SUMMARY:

• Experienced professional with 8+ years working in web and mobile development solutions, leveraging multiple lines of business ( Confidential and financial services).
• Handling multiple teams with diverse team members to ensure proper coordination between team members.
• Responsible for Project Planning, Requirements Analysis, Resource Management, Risk Management, Management of Compliance Management and Delivery Management.
• Experienced, self - directed project/product manager successfully leading all phases of diverse Information Technology (IT) projects in global environments. Delivering on expected benefits, competitive advantage, and bottom-line gains.
• Build relationships with both internal and external customers by assessing their needs, prioritizing them and satisfying their expectations.
• Excellent in leading teams by expressing information to all stakeholders using clear and convincing presentations and other correspondence by sharing project status (project plans, budgets and statement of work)
• Expert in agile and waterfall project management methodologies. Plan and manage multimillion-dollar, global projects
• Led an initiative of implementing DevOps throughout Banking and Finance projects which was recognized at an organizational level for one of the Best Initiatives of the Year
• As a scrum master for the project, I mentored less experienced team members adapt scrum/agile best practices to deliver quality product in a complex environment.
• Hands-on experience with Backlog Refinement, Sprint Planning, Stand Ups, Retrospectives, and Sprint Reviews
• Familiar in Data Analysis, Data Validation, Data Modeling, Data Profiling, Data Verification, Data Mapping, Data Loading, Data Warehousing/ETL testing and BI Reports Testing
• Proficient in authoring Business Requirement Documents (BRD), System Requirement Specifications (SRS) and identifying interfaces and business process specifications.
• Knowledge of GAP Analysis, Traceability Matrices, SWOT Analysis, Risk Analysis, Data Analysis, Competitive Analysis, Impact Analysis, and Cost Benefit Analysis
• User Acceptance Testing (UAT) and Manual testing (Functionality Testing) of UI and Web Applications. Extensively worked in creating Test Procedures, Test plans, Test cases and reviewing them for quality assurance.
• Worked on multiple projects while meeting deadlines, identified project issues as well as coordinated projects with team and clients.
• Work with PMO leadership to support project delivery services, annual project selection and budget allocation, vendor management, and IT resource onboarding.
• Facilitated implementation of MS Project Server & JIRA software to manage SDLC and Agile/Scrum program/ projects.
• Proficiency in MS Project/MS Visio/SharePoint portal, HP Quality center for managing various project activities.

TECHNICAL SKILLS:

Methodology: Agile / Scrum methodology, Kanban, JAD

Project Management: Sprint, Product Backlog (PBI), Project management, Risk management, KPI, Work Breakdown Structure (WBS), GAP Analysis, burndown and burnup charts, project release, ROI Analysis, SWOT Analysis, API, portfolio management, Scrum metrics, User stories, Product Backlog, BAU, burndown & velocity charts, EPIC

Software Development: MS Project, MS SharePoint, Primavera, MS Visio, SAS / Access, SAS / SQL, SAS / Base

Analytical Tools: JIRA, HP Quality Center, Rally

WORK EXPERIENCE:

Confidential, Richmond, VA

Scrum Master/ Project Manager

Responsibilities:

• Facilitated project planning, sprint and release planning, daily stand-up meetings, retrospectives, user story estimation, stakeholder meetings, and software demonstrations.
• Servant-leader who guided, coached, and assisted the team and other stakeholders in Agile-Scrum concepts and principles with the goal of constant process improvement.
• Collaborated with members of the product, business and engineering teams to develop and groom user stories and maintain product backlogs
• Implementing Agile / Scrum methodology through the organization to obtain business value with short turnarounds.
• Responsible for the configuration, training, and implementation of the JIRA workflow within our development teams.
• Worked with stakeholders to optimize JIRA workflows including project workflows, screen schemes, permission schemes and notification schemes in JIRA.
• Create Kanban and Scrum boards in JIRA based on team's workflow. Setup Scrum teams for implementing Agile.
• Acted as a Specialized Scrum Master managing each sprint in terms of handling ceremonies, Sprint planning meetings, complexity point estimations, future story analysis, task breakdown, and retrospectives
• Responsible for Sprint planning, daily stand-up, retrospectives, backlog grooming, burn down charts and velocity reports, and release plans
• Utilized tools such as Jira Strong experience in working with the agile lifecycle, and/or tracking, and process management
• Created Project charter, plan, deployment activities list, and communication readiness plan; facilitate AML/KYC policies clarification, scope requirements, project functional specification and definition meetings and coordinate project release.
• At time was responsible for Project Management activities during Initiation, Planning, Executions, Monitoring & Control and Closing phase
• Lead a team, defining systems analysis approach, deliverables and Work Breakdown Structure (WBS) and creating project plans using Microsoft Project tools
• Involved in the Initiating, Planning, Executing, Monitoring and Controlling and Closing project management process groups
• Developed project charters and project management plans
• Involved in requirements sessions, define scope and create WBS
• Utilized Microsoft Project to define, sequence, estimate duration and assign resources of activities for the project schedule
• Measured project KPIs and accordingly prepared High Maturity Practices (HMP) documents such as control charts, causal analysis graphs, Fishbone charts and Gap analysis difference sheets
• Coached team in the use of JIRA in order to track the use case mapping to estimations, executive briefings, reporting of scrum metrics, burn up and process improvements
• Designing and conducted training sessions on story writing, burndown and burnup charts to ensure development team and product owner are proficient in scrum fundamentals.
• Tracking and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Engaged continuously with teams and Product Owners on how to increase speed to market, optimize quality through technical excellence, and remain flexible while managing uncertainty.
• Maintained engagement with UI, UX, Data, and Product Owners, other stakeholders to ensure visibility, transparency, and collaboration in all work effort, while ensuring team remains self-organized and autonomous.
• Monitored milestone completion, provided timely reporting of issues that impact progress.
• Maintained projects/release artifacts and continuously update on SharePoint.
• Engaged necessary Technology/Risk/compliance partners and stakeholders to create relevant forum.
• Utilized JIRA as defect tracking tool on the project

