SUMMARY:

• 19+ years of experience working in IT projects with good solution understanding for problems across multiple business segments.
• Results oriented Senior Project Manager with 14+ years of experience managing projects / people across various technology platforms.
• Managed & led end - to-end project lifecycles in diverse work environments at client locations and Global delivery model settings.
• Self motivated and dedicated fast learner with good communication and interpersonal skills.
• Pro Active team player.
• Bachelors’ degree in Electronics & Communications Engineering.
• Proficient in PMI’s PMBOK principles and guidelines and application of the same across project lifecycle phases.
• Java Technologies
• Microsoft Technologies
• Mainframe Technologies
• Waterfall, Modified Waterfall, V-Model & Agile Iterative, methodologies. ITIL v1 practice for IT Service Management
• Management experience on projects in Healthcare, Banking & Financial services, Insurance and Retail & Marketing domains
• Extensive experience in large Development and Enhancement projects
• Extensive exposure to SEI CMMI and PMI Project methodologies

TECHNICAL SKILLS:

PM Methodologies: Waterfall, Modified Waterfall, V-Model, Agile, SCRUM

PM Tools: MS Project, Project Workbench, Planview, Prompt, Clarity, PPM Optics, JIRA

Tools and Utilities: Visio, MS Office productivity tools, MS Project, Sharepoint

PROFESSIONAL EXPERIENCE:

Confidential, MN

Senior Project Manager

• This project implemented the Cloudera Hadoop architecture based solution to integrate with the State’s BDA applications to meet the METS Auditing and Compliance requirements.
• This project implemented the solution to prevent duplicate Prospect Person IDs and eliminating cumbersome manual efforts by the County & internal State Business teams. This project also developed a solution to improve the METS data matching process, provide visibility of the METS applicants to the County users much sooner in the process and also build security around the METS data sharing.
• This project implemented the solution to trigger Employer Notices based on certain criteria that is met by the applicants in their application process. The Notice contains the Employer data that has been provided by the Citizens on the application. This project also implemented the solution for Appeals Request by enhancing the request form and also adding the additional program types.
• This project implemented the usability enhancements on the Citizen Worker & Case Worker portals by providing functionality such as keyboard focus on all the registration, eligibility determination pages. This project also enhanced the APTC calculation logic to avoid many citizen calls to the METS call center.
• This project implemented the deletion of unwanted User Tasks & User Notifications functionality and deletion of such historical tasks and notification to improve the system performance. This project also implemented new tasks for the users to help with the eligibility determination process so that the applications can be processed in an efficient manner.
• This project implemented the Assistor Portal functionality for METS where Navigators, Brokers and Certified Application Counsellors can log into the portal and help the consumers with their application process and provide more accurate information to the consumers and better manage them.

Confidential, Minnetonka, MN

Senior Project Manager

• Senior Project Manager for HIPAA and State regulated changes, New/Growth related implementation and Legacy to CSP platform migrations for the Medicaid health plans under Confidential
• Manage the Encounters IT Senior Project Managers / Application Development Managers to ensure successful delivery of the various Encounters Projects (related to Regulatory, Growth & Platform Migrations).
• Manage the Dental, Vision, Pharmacy and Transportation vendors/partners to ensure the data quality and high submission and acceptance rates with the states for Medicaid Encounters.
• Manage deliverables from cross functional application teams across multiple development methodologies.
• Cost management through portfolio management tool (PlanView/PPM Optics) to ensure project is tracking to the approved budget. Utilize the standard Phase gate of Scope change controls to keep the project on track for budget.
• Host weekly project meetings with IT, Business and Architecture teams to go through progress, project open issues, risks and come up with action plan for issue resolution.
• Mentor, guide and provide 360 degree feedback on cross-functional resources to aid their career development.

Project Management Consultant

Confidential, MN

• Project Manager to manage and deliver Red Rock Pharmacy solution and Enterprise Pharmacy System proof of concept.
• Responsible for EPS 2 system evaluation and Prescription processing modules.
• SCRUM Master for the project using Agile / Iterative development cycles.
• Manage deliverables from remote teams working at Confidential.
• Status reporting to executive leadership on various aspects of project health.
• Vendor evaluation in choosing UI Design / Model, Architecture Analysis and recommendation for the Pharmacy System Development projects.

Manager IT Project Management

Confidential, MN

• Manage development of 6 applications from Project Initiation to Project Closure.
• Communicate with Project Stakeholders in all phases of the engagement - Initiation, Planning, Execution, Monitoring & Control, Closure.
• Manage cross-functional projects across Ameriprise financial. These projects include both internal and external systems and process changes.
• In addition to handling this project, I was part of Bundle Management office established between Cognizant & Ameriprise providing leadership on key issues regarding bundle financials, cross system expertise and relationships.
• Create, Maintain and manage progress and resource tasks using MS Project plans.

Senior Project Manager/Delivery Manager

Confidential, MN

• Gather the requirements on the Travelers Corporate Accounts Payable conversion project
• Defined the standards and processes to be followed throughout the analysis phase
• Conducted interviews with end users to understand the business need and created structured requirements
• Successfully conducted the requirements reviews with technical and test teams and obtained the formal sign-off
• Captured the business process flows and data model to help the Design phase and created System Test cases
• Create and managed the Requirements Traceability Matrix to ensure the business need mapped across all phases
• Presented the progress of the analysis work to the project stakeholders and escalated the road-block issues
• Effectively managed the issues during the analysis phase and getting the issue owners to work towards the closure

Project Manager

Confidential, NJ

• Create the requirements for the Record Keeping System by using the UML & OOAD techniques
• Interact with Trading managers to ensure that their need is captured in Record Keeping System
• Work with the vendor to determine the system impact from the performance and maintenance standpoint
• Participate in daily Release Management meetings with the project teams to ensure better communication.
• Defined and followed the Scope Management plan throughout the Execution, Monitoring, and Control phases.
• Manage Data Management team to ensure Data Model designs are developed and maintained to support various project releases and code deployment.
• Identified the dependencies across the components and ensured that the requirements fit each other modules.
• Create lessons learned after the analysis and reviewed with the stakeholders.
• Ensure the project deliverables are stored under the SharePoint with appropriate version control

Project Manager

Confidential, MD

• Project Manager for Risk Management Workstation and Fraud Management systems.
• Release scoping - Work with Application owners and PMO to outline intake process and intake quantity for offshore capacity.
• Create estimate and resource utility plans, perform risk analysis, create project plans, communicate with Salliemae’s application owners and get the tasks completed, communicate with QA, monitor and track the project progress, manage the offshore team. Involves coordination with Salliemae’s application architecture team, Application managers.
• Define metrics for success, analyze data after each release and perform root cause analysis and create learning document after each release. This practice has been identified as one of the best practices and appreciated by the client.

Developer/Systems Analyst

Confidential

• Project Manager, Lead and active team member of production application support team comprising of 17 applications including mainframe, Unix server and data warehousing applications.
• Designed, Developed and managed issue tracking system that automatically logs mails received to a pop enabled mailbox.
• Identify and implement numerous process improvement and monitoring tools
• Ad hoc report generation and support ETL process for data warehousing application

Software Deveoper

Confidential

• Maintenance of County administration software.
• Impact analysis, code changes, system and integration testing