SUMMARY:

• Proficient Program Manager and Supervisory IT specialist with over 20 years’ experience in developing and delivering high quality technologically advanced IT, RF and electronics products, support and services in Federal Government, Aerospace, commercial, global, and defense environments.
• Skilled at delivering results in complex situations by clarifying issues, advocating solutions, mobilizing cross - functional support, negotiating and facilitating decision making.
• Exhibit excellent leadership and interpersonal competencies by effective problem solving, motivated team building and productive presentations that facilitate ideas while communicating concepts and applied knowledge.

KEY STRENGTHS AND PROFESSIONAL DEVELOPMENT:

• PMP Certification
• Datacenter Operations
• Agile Srcum and SDLC
• Lean, 6-Sigma, ITIL
• Quality and SLA metrics
• Contract Negotiation
• Manage Programs over lifecycle
• Client Relationship Management
• Leading Change and Transition
• Business-IT/IS Alignment Strategy
• Strategic Alliances and SCM
• Launch and Implement Strategy
• Hire and retain skilled staff
• Motivate, mentor, coach and train
• Team Conflict Resolution
• Manage Budget and Resources
• Marketing & Finance Strategy
• Design and Build Globally
• Electrical/Electronic Design
• RF/IT Systems Engineering
• RF, EO/IR Wireless & Sat Com

TECHNICAL SKILLS

Taught TCP/IP. Familiar with Unix/Linux platforms, Citrix/VMware, Sharepoint, Windows Server, Exchange Server, database (Oracle, IDSII, IDMS), Middleware (CICS, TP8, Tuxedo, Weblogic) and SANs. Well versed in MS Office Products, Electrical/Mechanical Engineering tools, graphics software, and System Design, Integration and Cost Estimation tools. Experienced programming in Java, FORTRAN, C, Visual Studio, MS .Net, web development and SQL. Comprehand Lab-View, GPIB, RS232 interface coding, CISCO router config, PPP, frame relay, X.25, LAN/WAN protocols, help desk administration and supported other protocols such as Novell, DECnet, and AppleTalk.

PROFESSIONAL EXPERIENCE

Program manager

Hines, IL

Responsibilities:

• Manage onsite contractors while leading multiple simultaneous IT projects for Confidential - Confidential.
• Managed multiple projects and Supervised a team of contractors to develop plans and deliver solutions for operations, support and maintenance of Hines Datacenter to include
• Database and Middleware systems such as Oracle (Sun/Solaris, Database, Tuxedo, WebLogic), IBM mainframe (including IDMS, CICS), Bull Mainframe (including IDSII, TP8)
• Virtualization systems such as Cirtix and VMWare
• Hardware/software systems to include server configurations, Operating Systems (Windows/Solaris/Unix/Linux), virtual tape systems and enterprise storage systems (SAN)
• Secure access to the data systems by working with Network Security Operations Center firewall security and Identity and Access management teams using SSL certificates, SAML authentication, 2 Factor authentication, etc.
• Facilities systems such as Electrical, Networking (LAN, WAN, VOIP), HVAC and building infrastructure
• Advise high level managers on organizational goals, center objectives, and management strategies for Enterprise Operations Benefits Systems Infrastructure organization.
• Led multi location cross functional programs starting with formulating and evaluating both the short-range and long range plans necessary to accomplish organizational goals, to SLAM (budget) initiation, program kickoff, daily/weekly scrums for development and ending with implementation and delivery on requirements from Enterprise Operations and Product Development teams that included IT specialists, developers, project coordinators, technicians, and operations within Veterans Benefits Administration and outside vendors.
• Adjusted priorities and efforts of computer specialists as necessary and performed performance evaluations, appraisals, initial training and management of on-site contractors to meet the needs of the Veterans Administration

PrOGRAM Manager

Naperville, IL

• Lead all aspects of controls programs for $350 Million Company while driving programs and business development with key accounts for additional sales
• Led multi-national cross functional teams of manufacturing and design engineers, project coordinators, technicians, supply chain, and operations in order to effectively drive profit and meet customers’ needs.
• Drove company growth by setting strategic goals, contract negotiations and performance with P&L responsibility.
• Delivered programs starting with proposal and pricing development to contract negotiations, program kickoff and ending with product delivery while ensuring product quality, service integrity and meeting schedule/ cost goals.
• Managed new product development, revenue forecasts, staffing requirements, and business goals to drive profit and growth, improve budget planning and increase market share.
• Mentored individuals to assume larger roles in the organization and build a more robust team.

