ImplEmentation Specialist Resume , creve coeur, MO - Hire IT People

TECHNICAL SKILLS:

Project Management & Coordination, Process Analysis, Workflow Optimization, Requirements Gathering, Application & Infrastructure Project Implementation, Full Lifecycle Application Development, Agile Methodologies, PMBOK Standards, Project Documentation - Charters, Use Cases, Business Need, Scope Creation, Testing Scripts, & Lessons Learned
Microsoft SQL, SharePoint 2007 and 2010, Microsoft Server & Datacenter, Rights and Policy Management, Microsoft Office Suite, Asana, JIRA, Web Development (HTML, CSS, PHP, JavaScript, AJAX & MySQL), Adobe Creative Suite, Cerner
Strategic Planning, Budgeting, Personal Management, Onboarding, and Performance Evaluation and Improvement, Mentoring and Professional Development

PROFESSIONAL EXPERIENCE:

ImplEmentation Specialist

Confidential, creve coeur, MO

Responsibilities:

Simultaneously manage multiple custom implementations of proprietary software for a technically diverse client base
Work with stakeholders to identify and document project requirements
Evaluate current processes to identify data deficiencies and optimization opportunities
Create individualized project plans based on client resources and schedules
Technical liaison between sales, clients, and development teams
Analyze and implement catered solutions for technically complex problems
Manage communication, facilitate meetings, and maintain project artifacts with external partners and clients

IT operations lead/Project Manger

Confidential, St. Louis, MO

Responsibilities:

Worked with various departments and vendors in the design and deployment of strategic and operational projects including:
Implementation of an e-mail encryption solution
Upgrade of the hospital's ERP and supporting backend database (MSSQL)
Design and rollout of a document audit and retention system
Rework of backup and disaster recovery system and processes
Refresh of the organization’s web-presence
Complete upgrade of the hospital-wide phone system
Directed the ongoing hospital-wide technology operations
Developed long-term IT strategies, hardware refresh cycles, licensing, upgrade schedules, and budgets
Developed and maintained an operational budget adhering to strategic roadmaps
Gathered requirements from clinicians and patient care staff to develop project plans, test scripts and schedules to manage enhancements and updates to the electronic medical record system
Completed the Request for Proposal, evaluation, and selection phases for an infrastructure expansion project including; wireless & physical networks, VOIP phone migration, nurse call expansion, and AV meeting spaces
Worked with executive staff to develop reports and scorecards detailing threats, systems health, licensing compliance, and user network activity
Built and supported the clinical reporting system which provided the Missouri Hospital Association details on patient census, diagnostic trends, accounting and demographics

Divisional administrator

Confidential, St. Louis, MO

Responsibilities:

Managed over 18 direct reports in a variety of positions including administration, clerical, logistics and customer service
Worked closely with lab managers, business office personnel, and accounting to establish and maintain departmental budgets and make purchasing decisions
Worked with the staff to develop career goals and performance improvement plans as required
Aided in the creation and managed the consult service which serviced over 8000 patient cases annually
Routinely evaluated and made adjustments to existing processes to increase performance, provide better accuracy, and improve efficiently

Programmer analyst II/Project manager

Confidential, St. Louis, MO

Responsibilities:

Managed multiple web-based application development projects simultaneously by employing short-sprint agile techniques using PMBOK based mythologies
Oversaw the full life-cycle development of applications from design to deployment to meet business, clinical and research needs, including:
Multiple lab request, inventory, and management applications
Purchasing approval system with university billing interface
Medical student training and evaluation tools
Time and attendance tracking with a PTO approval module
Created applications supporting the clinical workflow by automating tissue and slide request systems, clinical record queries, and external research portals
Developed multiple dynamic web sites which included robust content management systems enabling users to directly manage site content
Developed strategies for search engine optimization and utilized best practices to deliver technically efficient web-based applications