SUMMARY:

• Master degree in Business Administration.
• Managed small to mid - size projects.
• 2 years of experience in Health care and insurance
• Detail oriented and able to work independently and as part of a broader project team.
• Able to function efficiently in a fast-paced business environment.
• Strong relationship building and interpersonal skills.
• Expertise in Microsoft Office Suite - specifically Word, Excel, PowerPoint, Visio, MS Project, Access and SharePoint
• Strong organizational skills with ability to multi-task and work under tight timelines.
• Strong reasoning and prioritization skills
• Working experience with SAP

TECHNICAL SKILLS:

Business Modeling Tools: Microsoft Visio 2000, Rational Rose, UML

Defect Tracking Tool: Test Director 7.2

Project Management Tools: Microsoft Project

Automation Tools: Win Runner, QTP

Platforms: Windows NT, 95, 98, 2000,XP, Vista, Windows 2007, 2008, 2010

Microsoft Tools: MS Office, MS Word, MS Excel, MS PowerPoint, MS Access, MS Visio, MS Project, SharePoint 2016

Web Tech/ServersKnowledge of: HTML, XML,PHP Java

Scripting Languages: Java Script, VBScript, SQL

OOA/D Methodologies: Rational Unified Process (RUP), Software

Development: Life Cycle (SDLC), Waterfall, Agile

PROFESSIONAL EXPERIENCE:

Confidential

PMO Data Analyst / Jr. Project Manager

Project Responsibilities:

• Assisting senior program manager in managing day today project activities around infrastructure and application support
• Worked on compiling data provided by incident management, data analysis and reporting
• Working with Application and Infrastructure team to report service tickets, severity classification, SLA misses
• Preparing reports on SLA, aging on weekly and monthly basis, trend analysis and improvement plans
• Managing Monthly financial reports, Revenue and Expense Monitoring, Client invoice /billing preparation, internal invoice report generation and project billing sheet.
• Assisting in contract management spanning across creation and renewal
• Maintaining a program risk register to assure risks are being cataloged and remediated in a timely manner.
• Responsible for sending all Incident notifications as per agreed process.
• Managing Resource Utilization: Ensure close to 100% resource utilization for all resources in infrastructure and application projects. Coordinate with various stakeholders for timely Allocations/de-allocation of resources.
• Ensuring organizational level compliance for infrastructure and application projects
• Coordinating work with the onsite and offshore support teams,
• Contributing to ongoing process & operational improvements
• Organizing and providing audit-related documentation
• Responsible for entering the Project related data in SAP System.
• Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio, MS projects and SharePoint,).

PMO Data Analyst / Jr. Project Manager

Project Responsibilities:

• Managing Resource Utilization: Ensure close to 100% resource utilization for all resources in projects under the account. Coordinate with various stakeholders for timely Allocations/de-allocation of resources.
• Responsible for Resource Planning, Estimation and Resource Management
• Defining metrics for billing loss.
• Worked on compiling data, analyzing data and reporting
• Tracking and reporting on position performance, providing a real-time, comprehensive, and prioritized view across Microsoft ERS
• Managing Monthly financial reporting and billing: Client invoice preparation, internal invoice report generation and project billing sheet.
• Assisting in contract management spanning across creation and renewal
• Preparing monthly and weekly presentations for leadership team.
• Managing Project Creation, Extension and Closure
• Working with the onsite and offshore Support teams.
• Planning and Organize employee Skill training and other team building exercises.
• Ensuring the project was in compliance with the organizational policies.
• Working with the onsite and offshore Support teams, co-coordinating various program related tasks
• Creating Minute of the Meeting and Action trackers.
• Responsible for entering the Project related data in SAP System.
• Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio, MS project and SharePoint,).

Senior Data processor/ Analyst

Project Responsibilities:

• Project initiation, Revenue Forecasting and Budgeting, Resource Management, Revenue Recognition & Client Invoicing.
• Project Creation/Extension/Closure:
• Resource Allocation/Management, Billing/Invoicing
• Project Closure: Provide PMO sign off in project closure checklist after ensuring zero gaps between billing
• Resource Utilization: Ensure close to 100% resource utilization for all resources in projects under the account. Coordinate with various stakeholders for timely de-allocation in case of release.
• SLA Management in Allocations/De-allocations: Ensuring various stakeholders’ pass on the Onboarding Off-boarding workflow within the SLA’s defined by publishing dashboards periodically.
• Responsible for entering the Project related data in SAP System.
• Recorded management, Handling Support teams, co-coordinating various program related tasks
• Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio and SharePoint, MS project,) and automation of records.

HR Data Analyst

Responsibilities:

• Responsible for designing, generating, analyzing and distributing monthly/quarterly HR data metrics/scorecard to leadership
• Responsible for preparing the capacity utilization report (time & attendance system), assuring compliance with local guidelines.
• Responsible for providing day-to-day HR Operations support to senior management & employees.
• Responsible for all HR Data Management (employee data changes), ensuring data integrity in HR Data Systems. Ensured Delegation of Authority is accomplishing when needed.
• Acted as a single point-of-contact for all HR reporting requests from internal and external customers.
• Maintained accurate HR related reporting and matrix like, organization chart, recruiting metrics, turnover rate, etc.
• Maintained all human resource databases and periodically tests them for accuracy, consistency and efficiency.
• Supported day-today reporting needs including training, demonstration and ad hoc reporting
• Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio and SharePoint, MS project,).

HR Manager

Responsibilities:

• Managing pre-employment processes to include background checks, testing and offer process
• Conducting and coordinate training sessions, activities and also soft skill trainings.
• Responsible for processing bi-weekly and monthly payrolls.
• Knowledge of ADP and managed payroll for the entire staff.
• Designing and developing necessary automations like Applicant Tracking System
• Capturing, reporting and educating others on the company’s plans and actions.
• Leading the development and design of internal recruitment and talent mobility initiatives.
• Including both temporary and consultant resources.
• Preparing written and verbal candidate presentation documents
• Carrying out exit processes and address employee grievances
• Formulating policies as per company standards in liaison with employee necessities.