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Principal Software Engineer/ Project Management Resume

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Framingham, MA

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SUMMARY:

IT/Project Management professional with over 15 years of experience in leading onsite and offshore teams, and collaborating with external vendors in project design, development, and support. Exceptional communicator, able to leverage technical knowledge, combined with leadership skills, to effectively interact with customers, engineers, developers, business analysts, business users, and all levels of management. Demonstrated ability to successfully manage projects from planning through execution, and complete assignments under pressure in fast - paced, time-sensitive environments.

EXPERTISE AREA:

  • Requirements Analysis
  • Software Development Lifecycle
  • Project Coordination
  • Quality Assurance
  • Off-shore Project Management
  • Process Improvement
  • Release Management
  • Change Management
  • AS/400, OS/400, RPG400
  • SQL
  • StarTeam
  • Microsoft Office Suite
  • ServiceNow
  • Remedy

PROFESSIONAL EXPERIENCE:

Confidential, Framingham, MA

Principal Software Engineer/ Project Management

Responsibilities:

  • Technical lead within the Core Merchandising team. Projects consisting of 1 - 4 project team members, supporting three primary Business Managers.
  • Gathered requirements, led design and development phases, coordinated testing efforts and deployment of projects as they pertained to retail merchandising AS/400 applications.
  • Projects impacted internal and external customers globally and resulted in requirements consistently delivered on-time, on-budget, with minimal design defects to QA.
  • Indirectly managed global teams of onshore/offshore developers and engineers of up to 6 individuals. Guided, mentored, and evaluated project team performance within project guidelines.
  • Evaluated team performance and provided feedback to management on challenges and successes of each managed release.
  • Member of the 6-digit SKU global expansion effort, impacting Confidential retail stores internationally and it’s major vendors. Responsible for ensuring all vendor-owned systems in the merchandising space were 9-digit compliant. Served as IT to vendor liason, guided the project team with Confidential standards on the change and release management process, validated test results, and performed numerous deployments .
  • Annually supported major year-end projects: Fiscal Year-End, Back to School, and Black Friday. Provided application support resulting in continuous and uninterrupted system up-time during peak retail/revenue times. Coordinated efforts between support staff, customer service, business partners, operations, change management, store operations, and outside vendors.
  • Directed retail merchandising team in ServiceNow issues, including CMDB issues and updates, organizing CI’s, maintenance windows, approval groups, Change Requests and associate training. Completed technical assessments, reviewed all changes for application impact, coordinated and completed iSeries implementations. Represented team high priority incidents and Change Requests at Advisory Board meetings.

Confidential, Nashua, NH

Partner/Owner

Responsibilities:
  • Provided technical consulting services in a variety of business environments including: manufacturing, financial services, logistics, retail, and hospitals.
  • Developed IT applications for a wide range of business processes including: cost estimating and quoting, order entry, invoicing, material requirements planning, purchasing, inventory management, production scheduling and control, shipping and receiving, inventory valuation, and barcoding identification.
  • Completed four-year project for Fidelity Investments creating compliance framework which was implemented as a compliance standard nationally for all Fidelity online traders.
  • Completed a one-year engagement at Lista International. Identified, developed, and implemented customizations to the client’s business software to improve its alignment with company business processes. Documented data center operations procedures to support the timely and orderly execution of back-ups, patches, and licensing for AS/400. At client’s request, served as interim IT Manager for 8 months while a search for a permanent IT Manager was conducted. Trained the individual hired as the permanent Manager.

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