PROFESSIONAL EXPERIENCE:

Confidential, VA

Principal Project Manager

• Full project lifecycle and delivery of IT products and services including but not limited to the planning, managing, and deployment of IT infrastructure changes into the development, test and production environments, refresh and upgrade of standard servers, laptops, and supporting software, refresh and upgrade of mobile devices and supporting software.
• Ability to create the full range of industry - standard project documentation, both independently and collaboratively.
• Firm understanding in the areas of Federal Acquisition process from proposal release, award, and implementation.
• Experience managing the development of acquisition related documentation for commercially available (COTS) products and supporting services.
• Effectively communicate relevant project information to multiple client management levels.
• Identify client needs and evaluate alternate business solutions.
• In depth knowledge of Microsoft SharePoint, Project, and Microsoft Office Suite.
• Knowledge of Agile and waterfall (Hybrid) methodologies for project implementations.
• Experience communicating effectively with technical and non-technical audiences.
• Excellent organizational skills.
• Excellent written and oral communication skills
• Experience establishing best practices and policies for IT investment, portfolio and program/project management
• Experience using formal program / project and portfolio management methodologies

Confidential, New Jersey

Global and Domestic Device Refresh

• Plan and coordinate all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment in Microsoft Project and Excel. Coordinate work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. Develop detailed project plans and manage all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity as each project differs.
• Work with resources in managing installations, moves, adds, changes, refresh, testing and implementation of personal computer hardware/software systems for small projects.
• Primary interaction point is end users across global business units.
• Create metrics and review service tickets and identify opportunities for improvement. Solve and troubleshoot problems related to desktop computers, laptops, and different systems.
• Manage and oversee the release implementation Schedule for the Domestic and Global GSM, including the scheduling, coordination and facilitation of the deployment process.
• Create, maintain and execute deployment plans to ensure that migrations to the Domestic and Global Arena is delivered with quality.
• Ensure that the deployment project plan and business readiness plans align
• Mitigate deployment related risks
• Lead release deployment reviews, release deployment, and post release review activities

Confidential, New Jersey

ITIS Project Manager 

• Responsible for all aspects of the Global Transition Services Provides Global (except EMEA) based Site Services and Service Desk transition leadership,
• Closely coordinates with Customer sites services leaders to ensure consistency of transition approach and timing across the program,
• Resolves escalated issues utilizing transition governance model
• Ensure that Site Services and Service Desk transition is executed on time, with a high degree of quality and according to the approved approach
• Leads Site Services Transition Management compliant to Xerox Transitions Methodology Standards and Methodology, Communication Management with XEROX and Customer Leaders
• Risk Management including recommendations and mitigation strategies.
• Change Management
• Schedule Management
• Quality Management
• Including on time delivery of all Site Services Transition Deliverables meeting contractual and quality standards Leads the Global Site Services team in executing the detailed transition plan daily based upon the Transition Approach, achieving each transition milestone within the detailed transition schedule.
• Conducts required daily and weekly transition status meetings, XEROX Internal and the client.
• Executes formal transition closure process, including acceptance sign-offs, satisfaction surveys and lessons learned feedback sessions.
• Working knowledge of pharmaceutical, medical device and diagnostics, consumer health products and biologics industries.

Confidential, NJ

Program Manager

• Leads enterprise programs for go-to-market product solutions from inception through post-launch production.
• Responsible that the product is delivered on schedule and on budget, and defined objectives are achieved for revenue, savings, and customer satisfaction.
• Collaborates across multiple organizations including Technology, Sales, Service Assurance, IT, Finance, Sourcing, Legal, and third-party vendors as required.
• Develop and drive project schedules, providing executive communications to upper management. Coordinates the identification, ownership, and resolution of process, technical, functional, and resource related issues.

Confidential, New Jersey

Senior Project Manager

• Manage Multiple Platforms (V22, E2C, E2D, FMS, and T56) data transformation from Mil Specs to MS Project, to report to the Program Manager for Sustainment Services.
• Duties and responsibilities include managing resources, developing and executing project and process plans, implementing policies and procedures and setting operational goals.
• Acquire resources for projects and processes, lead process improvements and develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
• Provide oversight and approval of Solution approaches, products and processes and monitor appropriate metrics to ensure performance to plan. Leadership for the development of data transformation solutions and teaming with the Readiness Integration group.
• full stakeholder communication, attention to detail, being a facilitator between technology and business organizations, problem solving, analysis, issues and risk management, managing costs, and driving projects from inception to closure, the reports needed to provide status will include, but not limited to the creation of Business Requirement Document, Joint Requirement Document, Solutions Approach, Project Develop Plan, Joint Strategic Team, Estimate Reporting and various reports as needed.