Environment: Agile / Scrum methodology, Kanban, Sprint, product backlogs, JIRA, Project management, Risk management, MS Project, MS SharePoint, KPI, Work Breakdown Structure (WBS), GAP Analysis, burndown and burnup charts, project release

Confidential, Richmond, VA

Scrum Master/ Project Manager

Responsibilities:

• Served as a Scrum Master for 3 development teams responsible for Sprint Planning, Daily Stand-ups, Sprint Review and Retrospective meetings.
• Took the lead in overhauling our development teams away from waterfall towards an Agile Scrum methodology including the training of employees on Scrum fundamentals and guiding the transition.
• A servant-leader responsible for coaching team members, mediating conflicts and aggressively removing any impediments that may get in the way of our sprint goals.
• Scrum Master for two teams handling provider data exchange in health care domain.
• Responsible for smooth transformation from waterfall to agile methodology.
• Responsible for analyzing and preparing project deliverables such as Business Requirement Documents (BRD) and writing user stories.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Served as Agile champion to effect changes at the organizational level, roadmap and align company's vision with Agile Framework Best Practice and ensure that the vision is constantly communicated to team members in order to develop a common purpose.
• Responsible for ramping up and ramping down resources, including interviewing, onboarding, and training new resources.
• Facilitated daily Stand-Ups, Sprint Planning, and Sprint Review(Retrospectives & Demo)
• As a scrum master, acted as change agent to facilitate collaboration, manage risks, address dependencies, and remove internal and external impediments
• Prepared reports for the senior directors for the weekly project status review.
• Collaborated with Compliance and Finance teams for requirement management from project initiation through implementation.
• Devised complete process model of state of the art processes and to-be processes.
• Helped PO and PM in ROI Analysis, Cost-Benefit Analysis and SWOT analysis in order to be prepared for potential business and technical risks to the system.
• Led high level requirement gathering activities involving elicitation practices like JAD Sessions, Focused Groups, One-to-one Interviews, and Document Analysis.
• Analyzed, modified and documented functional and non - functional requirements. Identified project, requirement, process and data dependencies.
• Provided all support to the team using a servant leadership style whenever possible, and led by example.
• Led daily stand-ups and scrum ceremonies for two scrum teams and worked with product owners to groom the backlog and plan sprints.
• Worked with the engineering managers and organized Scrum of Scrum meetings to identify cross-team dependencies and manage inter-team tasks.
• Tracked and communicated metrics like velocity, cycle time, cumulative flow diagrams, and burndown charts.
• Coordinated and managed code releases and shared APIs with other groups.
• Engaged release management team to understand and coordinate release activities.
• Facilitated meeting to provide status on overarching regulatory shared service portfolio initiatives and BAU efforts.
• Used JIRA for issue tracking, user story management and requirement traceability

Environment: Agile / Scrum methodology, Sprint, Product Backlog, Reports, MS Project, ROI Analysis, SWOT Analysis, JAD, burndown charts, API, portfolio management, JIRA

Confidential, Bethesda, MD

Project Manager

Responsibilities:

