SUMMARY:

• A proven expert with the ability to identify problem areas and guide staff in the collaborative implementation of corrective actions.
• Instrumental in streamlining the processes, ensuring optimum quality, and providing technology based solutions
• Expert with consistent and precise project planning and execution, reducing operating costs by applying lean base methodologies whilst continuously improving the end to end processes with safety, quality and customer value at the forefront. Areas of Expertise include:

TECHNICAL SKILLS:

MS Office: Extensive knowledge of Microsoft Office (Access, Excel, Outlook, PowerPoint, Project Word)

Software Skills: Mathematica, Minitab, Stat Tools, Tabware, AutoCAD, Fortis, Oracle, SQL, JiraRally, Confluence, Splunk, Git, Capistrano, CRM, Bamboo, Bash, Couchbase, Casandra, VersionOne, ServiceNow, Ruby

Technology Skills: Static Routing, Dynamic Routing, IP Allocations, Servers, Gateways

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Senior Project Manager

• Successfully reduced Splunk instances from 24 to 4 throughout the Confidential platform, saving 10.1 million dollars and created a centralized software procurement and spend to help gain efficiencies across hardware and infrastructure footprint.
• Created One License View dashboard which manages license consumption for all of Splunk at Confidential .
• Cultivated and maintained an appropriate relationship with customers and ensured that the project results are comprehensible to management or steering committee.
• Established and managed project implementation timelines, WBS & release planning, provided project status updates on the program development and its related execution in a fast - paced, dynamic working environment.
• Developed & worked with teams to maintain detailed project schedules, projections, risk matrixes, prioritized and executed tasks and integrated project plans & rollouts into release schedules.
• Helped the team to improve on many processes, managed build and deployment process, facilitated agile ceremonies: iteration planning, stand ups, retrospectives & all the necessary meetings including key issues/blockers, risks & dependencies, provided statuses and drove to get decisions under constantly changing deadlines.
• Developed, deployed, and drove Broad Datacenter Migration while decommissioning servers to improve capacity and efficiency throughout Confidential .
• Provide strategic planning for new programs; provide scheduling, technical consulting and program review support.
• Facilitate Scrum, Kanban ceremonies grooming, sprint planning, retrospectives, and daily stand-ups.

Program Manager

• Spearheaded the development of the first-ever Program Management Office for SAP Deal Execution; defined project management processes, including those related to requirements management, communication, agile transformation and established a 20 million dollar budget.
• Successfully implemented new tool company wide for SAP which aims to bring Finance, Hybris Marketing and Sales into one tool.
• Integrated, planned and executed on program alignment with product and technology roadmaps, operating within an inspiring technology and product development environment, with a heavy emphasis on cross-functional and international team collaboration.
• Implementation of a centralized project governance approach that aims to prioritize, track and align work efforts across all IT initiatives.
• Established a new self-organizing scrum team by training on agile fundamentals and coaching team for sustaining changes introduced. Implemented agile process for re-platform, re-hosting data projects by training team to use Jira.
• Established the PMO and its governance processes required for the delivery of projects and programs.
• Developed and implemented project management evaluations to identify the organizations strengths and weaknesses.

Senior Operations Program Manager

• Successfully managed deployments, infrastructure and operations for all X1 programs. Working towards the next generation of the X1 entertainment operating system. Controlled failover planning, testing, alerting and reporting for production, stage and CI environments.
• Successfully drove X1 set-top box platforms from 2 million users to 20 million users in 2 years nationwide.
• Consistently maintained VM configurations of supported applications through puppet. Setting up VM environment and application installation in AWS and National Data Centers.
• Cultivated and maintained an appropriate relationship with customers and ensured that the project results are comprehensible to management or steering committee.
• Implemented full Agile Transformation for X1 platform.
• Managed X1 DVR and Cloud Technology deployment and rollout to different markets.
• Facilitate Scrum, Kanban ceremonies grooming, sprint planning, retrospectives, and daily stand-ups.
• Direct and monitor change management requirements, capacity planning, framework conditions and progress of IT projects.
• Ensured that the development of products and services to customer requirements within the specified resources. Approved those working conditions that permit project personnel to implement the development work in the most cost-effective manner.
• Defined goals and outline approach and made adjustments within the constraints set to achieve the optimum results. Implemented monitoring tools to increase high visibility across the supported applications.

Project Manager

• Successfully helped drive a multi-million dollar large scale projects, (Business Class Portal, Sales Force CPQ & My Account)
• Expertly identified Agile projects specific requirements, prepared timelines, implemented schedules, work plans, high-level estimates and resource utilization plans for each project.
• Product Owner responsible for solution, vision, backlog creation and prioritization.
• Facilitate scrum ceremonies, grooming, sprint planning, retrospectives, and daily stand-ups.
• Developed system integration for new projects to improve production and reliability with IT and process automation.
• Managed product requirement process by defining a cohesive set of deliverables and prioritizing product features that are market-driven that can be feasibly delivered by the development team.

Agile Scrum Master/ Project Manager

• Trained existing ACE resources on Agile methodology with SCRUM utilizing VersionOne.
• Used VersionOne for maintaining scrum board while actively tracking sprint planning, retrospectives, and burn-down reporting provided to stakeholders.
• Focus on strategic planning, performance improvement and cost effective Information Technology design.
• Initiated and directed all aspects of the Scaled Agile Framework process
• Assisted private equity and insurance clients and large-scale transformations, post-merger integrations, shared services and change enablement.
• Managed product requirement process by defining a cohesive set of deliverables and prioritizing product features that are market-driven that can be feasibly delivered by the development team.