Confidential, New Jersey

Project Manager

• Extensive Experience in the PMO Environment implementing & providing support to the (PMO) office.
• Creation of detailed project plans that are customized to the project/product.
• Controlled project scope and prioritized issues to make appropriate recommendations to senior management on best alternatives to reduce risk and to meet aggressive project timelines.
• Monitored project deliverables and progress through continuous communication with project members
• Prepared reports on project progress, problems, Audits, capitalization of assets, Resource allocation in a complex matrix environment, and reports based on company standards as it relates to the internal and external requirements
• Created and maintained work breakdown structures and work packages while employing CPM techniques to ensure cost, schedule, and scope compliance
• Worked with client and internal Server farm management on development of a project plan to consolidate various cluster and backup production sites.
• Developed project financials including resource planning, cost, and percent complete ensuring acceptable margins as provided for the various internal and regulatory Audits.
• Creation of off-shore testing team, training them on client products and delegating duties to the team. Setting up remote-testing capabilities, managing daily communication and status reporting from the off-shore lead.
• Developed complex process plans to ensure that the upgrade and re-engineering of the product is completed with as few issues / punch lists to minimize time constraints.
• Defined Project Plans using MS Project Plan, setting up deliverable expectations for both US and off-shore team members; managing budget, cost and timelines on all projects

Confidential, Middletown, NJ

Program Manager

• Expert in executing multiple projects ranging from software, infrastructure, financial and product development when using the Capitol Project Tracking System, ExpressOne & PRISM reporting Tools.
• Highly experienced in program/project management. Including but not limited to the waterfall method.
• Execution expert in interim management and management of turnaround/crisis situations (organizational upheaval, acquisition assimilation and recovery from poorly managed projects) Confidential the financial, organizational and project level.
• Professional expertise in leading projects under higher quality standards in fast a paced environment.
• Responsible for complex budget, forecasting, development, Infrastructure, cost, resource capacity, vendor contracting using the Portfolio Admin tools.

Prudential Financial, NJ

Program Manager Iselin

• Responsible for the Implementation of the new Data Center
• Implementation and design of Data and voice cables (Cat3, 5, 5e, 6 and 7)
• Planned the design of the Data Center LAN and physical Security Infrastructure.
• Negotiated, Qualified, and selected a Managed Network Services Provider to monitor the network, 24 x 7.
• Design of Data Center & Server Room Wire Management
• Designed and managed the virtualization and migration of Applications into the new Data Center.
• Reporting and implementation of Voice, Video and Audio Cabling
• Drove the development of the Service Delivery Model for the IT Organization based on ITIL Service Management.
• Created the Project Communications Plan.
• Designed the Project Plan, Schedules, and Financials.
• Consistently delivered IT deployment projects on-time, on-budget and with minimal disruption to critical business processes.
• Estimated emerging customer needs and develops innovative solutions to meet them.
• Developed solution approach Plan (SA) that solves unique and complex problems with broad impact on the business.
• Led in the development of business strategy.
• Engaged in the development of and managed business plans to achieve objectives.
• Lead large, complex projects to achieve key business objectives.
• Translates highly complex concepts in ways that can be understood by a variety of audiences along the project plan stakeholders.
• Engaged and participated with the senior leadership to adopt new ideas, products, and/or approaches.
• Directs cross-functional and/or cross-segment teams.
• Lead Business Strategy, End-to-End Planning, Change Control, & Execution.
• Gather requirements, complete gap analysis, approved vendor contracts.
• Engaged in the management of large scale deployments for middle to large corporations.
• Planned process, scope, risk, quality, compliance, communications & schedules
• Resolve issues, report status, lessons learned & project closure.
• As part of project implementations projects, applications (Microsoft products, multiple hardware and COTS software products included by not limited to operating systems) translated highly complex concepts in ways that can be understood by a variety of audiences along the project plan stakeholders.
• Generate Business Requirement documents, project charter & Consolidated Project Plan, scope, cost analysis & budget, Solutions Approach, Joint Requirement documents, agendas, Risk & Issues logs & accurate status reports
• Produce metrics framework, detailed MS project plans with schedule set key tasks & milestones, phases, resource allocation, duration, dependencies, deadlines & constraints; format critical path WBS GANTT charts & build project documentation using MS Office, Excel, Word, MS Project, PowerPoint, Visio, Productivity tools
• Solid experience building teams, managing resources & staff located in multiple time zones: 30+|- Cross-Functional SME Subject Matter Experts, Analysts, Architects, Consultants, Vendors, Coordinators, Database & Systems Administrators, Designers, Developers, Engineers, Managers, Network & Telecom, Programmers, QA, Training, Security, Specialists, Business & Technical Resources Hyderabad, India