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Volunteer Program Manager Resume

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Fort Meade, MD

SUMMARY:

  • Over 15 years’ project management experience leading government projects to meet ISO standards and leading teams on government contracts to success within the scope of the projects incorporating Risk Management processes and Enterprise Architecture practices.
  • Accomplished and effective supervisor for small or large teams ranging from 6 to 120 staff.
  • Analytical thinker, skilled in developing and executing IT plans to meet organizational goals.
  • Strong record of reducing support and training costs.
  • Experience from both the vendor and the customer perspective, with strong negotiation and presentation skills.

TECHNICAL SKILLS:

Program Management, Agile/Waterfall/SDLC methodologies, Enterprise Architecture, NIST, Oracle SQL/ ERP, SharePoint, Microsoft Project, Information Security and Assurance, ServiceNow, SAP, WAN/LAN, MAN, TPM.

PROFESSIONAL EXPERIENCE:

Confidential

Volunteer Program Manager

Responsibilities:

  • Solution Architect/Program Manager for Confidential, a non - profit addictions counseling service
  • Developed a solution to meet the needs of the organization that consisted of building the network infrastructure to allow remote workers as well as offsite case managers to have secure access to the shared network.
  • Ensured proper security measures were in place in accordance with HIPAA regulations.
  • There was no existing infrastructure which required servers, routers, switches, firewalls, etc. to ensure security on all layers of the OSI model.
  • As part of the HIPAA compliance solution taught staff security protocols and the use of encrypted email in order to transfer PHI meeting HIPAA compliance. This solution successfully passed an IT audit prior to go-live.

Confidential

IT Project Manager

Responsibilities:

  • As an IT project manager, managed efforts in an Agile methodology conducting scrum meetings with the product owners prior to presenting stories to the vendor. This required meeting with the business owners to meet deadlines in gathering requirements for enhancements to the software.
  • All work completed met privacy requirements as the data contained notes from case managers uploaded onto the system.
  • Assisted in establishing a PMO for DCS by streamlining the process and having all projects coordinated through the program manager for integration purposes across the projects.

Confidential

Infrastructure Project Manager

Responsibilities:

  • Infrastructure Project Manager contract through HP at Allison Transmission supporting the network, software, hardware and IT infrastructure visions of ATI senior leadership and stakeholders.
  • Developed and maintained project plans that oversaw acquisition and installation of new projects in support of ATI's global reach.
  • Conducted training and development of junior project managers on process improvement to facilitate a smooth transition from 2015 to 2016 projects meeting a strict deadline of completing the 2015 projects before the shutdown.
  • Responsible for coordinating TPM efforts to include desktop deployment, server deployment, phone deployment, builds, and mounting.
  • This position worked within a PMO and required project coordination through the program manager.

Confidential

Information Security/Infrastructure Project Manager

Responsibilities:

  • Infrastructure and Project Support Manager with National Government Services at Anthem supporting the network, software, hardware and IT infrastructure visions and goals of all operations laid out by senior leadership and the business owners.
  • Developed project plan for a system upgrade to the financial services software system that addressed needs of external customers.
  • Maintained a 100% on time completion rate of all tasks that oversaw the successful completion upgrade throughout the SDLC.
  • Coordinated efforts for a successful security control audit which ensured IT compliance with HIPPA NIST 800-53 and ARS 2.0 standards.
  • Managed efforts for Nessus scans to be completed on all systems ensuring that customer PHI and PII was protected.
  • Worked with developers, administrators and testers to develop project plans for any possible upgrades to the databases that are in place.

Confidential, Fort Meade, MD

Task Order Lead/Dev Project Manager

Responsibilities:

  • Task Order Lead /Project Manager for team of analysts and collectors conducting Counter-Intelligence Cyber Operations in support of Department of Defense intelligence requirements on a government contract.
  • Managed a project with a $1.2 million budget including ERP functional, technical and infrastructure upgrades.
  • Upgrades included portal development, website management and Developed project plan with internal stakeholders to determine the scope and objectives of each project.
  • Responsible for implementing security practices for the entire team and ensuring all associates were compliant with IT security standards.

Confidential, Arlington, VA

Principal Consultant/Dev Project Manager

Responsibilities:

  • Led a team that provided threat emulation; independent analysis; and critical review in support of current operations, plans, and capabilities for committed units and combatant commanders in order to enable the counter-IED (Improvised Explosive Device) fight in support of JIEDDO (Joint Improvised Explosive Device Defense Organization).
  • Delegated daily tasks to meet RFI (Request For Information) from downrange commanders.
  • Conducted quarterly information security training for all BAE personnel both stateside and for international coworkers via teleconference.

Confidential

Political and Cultural Expert/Program Manager

Responsibilities:

  • Served as the liaison between senior military officers and local Iraqi politicians by accommodating visiting VIP.
  • Developed and maintained a database that included politicians; their families; historical landmarks; religious holidays; etc. to quickly query the information when needed by primary decision makers.
  • Provided Middle East cultural training to visiting dignitaries and military personnel utilizing Power Point presentations.

Confidential, TX

Cryptolinguist SIGINT Instructor/Program Manager

Responsibilities:

  • As the project manager of the Arabic Linguist program, facilitated a team of 25 subordinate instructors and software developers to update the IT systems utilized in instruction.
  • As the project manager, balanced a budget of $3.4 million and utilized effective change management strategies to ensure completion within the scope of 6 months to meet the client demands.
  • Was awarded the Navy Commendation Medal for superior results in leading this entire project from initial analysis through implementation, maintenance and support.
  • Accumulated 1200 hours of time behind the podium instructing students on how to utilize Arabic in a SIGINT environment.

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