SUMMARY:

• Information Technology professional with over 20 years of experience in all areas of the system development life cycle process.
• Experience includes technical manager, project management, analysis, facilitation, design/development, testing, implementation and support using a variety of methodologies and automated test tools. Possess excellent verbal and written communication skills.

TECHNICAL EXPERTISE:

Languages: SQL, XML, COBOL2, CICS Command Level, Easytrieve Plus, Slave, Louis and Better, SAS and STATA

Operating Systems: Web, Windows, OS/MVS, TSO - ISPF, UNIX, X-Terminal, Panvalet, Putty and Hummingbird

Database: Access, IDMS, DB2 and IMS

Tools: File-Aid, Expediter, IBM Utilities, DMLO, IDD, OLQ, QMF/SQL and DCF/Script

Other: Internet, MS Project, Express Methodology, Word, Excel, Acrobat, Visio, Test Data Generator, WinCVS, WinZip, Netscape Navigator, Internet Explorer, Resource Connector, KSH Script, FTP, SCP, Xedit, Vi, CVS, OS/JCL, SYSD, DPMH, SYSM, CA7A, Xerox laser printer, Lotus Notes, Middleware JMS/JAI applications, SOAP, Enterprise Message Bus, ORBIX, Vicuna and MQ Series

PROFESSIONAL EXPERIENCE:

St. Louis, MO

Consultant - Project Manager

• Facilitated communication with clients to ensure their product needs were met.
• Audited project team’s deliverables and verified adherence to the Express One methodology (follows the RUP methodology).
• Ensured project team’s adherence to SOX and other compliance regulations.
• Mentored and monitored incoming project managers, which included providing assessments to AT&T leadership.
• Managed medium to high complexity information technology projects utilizing Express One process (follows the RUP methodology). Responsibilities included the entire Software Development Life Cycle (SDLC).
• Managed virtual IT project teams from Amdocs, Callidus and other AT&T organizations located throughout United States.
• Responsible for funding, budgets, resource allocation, project planning, negotiations, risk mediation, and defects management.
• Communicated status, issues, and metrics to stakeholders, in addition to handling all escalations.

Fenton, MO

Consultant - Project Manager

• Implemented 16 projects to production and other enhancements.
• Met with Clients to define requirements.
• Provided creative suggestions on design.
• Researched production problems and oversaw the resolution.
• Documented procedures which were successfully used by others.
• Mentored Project Managers, non IT writers, and Helpdesk personnel.
• Provided requested reports to the client using various reporting tools.
• Developed projects timelines.
• Reviewed and resolved non IT writers and designers work before sending it on to the technology team.
• Responsible for all helpdesk email’s being answered correctly.

St. Louis, MO

Consultant - Project Manager 

• Managed cross functional virtual project teams and vendor in various time zones using the Express One methodology (follows the RUP methodology).
• Led project teams meetings to review project plan milestones, work effort status, and issues.
• Oversaw the project team’s creation of deliverables and verified adherence to the Express One methodology.
• Cultivated internal and external department relationships ensuring collaboration in meeting accelerated timelines.
• Developed and managed various projects timelines.
• Worked closely with Release manager in determining what will go in the release.
• Approved the Release contents.

Consultant - Project Manager

• Managed cross functional virtual project teams in various time zones using the Express methodology (follows the RUP methodology).
• Led project teams meetings to review project plan milestones, work effort status, and issues.
• Oversaw the project team’s creation of deliverables and verified adherence to the Express methodology.
• Cultivated internal and external department relationships ensuring collaboration in meeting accelerated timelines.
• Developed and managed various projects timelines and estimates.

Consultant - Business Analyst

• Subject Matter Expert of Credit Scoring and Management projects.
• Created the functional requirement documents which employed use cases, context diagrams, gap analysis, process flow diagrams, sequence diagram, data mapping and network communication interfaces used by developers.
• Used the Express methodology for the life of the project (follows the RUP methodology).
• Managed client expectations regarding this project
• Negotiated with various interested parties to derive the best possible resolution within given constraints.
• Produced and managed Issue/Change log with outside vendor.
• Led meetings to resolve items on Issue/Change log with all interested parties.
• Facilitated meetings with outside vendor to ensure the clients’ needs were met, in addition to SBC's architectural requirements.
• Analyzed vendor's business requirements and system requirements and approved once they were in compliance.
• Utilized Requirements Traceability Matrix to account for all business requirements being accomplished.
• Reviewed and approved legacy systems' technical requirements for each region and business type.
• Provided feedback to testing team regarding the test plans.
• Represented Credit and Collection Management Business Integration Services in completing system impacts and estimates within the client requested impact assessments.
• Populated timelines for the technical requirements and high-level design deliverables.

Clayton, MO

Consultant - Business Analyst

• Managed the conversion of operational production programs to another Unix box.
• Designed the validation report which reduced business user’s validation time from an hour to 5 minutes.
• Modified inefficient processes, which increased run time by more than 50%.
• Created all encompassing test cases and a reusable test bed for LLRR Plus Data Warehouse scrubbing rules which uncovered programming errors and miscommunication between business user and programmer.
• Developed documentation of complex scrubbing rules to be used throughout the company when loading data into the Data Warehouse.
• Spearheaded peer reviews and implementation of standards.
• Researched and resolved production problems.
• Analyzed and implemented production enhancements.
• Oversaw the running of operational production programs.
• Produced the run documentation for all the production operational programs.
• Data team’s representative on the Charter Consolidation project.
• Provided Visio documents diagramming at a high level the Mortgage Markets Research Group and several detail levels of Data Teams processes.

O'Fallon, MO

Consultant - Business Analyst

• Wrote requirement documents for requested enhancement for the Global Clearing Management System (GCMS) 4.2 release.
• Created a high volume of test cases that impacted business rules and raised flags on contradictions to provide solid testing criteria on GCMS 3.1b release.
• Oversaw the rate conversion testing which contributed to smooth installation of GCMS 3.1b release.
• Developed documentation of complex business rules to be used in department documents.
• Analyzed and verified SQL and business rules matched for European migration into GCMS.
• Engineered reports and queries in Access to assist in European migration into GCMS.
• Uploaded Access tables to mainframe, providing needed files to another department for European migration into GCMS.

St. Louis, MO

Consultant - Business Analyst

• Business Systems Analyst for two programs necessary for Mutual Funds Networking Level 4 Systems project.

St. Louis, MO

Consultant - Business Analyst

• Customized and installed Shaw’s LPS 4.3, 6.0 and GG vendor upgrades to the Auto Leasing system

St. Louis, MO

Consultant - Business Analyst

• Created and modified programs, researched and coordinated problem resolutions in the conversion from Boatmans Bank to NationsBank.

St. Louis, MO

Consultant - Business Analyst

• Researched and implemented the changes necessary to handle the year 2000 and database upgrades for the commission systems, and the systems affected by the changes as well as the systems feeding the jobs to be changed.

St. Louis, MO

Consultant - Business Analyst

• Performed regression testing and problem analysis in the bi-annual release of the Interbank Network for Electronic Transfers. Analyzed and designed high-level contingency document for the Master File System.

St. Louis, MO

Consultant - Programmer/Analyst

Responsibilities:

• Developed conversion and scrubber programs to convert the IDMS database from an IBM to a HP environment.