SUMMARY:

• Success - driven leader who utilizes creativity, collaboration, and entrepreneurship to deliver technology and business value that effectively meets or exceeds diverse functional, operational, and industry needs.
• Intellectually assertive in identifying core problems, he develops innovative strategic solutions, communicates efficiently at all levels of the enterprise and empowers team members to perform at their highest competence level.
• Managed multimillion-dollar full lifecycle Information Technology projects and programs and improved operations for a variety of organizations, both in private in public sectors
• Turned around strategic multifunctional IT program portfolio; increased program revenue by $7m and expanded team by 17% within the first year; credited with a “Client Recognition Award” by Centech CEO
• Coached project and program managers in complex project and portfolio management topics with immediate operational application
• Launched the Program Management Office for a service delivery enterprise; elaborated a customized life cycle methodology that lead to 25% cost savings and eliminated the need for additional technical staff
• Developed the portfolio modernization roadmap for 110 IRS legacy applications
• Instructed MCSE and other technical courses to over 750 students
• MS graduate, Electrical and Computer Engineering; PMP, ITIL, and MCSE certifications

PROFESSIONAL EXPERIENCE:

Confidential, Falls Church VA

IT Program Director

• Coordinated with the CIO and directors in remediating all deficiencies; established new performance baseline
• Continually brainstormed with business executives and systems owners for architecture innovation and simplification in a large scale, distributed environment
• Re-organized the delivery team structure, transferred out non-essential functions, and introduced Agile processes for project work assignments and tracking
• Enhanced infrastructure readiness to sustain surge traffic and migrated the application suite to the cloud (Azure) and organized 24x7 support
• Designed and set up an Asset Management and Financial Software System to convert the OCIO to a Fee-for-Service provider. Assisted the client in developing policy, which resulted in $7m additional annual revenue

Confidential, Arlington VA

Principal Program Manager | Consultant

• Directed multimillion-dollar full lifecycle software development, cloud and infrastructure projects using Agile, Waterfall, or hybrid methodologies; balanced quality, risks and expectations with on-time, in-budget delivery
• Developed the application portfolio modernization roadmap for the IRS mainframe ecosystem; performed business and technical evaluation of 110 legacy applications; estimated budget, schedule and staffing levels
• Consulted at OMHA, an HHS agency, and developed the RFP package for a $30m Case Management System needed to automate case review and adjudication; designed the PMO responsible for acquisition, program oversight, training, and executive reporting
• Launched and championed the Program and Portfolio Management Office (PPMO) for a mid-size enterprise; elaborated and implemented a customized project lifecycle methodology, which led to 25% cost savings and eliminated the need for additional technical staff

Confidential, Chantilly VA

Senior Program Manager

• Directed large multifunctional Information Technology new development and modernization projects in a complex, distributed, business-critical environment consisting of Windows, UNIX and mainframe systems; strategic focus included unified enterprise architecture, inter-agency interoperability, technology refresh, and COTS standardization. Coached more than 25 project and program managers in the IRS enterprise program lifecycle (ELC)
• Continually led the improvement of the enterprise project lifecycle processes and deliverables in response to special projects requirements and constraints; established strategic collaborative relationships with other MITS departments (EA, cyber-security, app development, etc.) and negotiated the buy-in from executives for specific exceptions
• Promoted the ELC PMO throughout the enterprise via brownbag lunches and customized presentations. Designed and developed ELC training materials for managers and technical staff involved in enterprise projects; coordinated and delivered engaging classroom and online presentations to over 400 staff

Confidential, Falls Church VA

Deputy Program Manager

• Led the EOIR Datacenter Engineering and Operations team of 18 IT professionals overseeing over 120 servers, storage, network infrastructure and security, and business applications; served as primary point of contact for advising on complex enterprise technical solutions in a high-availability environment for 3000+ users located in 10 regional offices and headquarters.
• Planned and directed the server refresh and SAN implementation project ($15m budget); captured actuals, analyzed variances and generated EVM reports. Created the governance framework and developed the operational methodology for migrating the hosted apps, Web sites and databases into the new environment, which was completed 3 months ahead of schedule.
• Established an ITIL-compliant service management framework for new and enhanced datacenter service requests and for performing planned monthly maintenance that led to efficient use of resources, reduced rework, improved customer satisfaction, and decreased operational expenditures by 18%.