• Facilitated Quarterly Planning and Release Planning with Business owners, scrum team, application managers, and relevant business stakeholders in support of our initiatives
• Led and facilitated meetings to communicate risks, dependencies, and issues affecting their work team performance.
• Guided and coached team through improving visibility overall work visibility and velocity by capturing an estimating all Non-BAU and BAU efforts.
• Use Scrum Metrics (Burn Down and Velocity Charts) to track progress of the Sprint.
• Continuously monitor Lead time and Cycle time of issues on Kanban Boards.
• Facilitated daily Stand-Ups, Sprint Planning, Sprint Review, Retrospectives and Backlog Refinement.
• Led an Integrated Weekly Scrum of Scrum meeting with other Scrum Master across various initiatives to provide a platform to discuss dependencies, issues and risks from a delivery perspective.
• Tracked the progress of the project plan based on a planned to actuals matrix and identified deviations, if any and accordingly prepared contingency and mitigation plans
• Rollover of User Stories and reprioritize the backlog if user stories are not completed.
• Redefine user story priorities of a sprint when team comes up with new discoveries that impact size or value of work.
• Interact and lead software development group in change control, issues resolution, requirements gathering, analysis and design, risk analysis, risk mitigation, programming/construction, unit testing, integrated, regression and performance testing and transition of applications into a production environment.
• Worked with Stake Holders to prioritize the high-level capabilities listed in the Product backlogs (PBI).
• Implementation of the Primavera project management software application global infrastructure.
• Collaborate with stakeholders to identify and define project requirements, scope and objectives
• Update and track project schedule and tasks based on the progressive elaboration of the project
• Maintain risks, actions, issues and decisions
• Report status, to include the escalation of risks and issues, to stakeholders
• Utilized MS Visio to create project workflows
• Worked with business and technical (developer) teams to control and update project schedule based on the progressive elaboration of the project
• Project implemented functionality that updated customer service reps with scheduled / unscheduled network outage information on desktops.
• Replaced existing project manager in design phase with project behind schedule. Worked design and contract phases concurrently to bring project back on schedule.
• Extracted data from the database using SAS/Access, SAS/SQL procedures and created SAS data sets
• Created large datasets by combining individual datasets using various inner and outer joins in SAS/SQL and dataset sorting and merging techniques using SAS/Base.
• Raised project management capabilities through the use of project management & collaboration tools such as MS Project, JIRA
• Logged and tracked the defects using HP Quality Center and created an error repository to support QA team in testing, tracking defects and systematically manage defects and bugs

Environment: Agile / Scrum methodology, Kanban, Sprint, Scrum metrics, User stories, Product Backlog, BAU, burndown & velocity charts, Project management, Risk management, Primavera, MS Project, MS Visio, SAS / Access, SAS / SQL, SAS / Base, JIRA, HP Quality Center

Confidential, McLean, VA

Project Manager

Responsibilities:

• Facilitate Daily Standup, Defect Review Sessions, Sprint Planning, Sprint Retrospective, Sprint Review, and Product Backlog Refinement meetings.
• Implementing Scrum with Rally/ca to track the progress of project and involved in creating Product Backlogs, EPICs and User Stories.
• Facilitate estimation sessions, SAFe PI planning, prioritization of stories, coordinate releases with other teams, manage dependencies with other teams.
• Make sure team has enough knowledge and help required to complete the commitments and make them self-dependent.
• Getting ready for each sprint and release planning meeting by working with team to breakdown Feature Stories into small deliverable User Stories that are appropriately sized for each sprint.
• Manage Prioritized backlog in Agile environment using Rally.
• Participate in Scrum of Scrums to track the progress of project at program level.
• Coaching the team with Product Owner in understanding the vision and goals of the project with each sprint in focus.
• Helping business prioritize the product backlog (PBI) based on various parameters so the tasks for each sprint (iteration) would be completed on time.
• Align business and technology roadmaps and manage to milestones.
• Redefine user story priorities of a sprint when team comes up with new discoveries that impact size or value of work.
• Developed project baselines, (schedule and budget), monitored project progress, monitored and controlled schedule, cost and quality, facilitated development and execution of test plans.
• Led a web development project upgrading notifications applications.
• Developed project baselines (schedule, budget), monitored project progress, monitored and controlled schedule, cost and quality, wrote and executed test plans.
• Participated in QA meetings such as test strategy, test methodology and test plan meetings
• Identified actors, paths and steps leading to an output and prepared Use Cases, Use Case Narratives and Use Case Diagrams to define actors, interactions and steps to achieve functionality.
• Involved in identifying business process and developing business process flow diagrams for pre-approvals.
• Created a High-Level Design Document which will help the product vendor to implement the changes/enhancement into the system.
• Extend support to the development and testing teams at various stages, review the Test Cases and Validate the Defects and assist in User Specific Testing.
• Implemented Issues Tracking in JIRA / Confluence to track impediments against user stories.

Environment: Agile / Scrum methodology, Kanban, EPIC, Sprint, Product Backlog (PBI), Rally, project management, MS Project, MS SharePoint