It Deployment Quality Manager Resume
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Washington D, C
SUMMARY:
- Technically strong and dedicated IT Project Manager with over 15+ years of experience in project management.
- Over 15+ years of experience in implementing Agile, PMBOK, ITIL and CMMI quality models.
- Over 8+ years of managing the federal and state government projects.
- Helped Credit Confidential, IT Private Banking division achieve CMMI ML3 rating.
- Helped HUD - HECM federal project achieve CMMI-SVC ML3 rating.
- Significantly contributed in the design of web-based applications for federal (HUD and USDA) projects for the migration of legacy systems. ( Home Equity Conversion Mortgage, and Plant Variety Protection)
- Coordinated application design using XML and ASP.Net platforms.
- Created ‘Quality goals and objectives’ and tracked the progress periodically and reported on the status to the Executive Management.
- Participated as appraisal team member in several CMMI ML2, and ML3 appraisals.
- Developed risk management procedure and implemented successfully by identifying the project risks/issues and tracking them to closure.
- Good experience in managing a team and accountable for deliverables on time and within budget.
- Participated in developing training materials and providing training and orientation to project team.
- Excellent interpersonal relational and communication skills.
PROFESSIONAL EXPERIENCE:
Confidential
IT Deployment Quality Manager
Responsibilities:
- Manage deployment management activities for Multi-family
- Develop and maintain process documents related to department-wide deployment activities.
- Coordinate with software project managers, and development team in gathering the deployment related artifacts and data and ensure process compliance
- Represent ECCB (Enterprise Change Control Board) and explain the planned deployment and get their approval.
- Coordinate with support groups like, DBA, Operation control, deployment support groups to ensure successful deployment.
- Coordinate environment builds between all platform teams to ensure timely delivery
- Provide monthly metrics related to deployments, planned deployment status to senior management
- Create and maintain deployment tickets in Remedy and work orders to complete the deployment
- Provide daily updates to management and ensure escalation of issues impacting deployment
- Coordinate Infrastructure technology planning and maintenance.
- Work with senior management team to review present solutions and methods and develop the formulation of new and revised solutions, while determining appropriate changes to effect improvements.
Confidential,Washington,D.C
IT Project Manager
Responsibilities:- Successful managed web-based projects for federal clients HUD and USDA using SQL Server, Java and ASP.Net platform.
- Coordinate and develop project scope statement, WBS, Project Management Plan, Requirements Management plan, Test plan, and other project documents.
- Develop and deliver Business Requirement Document, System Requirement Document, Data Requirement Document, and Design Specification Document in the Phase I of the project.
- Coordinate the user story prioritization session, and prioritize all the user stories with the classification of must have, should have, could have, and won’t have.
- Create, monitor and control project schedule using MS Project and ensure completion of tasks on time
- Manage the project with agile methodology using Scrum principles.
- Develop project schedule with MS Project and manage the project tasks, and monitor the progress.
- Identify project risks, document the mitigation and contingency plan and track them to closure.
- Developed and managed metrics reports on defects (Defects by severity and priority, Defects per build, Defects turnaround time, outstanding defects by period etc.)
- Conduct client status meeting, generate and send weekly client status report
- Create and document the processes, based on organization processes, client requirements, and CMMI- model.
- Coordinate application design using XML and ASP.Net platform
- Coordinate the development of test plan and test cases and ensure all requirements are tested and validated. Review and submit the formal test results for user sign-off.
- Coordinate with the independent audit team to ensure process compliance based on CMMI ML3.
Confidential,Madison Avenue,New York
IT Project Manager
Responsibilities:- IT Private Banking, Americas region developed multiple projects to computerize all their internal applications. My job involved,
- Managing multiple wealth management projects like Pricing, portfolio risk analysis, etc.
- Implementation of CMMI processes and help achieve CMMI levels and quality goals.
- Managing the project schedule using MS Project and ensured completion of tasks on time.
- Gather metrics on production issues and incident tickets and reported to senior management.
- Managing the release tracking and production support activities.
- Work with Project stakeholders and Business Users to ensure all deployment artifacts are recorded prior to implementation.
- Managed the resolution of production issues and incident tickets on time.
- Developed risk management procedure and implemented successfully by identifying the project risks and tracking them to closure. Implemented risk mitigation and risk contingency planning.
- Maintained issue log with documented corrective actions and ensured resolution on timely manner.
- Participated in the SCAMPI C, SCAMPI B and SCAMPI A appraisals with the SEI Lead appraiser.
- Participated in the management review of projects along with the functional management representatives.
Confidential
Quality Manager
Responsibilities:
- Formed ‘HealthMatch Process Action Team’ (HMPAT) with project managers and key project members to develop and implement process improvement activities and conducted regular meetings.
- Developed key project deliverable documents and authored at least 10 documents that got the DHS management approval out of identified 20 deliverable documents.
- Develop ‘Quality Implementation Plan’ and audit schedule and conduct regular internal audits of all project areas using Quality checklists.
- Helped the project team to close any audit deviations.
- Managed a defect triage team in analyzing the test defects and allocating it to development team.
- Coordinated HIPAA compliance audit of HealthMatch application with external auditors
- Developed the required ISO procedures suitable for agile methodology and Rational Unified Process and successfully coordinated quarterly independent audits with ISO certified external auditor.
- Facilitated process improvement activities using Six Sigma and conducted analysis using DMAIC method for improving quality.
- Project was managed using scrum principles and the project phase was split into 20 different sprints with each sprint spanning 30 days.
- All the project team members had a standup meeting everyday morning with each explaining the status in terms of the tasks completed yesterday, the tasks planned to be completed today, and any issues or road block on the way of completing the daily tasks.
- Developed processes and procedures required to implement CMMI v1.2.
- Developed risk management procedure and helped cross-functional managers to identify the project risks, and managed it periodically.
- Established quality objectives and goals for the various project areas, and tracked and helped project team to achieve the goals.
- Developed metric reports in support of achieving quality objectives of the project and reported to senior management periodically.
Confidential,California
Group QA Lead
Responsibilities:- KLA-Tencor organization was divided into four groups and I headed Group-4 and my job involved,
- Developing processes and procedures needed for making the group CMMI level-2 and level-3.
- Train the project team members on the approved CMMI procedures
- Conduct work product audits and software engineering activity reviews and identify any deviations.
- Record, report and track the deviations to closure.
- Created annual Software Process Improvement Plan and implemented.
- Developed procedures, templates, and checklists for CMMI ML3 requirements for all the SDLC phases.
- Performed audits and software activity reviews of engineering practices.
- Represented as a SEPG member in the CMM level-2 and level-3 assessment.
- Successfully led the SQA/SPI activities of 150 member software team
- Prepared training materials and trained the software team on new Level-3 process and procedures.
- Implemented Metrics tool and collected measurements from 30 different software projects and submitted periodical analysis to senior management.
- Acted as a ‘CMM process consultant’ to Group-4 SEPG for a continuous process improvement effort.
- Created and maintained a SEPG website to communicate process improvement culture.
