, MS Office proficient
Project planning and development
Business process improvement

PROFESSIONAL EXPERIENCE:

Project Manager / Scrum Master

Confidential

Responsibilities:

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
Coordinate design meetings and decisions across 6 internal departments and teams.
Review sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Assess vendor products and maintained positive vendor relations.
Collaborate with the Trizetto 3rd party department to direct and lead development team from project initiation through delivery of final product.
Spearheaded Agile methodology when the company transitioned, resulting in 10% of savings per projects.
Direct all phases of Analysis and Development projects, from initiation to execution.
Develop 50 executive presentations and reports to facilitate project evaluation and process improvement.
Implement a set of comprehensive tracking processes to monitor scrum team performance.
Monitor timelines and flagged potential issues to be addressed.
Lead the development team that created improvements for current systems in BH-Facets.
Lead bi-weekly Scrum planning meetings to develop team strategies and define project goals.

Clinical Project Coordinator

Confidential

Responsibilities:

Assisted project managers with planning, budgeting, vendor selection and quality assurance efforts.
Recommended process and systems improvements such as creating training manual and improvement of key stakeholder communication.
Coordinated design meetings and decisions across 20 internal departments and teams.
Assisted project managers to draft 2 deliverables each month such as enhancement on existing tools and software.
Established criteria for each milestone within the product roadmap as a means to measure developmental progress.
Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.

Project Coordinator

Confidential

Responsibilities:

Directed planning, budgeting, vendor selection and quality assurance efforts.
Defined clear targets and objectives and communicated them to assigned project manager.
Coordinated design meetings and decisions across 4 internal departments and teams.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Developed 3 executive presentations and reports to facilitate project evaluation and process improvement.
Created standard operating procedures.
Adjusted program mechanics to account for changing conditions.

Program/Project Manager/English teacher

Confidential

Responsibilities:

Partnered with the marketing team to translate program features into customer value propositions to be used in consumer messaging.
Led communication with stakeholders regarding product goals and progress made.
Collaborated with the sales, marketing and support teams to launch programs on time and within budget.
Implemented a set of comprehensive tracking processes to monitor the Recruitment Project performance.
Directed all phases of business projects, from initiation to close.
Developed 20 executive presentations and reports to facilitate project evaluation and process improvement.
Consistently received positive teacher evaluations from students.
Increased annual enrollment by 15% in Summer and Winter English Camp programs by offering new and innovative programming.
Wrote and designed English as a foreign language education examinations.

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