SUMMARY:

• Expertise in managing multiple, distributed product/project teams including development, QA, testing, program management, release management and offshore/offsite teams.
• Demonstrated excellence in improving operations and coordination by introducing better processes, building relationships and other techniques.
• Distinction of executing various projects such as “Enterprise Apps (Insurance)”, “Basel II”, “Performance Management & Compensation” etc.
• Skilled at maintaining quality standards of functionality.
• Adroit at executing various software quality assurance activities for enhancing the effectiveness of the application.
• Adroit at conducting functional testing, integration testing, regression testing and user acceptance testing.
• Deft at creating test scenario matrices to ensure complete and exhaustive test coverage.
• Adept at developing test cases using requirement documents and functional documents.
• Exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilising the same in a productive manner.

TECHNICAL SKILLS:

Software: Microsoft Office Suite & Visual Interdev, J2EE, EJB, JSP, Struts, JDBC, servlets

Operating Systems: Windows NT 4.0, Win 2000, Win XP, UNIX, Linux

Languages: COBOL, CICS, JCL, J2EE, Java, C, JS, VB, HTML, XML, JAVA, ASP and SQL

Database: Oracle, DB2, MS - Access, VSAM and IMS

ERP: SAP ECC 6.0, R3 - FICO

Methodology: ASAP, Waterfall, RUP, Agile

CRM: Informatica

TOOS: Atlassian, Clear Case, Remedy, GIT

AREAS OF EXPERTISE:

Project Management

• Managing SDLC project & developing Off Shore resources.
• Managed budgets of up to $12M and cross-functional teams of up to 25 developers, Business analysts and QA.
• Creating Statement of Work, Project Charter, Work Plan (Gantt Chart)
• Interacting with client side professionals for system study, requirements verification and analysis.
• Project scheduling and analysis. Effort & Cost Estimation
• Procuring resource, deploying & allocating.
• Evaluating and assessing requirement of system software.
• Selecting appropriate technologies for development approach.
• Monitoring development activities and reporting project progress.
• Managing and providing technical guidance/support to the project team.
• Delivering and implementing the project as per scheduled milestones.

Software Testing

• Interacting with client side professionals for system study, requirements verification and analysis.
• Configuring and manually testing software applications and developing test plans and test cases.
• Testing software programs to compare to specifications and documentation.
• Identifying, analysing defects, questionable functions, errors, program functionality, outputs, online screens, and content.
• Documenting, tracking, & communicating test plans, test results, analysis.
• Debugging/ troubleshooting the application.
• Writing test cases all levels of testing, sanity, functional, integration etc.
• Managing the smooth implementation and testing of the application.

Software Quality Assurance

• Providing scope, resource and time estimates for projects presented to QA for testing and analysis.
• Providing QA test status and progress reports as appropriate to top management.
• Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirements.

PROFESSIONAL EXPERIENCE

Confidential, Chicago

Project Manager

• Managed the sunset of multiple legacy applications and freed up resources to focus on new technology
• Define purpose, clear roles, tasks, milestones, budgets and measures of success implemented formal project management processes based on industry best practice but tailored to the organizational culture
• Defined and implemented work priority management and resource management processes
• Vendor Management - Vendor Selection, Manage Vendor (POC, SLA’s, etc.) and tracking goals
• Create and own project communication strategy
• Develop comprehensive project plans and execution approach
• Monitor projects on an ongoing basis, evaluating progress and quality, and provide regular status
• Identify, analyze and mitigate potential risks/issues and manage corrective action as necessary
• Manage financial estimate definition and monitor Actual vs. Forecasts/Estimates variances
• Work with Program Managers and Resource Managers to build core team, and manage resource assignments/constraints
• Coordinate resources - staff, equipment, vendors - across multiple projects/programs
• Ensure project objectives are meet effectively and efficiently
• Coordinate with Release Management Team in deploying Production Ready Code
• Lead the post-implementation review evaluating project results, lessons learned and client satisfaction feedback
• Able to express ideas and communicate with non-technical users as well as hardware/software technicians
• Managed OS Conversion Team from Solaris to Linux (Sandbox, Testing and Production Environment)

