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Senior Scrum Master/ Agile Delivery Manager Resume

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SUMMARY:

  • Bachelors in Electronics & Telecommunication engineering with around 15+ years of experience in information technology industry focusing on projects and products development, implementation and support primarily for financial clients using various methodologies like waterfall, iterative and agile.
  • Currently working as a Senior Scrum Master handling six teams (54 members) spread across multiple onsite, offshore and near shore locations. There are five development teams focused on product development in wealth management space in scaled agile framework (SAFe) and one support team in iterative mode.
  • Worked in various roles like developer, technical lead, project manager, program manager, PMO, scrum master and senior scrum master in my career so far.
  • Instrumental in implementing best practices and industry standards in my teams like pair programming, collective code ownership, test driven development (TDD), emergent design & metaphor, follow - the-sun approach, community of practice (CoP), joint application development (JAD), Data on Demand (DoD), collaborative working mode between operations and development, knowledge sharing and light weight analysis documents to help enterprise system testing (EST) and user acceptance testing (UAT), production readiness documents like FAQs, frequently used scripts, run books for batch jobs, application flow and dependency matrix to minimize production issues occurrence, proof of concept (PoC), technical spikes/technical debt for new technologies, optimization of legacy code etc., functional spike for requirements refinement/functional debt, boot camps for new hires, build vs buy decision making, automation framework for regression testing, browser compatibility testing etc..
  • Worked in all facets of project management framework i.e. preparing project charter, managing stakeholders, preparing and implementing project plan, risk identification and mitigation, resource management, communication management, defining and implementing program governance structure, procurement management, release management, conflict management, dependency management and activities sequencing, scope management, budget management scheduling and support handover.
  • Instrumental in establishing and driving virtual teams in conjunction with product manager, EPIC owners and technical architects in functional and technical space to derive and define requirements well ahead of the release planning or by Mid-Release planning. This also provided significant benefits in the optimization initiatives for performance improvement of the legacy system and closed critical functional gaps.
  • Proven track record in implementing processes and guidelines for offshore and near shore locations for their seamless integration with onsite teams for cost effective delivery without any compromise to quality.
  • Instrumental in establishing automation framework for daily build, regression testing, build time reduction, code merge conflict resolution, roll back option, browser compatibility testing etc..
  • Instrumental in successful implementation of various large and complex projects in the wealth management space for big financial institutions that spanned across multiple releases and involved at least 10-12 different teams located across different geographies.
  • Well versed with different functionalities in the investment banking space and also the technical implementation patterns. Attentive to details and always keen to learn the big picture and various components that need to fit together for a complete deliverable system.
  • Worked closely with senior management in the client side like chief technology officer, market unit heads, release train engineers, PMO head, product management and architecture heads for various critical, time sensitive and troubled deliveries.

TECHNICAL SKILLS:

Project Methodology: Scrum, Scaled Agile Framework (SAFe), Waterfall, Iterative, Kanban

Project Management Tools: Rally, Confluence, Quality Center (QC), Microsoft Project Plan (MPP), Microsoft Excel, Microsoft Word, Microsoft Power Point, Visio, SharePoint

Frameworks & Design Patterns: Batch Framework, Apache Storm, Sticky Header, Infinite Scrollbar, Angular 2, Apache Kafka, Bootstrap, Struts, Service Oriented Architecture (SOA), MVC, MVVM, Multi-threading, Automation Framework using Fitnesse & TestComplete

Programming Languages: Core Java, J2EE, Lotus Notes, PL/SQL, SQL

RDBMS: Oracle 11g, PL/SQL

User Interfaces, APIs & Scripting: HTML 5, CSS 3, JavaScript, JQuery, JSP, RESTful Web Services, SOAP, PowerBuilder, XML, JSON, AJAX, Java Persistence API (JPA), VB Script

Application Servers, Clients and IDEs: BEA Web Logic, Apache Tomcat, JBoss 4.0, Eclipse, SQLdeveloper

Unit Testing Tools: Junit, SonarQube

Report: Business Objects XI (BOXI)

Data Warehouse: ETL (Informatica)

Operating Systems: Windows 7, Windows NT, Windows XP, Sun Solaris

Third Party Tools: Advent MOXY, Morningstar, BACS, FSL, InvestEdge, LVTS, TCS BaNCS, Fitnesse, TestComplete, Envestnet, IP

