Scrum Master Resume Indianapolis, IN - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential, Indianapolis, IN

Responsibilities:

Collaborate at the individual, team and organizational level on the importance of prioritizing work and delivering value to the customer, early and often.
Help the organization see the benefits of adopting an agile mindset.
Assist the teams in reaching shared understanding sooner by facilitating face to face communication
Facilitate Scrum ceremonies for the teams and the organization

Project Manager

Confidential, Indianapolis, IN

Responsibilities:

Identified potential project risks and help the team work together to solve them.
Helped the teams see the value of project reviews and retrospectives.
Built project teams and report to respective project sponsors.
Identified team resources needed and communicate expectations to team members and stakeholders.

Agile Team Leader / ScrumMaster / Project Manager

Confidential

Responsibilities:

Gathered business requirements to include in project planning.
Planned and coordinated project release dates as per the requirements of the clients.
Facilitated Stand - Ups and Retrospectives with developer teams to help identify and remove impediments to success.
Assisted with User Story creation and User Acceptance Testing.
Mentored individuals and teams on Scrum

Digital Project Manager - Contractor

Confidential, Indianapolis, IN

Responsibilities:

Facilitated team meetings with client and developers in support of these projects.
Monitored the development progress to ensure deliverables were within scope and budget.
Removed obstacles for the teams by escalating issues to leadership which resulted in early deliveries.
Provided weekly reports and proactively communicated all project related information to clients and stakeholders.

Sr. Project Manager

Confidential, New York, NY

Responsibilities:

Using Agile methodologies, worked closely with account teams and clients to ensure project deliverables were on time and within agreed scope and budget.
Facilitated daily stand-up project meetings to ensure the teams understood and adhered to the client’s vision while the project was under development.
Provided input on creative design meetings with account teams and clients.
Managed resources across multiple projects.
Coached teams and leadership to help ensure Agile methodologies were adhered to.

Director of Client Solutions & Support

Confidential, New York, NY

Responsibilities:

Implemented a support team system with each analyst directly responsible for a small number of accounts.
Managed the development and launch of a web-based content management and tracking system designed to improve accuracy, and customer satisfaction.
Built and streamlined teams focused on client success without an increase in headcount.
Instituted a 24 x 7 support plan for the call center involving departments in the U.S. and overseas.
Developed a client satisfaction evaluation system and also designed the post result initiatives.