Product & engineering Manager

New Berlin, WI 

• Migrated and trained Engineering department from in-home mail server to Google mail server while negotiating the SLA and maintaining encryption of e-mail for protecting proprietary and export information.
• Led cross continent Operations, IT and Engineering team that implemented seamless transition of Engineering Product and Software development Environment between Switzerland, Brazil and US locations within 3 months
• Led cross functional teams of manufacturing and design engineers, project coordinators, technicians, supply chain, and operations in order to effectively drive profit and meet customers’ needs.
• Manage new development for RF, digital and lighting products to drive growth and increase market share.
• Co-Managed business unit P&L and direct reports to drive growth by setting strategic goals, contract negotiations.
• Successfully led programs from proposal and pricing development to contract negotiations, program kickoff, product delivery by setting schedules, prioritization, resource and financial budgeting to meet delivery and quality levels.
• Development of product and revenue forecasts, staffing requirements, and business goals to drive budget planning.
• Encouraged innovation and inventive thinking through regular “Lunch and Learn” training sessions.
• Initiated and implemented CMMI process with DO 278, 178, 254 level networked System and Software development environment enabling FAA compliant product delivery of flight operable hardware products and software applications
• Developed process to reduce quote lead time by about 1/3 and save roughly $20,000 annually.
• Mentored individuals to assume larger roles in the organization and build a more robust team.

Program Manager 

Rockford, IL

• Implemented program critical network and MRP System by leading SLA negotiation, customers, managers, facilities, engineering, manufacturing, supply chain, improving productivity of the team and eliminating missed deadlines.
• Resolved DMS issues on program critical items by leading contracts management, customers, engineering, manufacturing, facilities, supply chain and executive management, resulting in a win-win situation for all involved.
• Led and implemented an intense dual sourcing strategy of ACE compliant suppliers from Confidential countries by leading the staff, functional and program managers, engaging executives, customers and negotiating subcontracts.
• Led development of electrical and electromechanical systems for executing programs’ Systems, SW, HW, IT and Networking efforts for air platforms to deliver mission compliant quality, reliable, affordable and supportable products that included electronics controls, electric generators, oil filtration, coolant distribution, fire suppression, startup and battery charging systems by applying automotive standards to deliver programs under budget with double digit profits.
• Proposed, negotiated, kicked-off, manufactured, tested and started deliveries within a period of 90 days of a production program by negotiating price and terms that were well above company final position, creating additional incentives, working with the entire team to execute Production Readiness Reviews, Technical manufacturing and quality processes reviews, Supplier Collaboration and Development, Change Management, Achieving Competitive Excellence (ACE) quality operating system, EVMS and initiating company compliant third Party Logistics (3PL).
• Negotiated and Generated 80% of the entire production contract’s cash flow in the first month while earning incentive payments by leading engineering, manufacturing and supply chain in expediting resources to meet aggressive schedule for delivering the first 2 of 260 production items for JSF LRIP 3 Program while leading F15 and F16 legacy programs.

Baltimore, MD 

Program Manager 

• Implemented classified network and solution to share classified data by establishing document repository using FTP server over classified internet links enabling connectivity, efficiency real time classified data exchange at NGC.
• Led engineering and manufacturing to demonstrate integrated instrument panel for driver and mission information systems with body, sensors, climate and engine controls, to enter Vehicle Systems market.
• Selected, led and implemented strategic business and development plan to penetrate the Ground Systems Market by working with customers and engineering resulting in funding for high efficiency lighting and ultra-thin electronics that can be integrated and used on HMMWVs, Tanks, FCS vehicles, MRAP and JLTV efforts.
• Led Manufacturing operations to implement Lean process by separating manufacturing into product and commodity cells, implementing six-sigma and value stream projects resulting in kitting, eliminating FOD and static damage, reducing cost, footprint, incoming inspection, product travel, receiving, capital requirement and shipping time.
• Concurrently led over 60 different Line Replaceable Unit’s (LRUs) programs and Proposals for F-16 logistics, spares and repairs while managing Electronics Warfare program by coordinating with F-16 manufacturing and logistics in FMS partner country’s governments and embassies, USAF, Prime DSS, DDTC, BIS, suppliers, provisioning, engineering, manufacturing and field support, EAR and ITAR compliance resulting in zero F-16 groundings due to LRUs and seamless of program with operations in Illinois, Virginia, and Washington DC.
• Earned resulting sharing awards for the entire team by leading Operations for Cobra Judy program and G/ATOR vehicle platform Proposal resulting in winning G/ATOR and successful PDR on Cobra Judy.
• Led Operations that resulted in passing ISO2000, AS9100 and CMMI, HQA audits and retaining quality certification, by creating and implementing EVMS, manufacturing, data, configuration, quality and risk management plans and by self-auditing and correcting audit failures in the said disciplines.
• Led and aided the team strategy to create and capture funding for Japan US Radar Research program, Adjunct Sensor, Ground based Fire Control Radar, Space Fence and F-15E Radar upgrade program by campaigning with customer community and showing them theatre gap analysis.