Others: Visual Source Safe (VSS), Git,, Oracle Service Bus (OSB), Oracle Advanced Queuing (OAQ), GoldenGate, Controller & Orchestrator, OpenGrok

PROFESSIONAL EXPERIENCE:

Confidential

Senior Scrum Master/ Agile Delivery Manager

Responsibilities:
  • Unified Managed Account (UMA): Client Acquisition System (CAS) for Proposal Generation and Approval, Enrollment for Client On-Boarding, Product Catalog for Model Creation, Maintenance, Product Feed and Product Properties, Automated Portfolio and Sleeve Creation and Maintenance, Day in Life of a Portfolio Manager (Provisional Order, Actual Order, Validations, Alert, Drift), End of Day Position and Net Transactions and Sending PM Performance to Investment Performance (IP) everyday.
  • Unified Managed Household (UMH) / Investment Group Rebalance
  • Portfolio Management: Strategy and Non Strategy Based transactions, Rebalance (Scheduled and Intraday), Overlay, Invest Cash, Raise Cash, Open Order, Tax Efficiency
  • Dynamic Modelling
  • Cash Processing: Cash Disbursement, Cash Transfer and Cash Receipt
  • Free Movement
  • Income Processing
  • Mutual Funds Trade Optimization
  • Integration with third part interfaces like Advent MOXY (Order Execution, Strategy, IC and Model Feed), Investment Performance (IP), InvestEdge, Envestnet, BACS, FitNesse, TestComplete.
  • Advisor Experience Applications like Trade Set, Buy/Sell, Manual Loss Harvest
  • Optimization and Scaling of various legacy applications
  • Instrumental in the development, implementation, delivery and support of some of the large and most complex applications like UMA, UMH etc. that spanned across multiple releases with the help of five development teams and one support teams spread across different geographies i.e. USA and India .
  • Facilitated all the SAFe ceremonies like mid-release planning, release planning, vote of confidence, inspect and adapt, sprint planning, backlog grooming, daily scrum, client system demos, sprint retrospective.
  • Collaborated with cross functional teams to work through the dependencies and risks. Conducted and participated in scrum of scrum (SoS) to discuss issues, impediments and plan for resolution, work sequencing, prioritization and de-prioritization, risk mitigation, conflict resolution etc.
  • Worked with different stakeholders like market units, cross development teams (both agile and non-agile), product management teams, client facing teams, design teams, architecture teams, operations teams, support teams, release train engineers, EPIC owners, implementation and release management teams, system and UAT teams, migration teams etc. throughout the project life cycle to ensure everyone is aware of the progress, issues, impediments and outcomes.
  • Worked with third party vendors for environment set up, interfaces connectivity, feasibility study for integration with platform, data flow patterns between disparate systems, infrastructure requirement, defining milestones for delivery and adjusting schedule accordingly for the full scope delivery, defining escalation mechanism, support process, risk mitigation, preparing test bed and test plan etc.
  • Established governance mechanism to manage large scopes that spanned across multiple releases and required involvement of multiple teams. Defined the control mechanism for non-consumable code, code synchronization process, environments synchronization, dependency resolution, implementation plan and roll back plan, alternate plan for dependent scopes on critical path, stakeholder communication etc.
  • Defined business objectives/goals, committed vs stretch scopes, technical vs functional debt, technical architecture runway, features prioritization process, delivery ownership, early analysis of scopes with the required stakeholders involvement, work breakdown and distribution of tasks, process for quantitative and qualitative measurement of tangible and non-tangible goals, defect density, scope creep and fallout mechanism, validation, early system and user acceptance testing, stakeholder sign off.
  • Implemented estimation techniques like planning poker, expert judgement, T-Shirt size/ball park estimation at EPIC & feature level, low level estimation (bottom up) at story level, analogous/relative estimation.
  • Worked with various internal non-agile teams like configuration management, system integration, support teams, environment delivery team, reconciliation team, report team etc. at various stages for dependencies resolution and seamless integration, delivery, production release and production support.
  • Worked with required stakeholders to resolve existing functional and non-functional requirements (NFR) that can potentially impact the current release delivery and get a buy in from all for any middle path.
  • Played the role of a mentor to identify and groom potential scrum masters or leaders, technical leads and back up technical leads, product owners and senior developers and helped with the learning plan.
  • Tracked the development and delivery progress through burn down charts, iteration health plan dashboard, estimated vs actual tasks hours etc. in Rally. Use of Confluence as an effective communication tool.
  • Planned and controlled the scope creep by limiting the WIP, backlog grooming, user story splitting etc.
  • Established and implemented best practices for reducing waste and creating bandwidth for the core team to channelize their focus in strategically important initiatives and long term objectives.
  • Planned for support handover to support teams post warranty support lapse, production readiness awareness with details like performance statistics, known issues etc. to the production support team.
  • Planned and handled various add on strategic initiatives in parallel with the committed agile deliveries like client model office run, trial runs with incremental code delivery, optimization of legacy processes, process improvements to reduce the production issues, automation for regression testing, documentation.
  • Acted as a single point of contact (SPOC) for issues escalation and resolution.

