SUMMARY:

• Certified SAP - HCM consultant (by SAP)
• SAP Instructional designer and facilitator with a focus on ADDIE and Adult Learning Theory
• Hands on SAP experience with: HCM, FICO, SD, PP, MM, O2C, P2P, BPC, LSO/LMS, and SAP Solution Manager
• Project manager who successfully oversees and delivers end-to-end SAP training and documentation solutions
• Designs, develops, and deploys tailored and relevant SAP training materials for target groups of learners
• Identifies and adapts smart and alternate training methods for effective and measurable learning outcomes
• Performs needs analyses and coordinates with clients to ensure specified and relevant materials development
• Experience creating blended leaning solutions with a balance between eLearning and ILT
• Advanced user of SAP-LSO, MS Office Suite, SharePoint, uPerform, and Visio
• Identifies opportunities, suggests pragmatic solutions, and leverages technology whenever possible
• Develops and administers evaluations/assessments to track metrics and measure learning effectiveness
• Tracks materials development to manage deadlines and deliver accurate and measured reporting to clients
• Functions as a liaison between project teams and clients for all training-related needs
• Works collaboratively with business partners and SMEs at all levels of the organization
• Plans, coordinates, and facilitates workshops, training sessions, seminars, and meetings as required

PROFESSIONAL EXPERIENCE:

Project Manager and Sr. Analyst

Confidential, Jacksonville

• Managed multiple teams of business analysts to conduct a college-wide business process mapping exercise as the foundation of a planned Oracle HCM implementation
• Coordinated and facilitated over 200 business process mapping workshops with business unit leaders

SAP Consultant and Instructional Designer

Confidential, Ft. Lauderdale

• Conducted requirements workshops to determine and document financial reporting requirements
• Developed, and delivered SAP-BPC training for a target group of end-users
• Designed and facilitated instructor-led SAP BPC training for a targeted group of Finance personnel
• Designed, developed, and deployed a complete eLearning library of learning modules using Adobe Captivate

SAP Consultant and Instructional Designer

Confidential, Omaha

• Conducted requirements workshops to determine and document financial reporting requirements
• Designed and developed SAP-BPC training for a target group of end-users
• Designed, developed, and deployed a complete eLearning curriculum using Adobe Captivate

SAP Consultant and Instructional Designer

Confidential, Miami

• Designed, developed, and facilitated SAP ECC 6.0 training for a target group of public sector employees
• Mapped and re-engineered multiple HR processes as part of district SAP implementation
• Designed, developed, and facilitated all SAP HR project and end-user training
• Responsible for identifying and communicating process changes and their potential impacts to the client
• Designed and developed a complete curriculum of eLearning and context sensitive help files using uPerform

SAP Consultant and Instructional Designer

Confidential, Brussels

• Developed and coordinated both classroom and web-based training for over 1,000 end-users based in Asia Developed and delivered final design documents for SAP configuration
• Developed and deployed a complete e-Learning curriculum using OnDemand

Instructional Designer and HRIS Analyst

Confidential, Ft. Lauderdale

• Designed, developed, and maintained technical documentation for all systems, processes, and SOPs
• Acted as the primary liaison between the Business, Academics, and IT
• Conducting requirements gathering workshops with the business SMEs to translate needs into functional technical specifications to realize business solutions
• Designed and developed over 100 eLearning modules using Adobe Captivate

SAP Consultant and Instructional Designer

Confidential, Ft. Lauderdale

• Assigned Confidential 's Change Management Team to support the implementation of a web-bases SAP-SRM solution
• Assigned as the training lead to develop and deliver SAP Procurement training to over 1,500 end-users
• Designed and developed a complete curriculum of eLearning and context sensitive help files using uPerform
• Developed and delivered power-user training to Confidential employees in classrooms across the U.S.

SAP Consultant and Instructional Designer

Confidential

• Conducted requirements workshops with to determine and document Global HR requirements
• Mapped, documented, and re-engineered all global HR processes
• Developed and delivered SAP training for targeted groups of HR users throughout Asia
• Responsible for authoring and communicating the impact of changes to the existing global HR process
• Designed and developed a complete curriculum of eLearning and context sensitive help files using STT
• Designed, developed, and deployed a complete curriculum of CBT and context sensitive help files using RESITE

Global Training & Development Manager

Confidential, Amsterdam

• Responsible for the development and deployment of global strategic training and development solutions
• Conducted requirements workshops with multiple clients to determine and document requirements
• Developed and delivered SAP training for target groups of end-users throughout Europe and the US

SAP Consultant and Instructional Designer

Confidential, Brussels

• Assigned to the Enterprise Solutions University as an SAP consultant and trainer responsible for the planning, development, and delivery of SAP and soft skills training, both internally and externally
• Designed and developed eLearning for multiple clients
• Developed full range of SAP end-user training and delivered more than 80 days of training in Europe

Avionics Technician

Confidential, Ft. Lauderdale

• Responsible for the troubleshooting and repair of avionics systems on private and commercial jet aircraft
• Responsible for updating aircraft manuals and schematics in accordance with Naval Aviation standards

Avionics Technician

Confidential, San Diego, Jacksonville

• Assigned as an Avionics Work Center Supervisor to direct the production efforts of forty-five military and three civilians through three direct reports in a high-volume production environment
• Saved the U.S. Navy over $700,000 by personally initiating and coordinating the salvage of repairable avionics components and reintroducing them into the Naval Aviation Supply System, thereby ensuring full-mission capability and readiness of the Navy’s Pacific Lockheed S-3B aircraft fleet
• Assigned as a Collateral Duty Inspector (CDI) and Quality Assurance Representative (QAR) to ensure Naval Aviation Maintenance Safety both aboard ship and at Naval Air Stations worldwide
• Managed the Enlisted Aviation Warfare Specialist (EAWS) Program and developed a Naval Aviation curriculum covering, conducting over 300 lectures to enlisted personnel of all enlisted ranks
• Ranked number 1 of 89 Second-Class Petty Officers in Aircraft Intermediate Maintenance Department (AIMD)
• Earned both B.A. and M.S. degrees while serving on enlisted active duty
• Received Honorable Discharged after eight years of active duty service