Systems and Test Engineer

• Conceptualized, designed and implemented web-based MS SharePoint environment by working with enterprise IT, vendors and customers enabling users and managers access to documents, design, data and shared SW development.
• Received SOLE award and Timely Delivery award for creating and implementing Web based Total Ownership Cost and Cost as Independent Variable tools and processes by interviewing DoD leadership via Government Electronics and Information Association, leading finance, pricing, HW, SW, systems and logistics to meet O&S and DTC goals.
• Led and successfully qualified Dual Band High Power RF Switch for Space Network Systems test program as a Professional Development Program (PDP) member by working with other division of NGC, test technician and lead engineers resulting in funding next phase of the program and first PDP nominated & accepted in Program leadership Qualification System (NGC’s PMP equivalent)

Engineering lab supervisor 

Warrenville, IL 

• Developed test applications to qualify designs in a short yet timely manner while maintaining the quality of tests
• Reduced budget by 8% using 6-Sigma efforts for networked testing, training and adjusting resources.
• Led, Designed, Tested and released the subnet for operations starting with laying Cat 5-network cables per subnet, network diagram using 3com and Cisco hardware hubs, switches, routers and encryption devices from internet to the users work area for networks in departments at Motorola and TI
• Led Engineering Lab, Tests and Staff to stream line processes resulting in efficient outputs from the labs

Project manager/lead engineer 

Buffalo Grove, IL

• Led, Designed, Tested and released the subnet for operations starting with laying Cat 5-network cables per subnet, network diagram using 3com and Cisco hardware hubs, switches, routers and encryption devices from internet to the users work area for networks in departments at Confidential and Confidential
• Using 6-sigma principles (prior to ITIL prevalence) launched and administered Windows NT network interfaced with apple net in Engineering Department facilitating use of off the shelf engineering design tools by acting as a liaison between Engineering, IT and facilities management, and by getting appropriate approvals.
• Received 10X reductions in cycle time award for upgrading and Converting Life test facility from Apple system to Windows system by revamping test software, modernizing computer hardware and replacing electromechanical interfaces that attained 10X reduction in set-up time resulting in 6-Sigma Greenbelt.
• Managed Product Design, launch and support of Canada lighting Product Line resulting is 3 products released within 6 months instead of 3 years by collaborating with marketing to research requirements, working with supply chain to align vendors with product launch needs, approving over time for drafting, configuration and data management and lab technicians and efficient manufacturing scheduling.
• Started as a lead technician for lighting, electronics and mobile products to support engineers in design qualification through prototypes, pilots and component tests, builds, scheduling and durability and acting as a reliable source in the for lead engineers resulting in promotion to product line manager.

GENERAL  manager & Co-Owner

Downers Grove, IL

• Negotiated Mathnasium franchise partnership contracts along with franchise purchase price and agreements
• Built a team of trusted employees and created loyal customer base while creating moderate profits from daily operations

IT Specific professional Supervisor

• Embedded in all aspects of IT management starting with Laying down CAT-5 network cables, overseeing design of hardware, software and networking systems, managing complex development/migration of systems with high regards to quality and security and advising C and V level management on organizational goals, center objectives, and management strategies by formulating and evaluating short and long range plans necessary to accomplish goals
• Lead a team of 40+ contractors to manage HW, SW, OS, network and telecommunication platforms and systems for Confidential at Confidential
• Trouble shot and revitalized computer HW in various labs, assisted students in trouble shooting issues with various computer HW and SW (akin A+) supported by the institution and supervised public computer labs while maintaining UNIX servers, installing SW & managing application licenses to meet students’ & staff’s requirements.
• Using 6-sigma principles (prior to ITIL prevalence) launched and administered Windows NT network interfaced with apple net in Engineering Department facilitating use of off the shelf engineering design tools by acting as a liaison between Engineering, IT and facilities management, and by getting appropriate approvals.
• Received 10X reductions in cycle time award for upgrading and Converting Life test facility from Apple system to Windows system by revamping test software, modernizing computer hardware and replacing electromechanical interfaces that attained 10X reduction in set-up time resulting in 6-Sigma Greenbelt.
• Upgraded department wide desktops and laptops with new versions of Apple, OS2 and Windows OS systems and MS Office at Oakton Community College, University of Illinois and Motorola resulting in update of computing environment and reduced interface issues for multiplatform users inside and outside the respective departments.
• Instructed students in TCP/IP while preparing them for CCNA, CCDA and Network + as an Adjunct Instructor for Champlain Confidential, VT
• Installed Internal LAN, managed micro website and Mathnasium Operating System while managing pay per click marketing resources resulting in efficient scheduling of instructors and administrative resources, creating 12% decrease in operating expenses