SUMMARY:

• Over 8+ years of experience in Information Technology spanning across leading, managing, business consulting, domain building, and analysis & design areas.
• 5+ years of Project Management/Lead experience in managing complex enterprise level software development using Mainframe, Java and EDI Platform and related technologies.
• Experience managing scope, schedule, budget, resources, issues, risks and dependencies for multiple projects
• 2+ Years of experience as Business Analyst and domain consultant, extensively involved in various activities ranging from Requirement gathering, Business Analysis, System Analysis, Gap & feasibility, Scoping, Application Maintenance, Functional Testing and Service Delivery for projects in the Healthcare, Insurance, Banking & Financial Services domain.
• Experienced in translating business requirements into detailed functional and design specifications.
• Extensive experience in QA Processes and Release Management, Test Planning, Test Script creation, execution of test scripts and reporting to stakeholders.
• Well versed with different development methodologies: Agile (SCRUM), Waterfall model.
• End to end experience in all phases of Software Development Life Cycle (SDLC) with thorough understanding of various phases.
• Experience in Banking and Financial Services, Telecom and Healthcare Industry and have been part of consulting engagements involving global implementations, disparate technologies, stakeholders and execution approaches.
• Currently working as Associate Project manager and Techno Functional c onsultant in Credit Cards and has sound knowledge in Credit Management processing with in - depth knowledge on conversion, payment processing and parameter set up.
• Experience as a Business Analyst in VisionPLUS (credit card transaction processing software application from First Data Corporation) with specialization in CMS, FAS and MBS.
• I worked with major clients like Confidential.
• Proven track record of developing and implementing complex assessments, developing implementation roadmaps, improving application platforms and process workflows, application rationalization, product development & enhancements while working effectively with client teams to ensure successful engagements.
• I have also been involved in the design documents preparation, training material and conducting training sessions on functional areas.
• I was the lead EDI developer and was offered a full-time position as the EDI Architect Manager for GIS.

TECHNICAL SKILLS:

Languages: COBOL, JCL, CICS, SAS

Database: VSAM,DB2,IMS DB/DC

Operating systems: OS 390, Z/OS, Windows

Project Management: JIRA, Confluence, Microsoft Project, Excel, Word, PowerPoint, Visio.

Tools: GENTRAN, GIS, TSO/ISPF, SDSF, Connect Direct, IBM Utilities, File Aid, File Master, Tritune - performance tuning tool, CA - 7, Panvalet, Changeman, STAR, STS, LCS, ACS and BellSouth Procedures and Utilities (BFTS, NDM, XMIT, SCANPDS).

PROFESSIONAL EXPERIENCE:

Functional Consultant /Associate Project Manager

Confidential

Responsibilities:

• Prioritized maintenance tasks with Business Customers and Application Owners to come up with delivery time lines
• Created Project Plans and monitoring day to day activities of multiple projects
• Evaluated and tracked milestones to deliver projects on time
• Managed the resource capacity & forecasting for onsite and offshore team
• Defined and mentored the team in implementing standard operating procedures in Software
• Development Life Cycle (SDLC)
• Presented periodic dashboard reports on the project progress, issues and risks to project stake holders and business customers

Senior Business Analyst

Confidential

• End to end ownership of business requirements - Defining the functional requirements for enhancing the capabilities for regional acquiring platform.
• Created Business Process Flow documents, System Requirement Document, System Use Cases & Functional Specification documents.
• Involved in the initial understanding KT process of the VisionPLUS subsystems and its external interfaces.
• Support team members in creating new conversion programs, retrofit the code and compile the affected components in DV (Delta Vision), solve compilation issues.
• As a Senior Business Analyst, I have to analyze the current functionalities in their existing systems, document and upgrade their customized functionalities on the new 8.51 Base version.
• Co-ordinate Onsite and offshore team with critical delivery deadlines.
• Gather insights on key data needed for the effective risk management and reporting.

Associate Project manager

Confidential

• Prioritized maintenance tasks with Business Customers and Application Owners to come up with delivery time lines
• Created Project Plans and monitoring day to day activities of multiple projects (both Agile and waterfall models)
• Evaluated and tracked milestones to deliver projects on time
• Managed the resource capacity & forecasting for onsite and offshore team
• Defined and mentored the team in implementing standard operating procedures in Software
• Development Life Cycle (SDLC)
• Presented periodic dashboard reports on the project progress, issues and risks to project stake holders and business customers

Techno Functional Analyst and Lead Developer

Confidential

• Analyzing the Business requirements and Functional changes in the new and existing applications and prepare the test Cases, review the test cases and sending to Business Sign Off.
• Worked in the development of new projects in GSL such as Future Vision Loan Optimization, Collateral Redesign III, Triparty Securities Lending1 (TSL1), Auto borrow Amendments, and Performance turning of the entire GSL System.
• Create and maintain tests and test records, log defects, analyze defect data, perform testing for product releases, maintain strict adherence to client's prescribed testing guidelines, control processes and procedures.
• Exposure in preparing projects forecasting reports to control the overrunning to be shared with client during status meeting every month.
• Assist the development and business teams to bridge the gap by involving in conference calls with the clients in getting the requirements and updating the status of current QA Activities.

Business Analyst

Confidential

• Providing Business Requirement Document (BRD), functional direction for the development, design, and systems integration to client engagement’s from definition phase through implementation.
• Identifying the issues in requirements, design specifications, and product documentation.
• Identifying the functional components for the impacted applications that need to be modified / created, preparing the Component Matrix.
• Processing claim forms, adjudicates for provision of deductibles, co-pays, co-insurance maximums and provider settlements.
• Thorough understanding of medical terminology in relation to diagnoses and procedures.
• Followed adjudication policies and procedures to make sure proper payment of claims.
• Provided timely customer service to members, providers, billing departments and other insurance companies on the subject of claims.

Project Lead

Confidential

• As a Project lead responsible for Analysis, design, development, testing and implementation.
• EDI Knowledgeable and EDI SME to assist with new business requirements and requested EDI projects.
• Document, MAP, Test and Implement ANSI X12 EDI Maps.
• Daily communications with internal and external IT department personnel, EDI VAN's, and Customer Service.
• Along with the development activities, handle the testing activities and provide Documentation for testing activities like Process the BT/ST files and validate the accounts from the Integration Test Plan (ITP)/ Project System Test Planning (PSTP) and send the processing and validation results to the BT/ST Team.
• Production Monitoring for different regions and notify the team about the possible Gentran errors and Out of Balance and able to analyze production problems and provide solutions to all critical production issue.
• Responsible for effective communication between the project team and the customer and also to provide day to day direction to the project team and regular project status to the customer.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
• Follow up BAU team for issues raised to get quicker resolution.
• Generating reports for outstanding issues and follow up respective teams.