Project Manager Consultant Resume

SUMMARY:

Established project manager with 20+ years of proven experience driving large - scale, high-profile technical projects and programs. Leverages expertise in overseeing the end-to-end project lifecycle, with a strong focus on process improvement and integrating new systems across client platforms. Brings added value in integrating technology and business solutions, including maximizing enterprise account relationships through best-in-class service and support.
15+ years Automotive Industry experience in PMO.
15+ years Telephony Infrastructure experience including wireless
Ethernet, WAN/LAN of, Cienna, Cisco Avaya and Nortel VoIP and Legacy implementations
Confidential &T Databases (ASE, Mobility, Other Wireless, GRETA, WFA, TIRKS, Rome, Canopi, PED, FFLOW,CLLI Mgmt System)
Proven proficiency with quickly learning applicable software/technology required for positions.
Excellent communication skills written and presentation.
Proven proficiency with Outlook, Instant Messaging, Microsoft Project, Excel, PowerPoint and Word.
Proven proficiency with SharePoint, Aldea, PC Globes, ETTCS & Non-Wireless Database, ROME, Business Object, ECRM, TIRKS, NEMA, CEPTS, CPCT.
Excellent Leadership skills with making tough decisions while leading & directing junior PMs. Exceptional problem-solving and analytical skills.
Detailed oriented in written reports; such as risk reports, lessons learned and knowledge transfers.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager Consultant

Responsibilities:

Effectively presented Runbook Automation (RBA) project scope and requirements for enablement to account team leads.
Lead and navigated the assigned resources within ESL, SM9 and HPSA to properly configure accounts for automation tools.
Demonstrated proficiency with HP standard tools including Lync/Skype, MS Project, MS Office applications and databases.
Exercised technical knowledge/background to effectively lead project team to completion Confidential an accelerated rate.
Presented Powerpoint presentation to HPE leveraged customer base, provided technical details of Runbook Automation to stakeholders, directed, lead and deployed automated tools to Confidential Enterprise leveraged customer base.
Mentored and guided OffShore service delivery executives with tools deployment. Led Powerpoint presentation to guide and direct system admins with administrative database updates to properly deploy RBA tool.

Confidential

Senior Technical Project Manager

Responsibilities:

Mentored junior project managers to develop and create required metrics and design for multiple projects simultaneously.
Effectively managed escalations touching on all areas of the project lifecycle, including sales, design, planning, engineering, software development, policies and procedures, and multiple internal organizations.
Created detailed work plans, schedules, estimates, resource plans, and status reports, and facilitated project and program meetings with oversight for tracking and analysis.
Routinely met with internal vendors and external stakeholders to champion projects across the entire organization, and assemble teams that would deliver best-in-class results.

Confidential

Program Manager

Responsibilities:

Introduced waterfall techniques to customers and leadership through weekly status reports and meetings, creating dashboards for milestones and reporting on progression to completion.
Successfully implemented a change control board to update required changes to design and process for engineering staff and project manager to add to project plans.
Created a dashboard to the PMO leadership team during weekly leadership status calls on ETTC progress and risk.
Streamlined the change control process by developing an Excel tracking log for requests, reviews, approvals, and implementations to the database.
Tested database design for ETTCS & ASE database for PMO, consisting of as many as 60+ Technical Project Managers.
Trained 60+ Project Managers to operate and maintain the database system for ETTCS & ASE, including data entry, report generation, queries, and data archive.

Confidential

P roject Manager

Responsibilities:

Created and managed MS Project Plan and project status report weekly using SharePoint to share and save all documentation, and track all project components.
Effectively managed all aspects of the project from engineering and PM perspectives for multiple Enterprise VoIP sites ranging from 100 to 1,000+ associates.
Led site risk team members, including project coordinators, voice and field engineers, technicians, Subject Matter Experts (SME) and change control coordinators.
Managed circuit order and delivery, controlled cost management, resource assignment, variance analysis, change management, and transformed complex technical projects.

Confidential

Program Manager

Responsibilities:

Assisted senior leadership of the Confidential &T PMO team with project planning, timeline assessments, and updates, documenting and communicating status weekly.
Supported the successful implementation for General Motors / GMAC domestic and international telecommunications projects for integration management.
Coordinated resources assigned to the project leading and effectively managing the plan, schedule, and completed milestones.

Confidential

Business Analyst Consultant

Responsibilities:

Leveraged strong decision-making to determine proper case management for global telecommunications contracts.
Reviewed telecommunications contracts and bills to convert North America, South America, Asia, and Europe regions form current service to VoIP onto Cisco platform.

Confidential

Operations Project Manager

Responsibilities:

Created budgets for voice projects, directly inputting into the Solomon software application and participating in weekly project status meetings.
Submitted and tracked requests for equipment procurement from various vendors, including Nortel, Graybar, and Westcom.