Program Management Analyst Resume , Port Huron, MI - Hire IT People

SUMMARY:

Recent graduate with three years’ experience providing outstanding service to both internal and external customers. Maximize productivity through efficient and innovative use of technology.
Deliver precise, timely results in a deadline - driven environment.
Develop process efficiency in the workplace, taking initiative to plan, analyze, organize, and execute multiple projects of any size, often simultaneous, from scope development to closeout.
Communicate clearly, accurately and thoroughly using various methods including electronic systems, written documents, video presentations, and one-on-one training.

PROFESSIONAL EXPERIENCE:

Program Management Analyst

Confidential

Responsibilities:

Lead, develop and maintain contact with Tier1 and Tier2 suppliers, die construction sources and internal Ford Motor Company organizations including but not limited to Product Development Body,Purchasing, Global Vendor Tooling and Program Management to ensure the appropriate maintenance f tracking documents and reports.
Analyze data for missing information and/or data that do not meet requirements; lead resolution of Issues. Develop, generate and maintain data summaries and reports including charts and graphs for management metrics.
Continuously update PCF/TCB super matrix and follow up on containment plan

Pricing Administrator

Confidential, Port Huron, MI

Responsibilities:

Improved rebate process by implementing procedures that ensure correct and accurate customer pricing.
Increased efficiency and customer satisfaction by improving access to customer information, independently organizing and maintaining system files with correct part numbers and descriptions.
Diligently reviewed and revised all work instructions pertaining to price administration during first six months of employment.
Trained cross-functional team in use of P21 ERP/CRM system and overall pricing best practices through videos and ongoing oversight to ensure integrity of database.
Consistently met or exceeded stringent management and personal goal for completing catalog items.