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It Project Manager Resume

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Louisville, KY

SUMMARY:

Results oriented servant leader with ten years of experience delivering on - time, technology-based solutions with complex business requirements across cutting-edge hardware platforms. Experience managing multiple projects in fast-paced product development environments demanding high performance and closely monitored schedules

TECHNICAL SKILLS:

  • Scrum
  • Project Management
  • Quality Assurance
  • Business Analyst
  • Microsoft SharePoint
  • Microsoft SQL

PROFESSIONAL EXPERIENCE:

Confidential, Louisville, KY

IT Project Manager

Responsibilities:
  • Lead the 2017 Performance Testing Environment buildout for the front end enrollment systems.
  • Managed the software and hardware deliverables across five separate teams.
  • Partnered with Business Analyst’s to draft major features and functional requirements.
  • Facilitated all project team meetings using a RAID log to identify Risks, Assumptions, Issues and Dependencies and drive those to resolution.
  • Lead the 2017 Medicare Performance Testing across the entire IT organization.
  • High visibility project requiring months of long hours and daily updates to leadership.
  • Impacted 123 applications involving over 42 different development teams.
  • Managed multiple resources and worked to keep them focused on meeting deliverables.
  • Facilitated weekly senior leadership meetings to cover project status.
  • Facilitated escalation meetings with senior leaders to bring attention to critical issues.
  • Worked with leadership in identifying areas of process improvement that included a change control process, communication plan, and method for reporting deliverables.
  • Developed a Microsoft SharePoint database that allowed for the reporting of each team deliverable that included; design, testing, and actionable results.
  • Built reports using Microsoft Excel with data sourced from Microsoft Access.
  • Managed multiple projects throughout each phase of the SDLC for the Clinical organization including a new IVR rollout in December of 2016 for the Confidential Behavioral Health segment.

Confidential, Louisville, KY

IT Scrum Master/ Sr Business Analyst / Project Manager

Responsibilities:
  • Tracked the development status for 30 team resources across 70 separate work log items.
  • Provided weekly development status updates throughout the development phases for the projects.
  • Utilized dashboard reports to track resource allocations to verify they aligned to project budgets.
  • Worked with the business owners to draft Vision, Scope and Requirement documents.
  • Project intake owner for the CGX organization.
  • Lead weekly team meetings to ensure all projects were accurately estimated by each subarea.
  • Provided weekly Requests for Estimate (RFE), and Order of Magnitude documents to leadership detailing the level of budget impact for each requirement
  • Accomplishments:
  • Successfully managed a multi-year infrastructure project to migrate the Clinical DataMart to a new optimized table structure running SQL 2012.

Confidential, Louisville, KY

Business Analyst

Responsibilities:
  • Developed design documents for a windows mobile application running on the Symbol MC70
  • Worked as their Business Analyst, Quality Assurance Lead and Production Support lead.
  • Accomplishments:
  • Quality Assurance Lead for an infrastructure project to deploy a clustered SQL environment for the billing system and wireless handset solution.
  • Vendor Manager for the RecoverCare Online website. Worked with external vendor on development and upper management on requirements for rolling out the new web order billing system. Worked with customers to define requirements for the different reporting needs and deployed a reporting solution accessible from the website.

Confidential, Kansas City, MO

Quality Assurance Engineer

Responsibilities:
  • Designed and implemented test plans for the development phase of the Pocket Express European Blackberry launch, the Windows Mobile Stand Alone Client Store, and the Pocket Express 5.0 North American Windows Mobile release.
  • Owned the relationship between QA, Dev, and the Business for the successful launch of multiple strategic revenue generating applications.

Confidential, Overland Park, KS

Quality Assurance Engineer

Responsibilities:
  • Performed vendor management, production support, and was the quality assurance lead for multiple device certifications across multiple vendor developed wireless products including; Sprint TV (MOBI TV), Business Connection, Sprint Mobile Email (SEVEN), GoodLink Mobile Messaging (Motorola), Exchange Active Sync and Pivot (MSO Partners).
  • Initiated the partnership with multiple teams to resolve complex technical issues.
  • Accomplishments:
  • Partnered with the team to create a dedicated network infrastructure that allowed the team to accurately acceptance test software releases against multiple email platforms.
  • Subject Matter Expert for Sprint TV, Business Connection and GoodLink,

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