Environment: Java 7, J2EE, JSP, JSON, JPA, AJAX, BootStrap, JavaScript, HTML5, CSS3, Angular 2.x, JQuery, JDK 1.8, Oracle 11g, Apache Storm, Apache Kafka, Sticky Header, Infinite Scrollbar, RESTful Web Services, PL/SQL, Jenkins, GIT, Advent MOXY, FSL, Envestnet, LVTS, Morningstar, Smartleaf, OSB, OAQ.

Confidential

Project Manager, Senior Project Manager

Responsibilities:

  • Managed a very complex and widely used project dealing with internet based trading with multiple diverse teams spread across three different locations and sourced both from client and internal .
  • Successfully upgraded to latest SWIFT version and integrated with SWIFT for street side testing.
  • Proper due diligence, feasibility study and transition plan to support teams from the development and implementation teams. Involved in all the PMO processes.
  • Successfully managed payments implementation support and enhancements that went live in multiple countries. This involved a lot of co-ordination amongst different teams spread across different geographies. Stakeholders were involved at each stage and lots of war room discussions were held to keep the expectations clear. This helped in stabilizing the system sooner.
  • Managed the implementation of ESCROW.
  • Instrumental in establishing the release management processes. Some of the process improvements like agile methodology (scrum) followed to improve productivity, close co-ordination with customer teams to address the pain areas, daily dash board on issue status and constraints etc. introduced.
  • Instrumental in preparing the game plan to address some of the long pending performance issues. This needed close co-ordination with multiple stakeholders like customer team, performance excellence team, developers, QAs etc. Simulation environment was created and all possible scenarios were executed. Negotiation with customer for buy-in for phase wise implementation.
  • Instrumental in integrating the tool with another 3rd party tool to address some of the long pending issues in this area. This needed a lot of discussions and persuasions with the third party representatives and customers. All alternative plans were discussed in details and the best possible solution agreed upon.
  • Implemented follow-the-sun approach for diverse teams spread across multiple locations to work in tandem to ensure 24/7 availability of the applications to the clients accessing from different locations.
  • Worked on various initiatives to make the go live and post production support more efficient like light weight analysis document to provide the high level picture of the entire scope for end users, frequently recurring issues and resolution steps, runbook enhancement to include failure symptoms and recovery scripts, client involvement before the actual user acceptance testing, involving operations and support teams during the design phase, production readiness document with all technical implementation details etc.

Environment: Q++, C++, Powe Builder, Java, Master Craft, Weblogic Server, Sun Solaris, Windows NT, Integrated Project Management System, Integrated Estimation Tool, Risk Logr

Confidential

Senior Developer, Team Lead

Responsibilities:

  • As a developer, I was instrumental in the design and development of the application. The application right from the inception was entirely taken care by the team in close co-ordination with the customer. The application was deployed across all the geographies and still being used heavily.
  • I was responsible for the successful implementation of the project which required close co-ordination with different stakeholders for requirements management, scope analysis and feasibility check, design and approach for the solution, implementation and support.
  • Instrumental in defining and driving the joint application development (JAD) plan which was a huge success.
  • Customer had filed for the patent for the concept of “Re-certification Engine”
  • Also worked as a project leader from offshore managing a small team of six developers and two BA/QAs.

Environment: Lotus Notes, Domino, HTML, Oracle DB, JavaScript, CSS, JDBC, Windows XP, VB Script, JSP

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