Environment: Oracle, J2EE, Unix, Linux, Atlassian, Angular JS

Application Project Manager

• Managing day to day activities of onsite and offshore resources
• Provide day-to-day project leadership to 30+ employees for RxClaim, Mock Adjudication, Portals, including production timetable; status reporting; client/project team management and coordination; and quality assurance for a major drug retailer
• Coordinating work between cross functional teams (business as well as technical)
• Interact with c-level, business users, and other vendors on day-to-day activities.
• Manage production support (Onshore/Offshore) model
• Develop, implement and maintain the project management plan, risk, issue management and deliverables
• Develop and maintain project documentation on SharePoint
• Manage testing and deployment of the application

Environment: J2EE, Openspan, HP Quality Center

Program/Release Manager

• Program Manager - SOA Project for a major food retailer
• IT delivery activities - full life cycle (Business Analysis/Requirements, Design, Build, Testing and Implementation
• Conduct weekly status meeting with the stakeholders as well as the team
• Managing day to day activities of onsite and offshore resources
• Provide day-to-day project leadership to 20+ employees for Underwriting Insurance Application, Policy Fulfillment, Portals, including production timetable; status reporting; client/project team management and coordination; and quality assurance for a major Health Insurance Company
• Research, tailor, and implement production support methodologies and document systems
• Interact with c-level, business users, and other vendors on day-to-day activities
• Manage production support (Onshore/Offshore) model
• Formulate project plan, release plan, and resource plan
• Develop and maintain project documentation on SharePoint
• Manage testing and deployment of the application
• Managed budgets of up to $8M and cross-functional teams of up to 15 developers, Business Process Analysts, QA and Infrastructure Analysts.

AAA Consultants, Project Manager

• Strategy planning for a major Hi-Tech for SAP and Business Process Improvement
• Integration and customization (PeopleSoft (HRMS) and Authoria (Third Party Vendor) for a major retailer
• Responsible for design review, budgeting, deployment & hiring of the team
• Involved in statement of work and project plan
• Participated in testing and deployment of the application
• Data Migration(ETL)/Warehousing using Informatica

Project Manager/Test Manager

• Managing the testing team for a Basel II project for a major bank.
• Conducted meetings between the management (client), test team and the technical team which consisted of J2EE Developers, Data Modellers and independent Contractors.
• Managed the testing team for a major retailer on a HR project.
• Handled the test team (offshore/onshore - SIT and UAT).
• Verified business requirements for the testing team encompassing:
• Test Strategy Document
• Conduct Defect Status Meeting
• Project Plan - WBS, Resource Allocation
• Prepare implementation schedule

Environment: WCC (WebSphere Customer Center), J2EE, DataStage, ETL, DB2, Mainframe CA7 Scheduler, SQL, Mercury Test Director, MS Project

Project Manager

• Managed team in the development and implementation of an online system to facilitate real time quoting and issuance of Home Owners Policy (Fire - P&C) implemented formal project management processes based on industry best practice but tailored to the organizational culture
• Defined and implemented work priority management and resource management processes
• Analysis and re-architecting of Agency Application for automated issuance of policies
• Involved in budgeting, staffing and implementation
• Analyzed and deployed real time real time and underwriting of Fire (P&C).
• Coordinated projects to balance the needs of the business, the database administrator and the developers
• Served as point person and subject matter expert representing the business perspective in all prospective client meetings
• Translated and developed the agency and underwriting questions into easily understandable text for display during the user experience
• Evaluated and converted underwriting guidelines into rules to be coded by technology staff
• Performed extensive QA testing of new and existing functionality
• Conducted training sessions for new agency users and handled in-coming helpdesk enquiries
• Responsible for Statement of Work and Project Plan.
• Coordinating offshore testing.
• Project Deployment.

Environment: Windows NT 4.0, 2000, XP, J2EE, Visual Basic, XML, UML, JS, DB2, IMS