SUMMARY:

• Software Design Life Cycle (SDLC) Methodologies - Waterfall, Agile, RUP, and Spiral
• Project Management Office (PMO), Microsoft Project, Project Planning, Scheduling, and end-to-end Monitoring.
• Project Budgeting, Resource Planning, Risk Analysis, Status Reporting, Documentation, and Lean Management. Agile Scrum.
• Business Analysis Skills - Gathering Requirements, Requirements Analysis, Modeling, and Documenting
• Write Testing Manuals and Test Cases
• Conduct Functional Testing, Integration and Regression Testing, User Acceptance Testing, and Human Factors/Ergonomics (Usability Testing)
• Manage Multiple Teams of Technical Employees through each Project Milestone
• Experience in Managing Offshore Teams and Cultivating/Maintaining Relationships
• Risk Management, Defect Prevention, Redundancy Plan, and Backup Recovery Plan
• Information Technology Infrastructure Library (ITIL), Service Management, Process Improvement (Six Sigma)
• Perforce, Clearcase and Clearquest, PVCS Tracker for Issues, and IBM Rational Tools
• Conduct Meetings, Presentations, Communication, and Training

TECHNICAL SKILLS:

.NET, Visual Basic, C#, Java, XML, HTML, ADO, ASP and JavaScript Microsoft SQL; Writing SQL Sample Scripts for Software Testing Writing Test Cases and Running Regression Tests Based on Stakeholder Requirements Microsoft Office Suite, Visio Microsoft Project, Rational Requisite Pro: ClearCase, ClearQuest, UML Experience in Big Data, Data Analytics, Data Visualization, Oracle Finance Applications

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington

IT Program Manager/Leader

Responsibilities:

• Lead technical services projects
• Work in IT strategy and planning for various IU regional campuses and departments
• Develop domain expertise for data process, data integration, and data security
• Conduct trainings on various modules, create training documents and presentations
• Manage resources, projects and budget for different programs and monitor the completion through milestones, create project plans for various small and large projects
• Help end users through training sessions for new modules, services, and platforms
• Work with team members to resolve all project related issues to ensure on time delivery

Confidential, Irvine, Ca

Sr. IT Project Manager

Responsibilities:

• Develop a project charter, and a preliminary project scope statement
• Develop a project management plan that included: budgeting, cost estimates, human resources, risk identification, purchases, and outsourcing
• Design prototypes, mockup pages, flow charts, workflow diagrams using Visio
• Manage the various phases of the project with attention to compliance requirements and due diligence.
• Manage the design and developing team as well as testing team from inception to completion
• Select the external vendor (Qualified Security Assessor) to perform initial penetration testing of network layer and application layer, scanning of IP addresses, on-sight assessment, and physical security
• Select a certified IVR provider, Back up Media location, and Data Center (CoLo).
• Hired a technical writer to document the newly developed SOPs, and DOPs that were part of for the following policies:
• Coordinate tasks with Software developers, network engineers, database administrators, and technical writers
• Perform quality control for the newly developed code according to OWASP guidelines
• Weekly meeting with the executive team to provide updates, discuss issues, risks, and prioritize the additional demands.

Skills Used: Project Management, Planning, Scheduling, Hiring, Outsourcing.

Confidential, Irvine, Ca

IT Project Manager

Responsibilities:

• Gather the requirements from different stakeholders (Banks, Processors, Plastic Card Manufacturers, Vendors, Internal Departments, and Etc…)
• Create project plan, schedule the milestones, specify the requirements, and design the functional documents
• Present the requirements and design specifications to the software team
• Design the database tables, columns, values, characters with the DBA
• Design prototypes, mockup pages, flow charts, workflow diagrams using UML, Visio.
• Participate in the system design and architecture layout of the project
• Provide leadership in partnering with cross-functional teams to coordinate activities and ensuring timely delivery of the new software projects
• Involve in research and development process to fix bugs reported by clients. Fixed the software and hardware corruption by developing a software installation process to avoid forthcoming corruptions
• Use SDLC “RUP and Agile” for software development projects
• Work with PMO organization, to coordinate project scheduling, resource allocation, dependency arbitrage and issue resolution
• Communicated progress, risk, and other measures of delivery progress to project team members, other departments, and the executive team
• Manage budget, cost analysis, and resource allocation
• Create test manuals “test cases” and conduct systems test and regression test to make sure the requirements are met
• Manage a group of up to 15 technical staff including software developers, quality assurance, business analysts, technical writers, graphic artist, and offshore developers

Skills Used: Project Management “Planning, Scheduling,” communication with clients and software team, documentation, programming “C#, .NET, SQL, Relational database, Proprietary Software,” and Lean Best practices

Confidential, Aliso Viejo, Ca

Business System Analyst

Responsibilities:

• Responsible for gathering the project requirements, scheduling the project into smaller phases, purchasing (if necessary), monitoring activities, facilitating meetings, coordinating testing, scheduling launching, and communicating the post launch status to the stakeholders
• Work closely with the Business Analyst, Software Engineers, and Quality Assurance teams to meet the requirements, design an effective solution, and to mitigate risk
• Review design documents, test plan, test specification, test cases before “roll-outs”
• Ensure that new projects stayed within the OSHA, CAP, and HIPPA compliances
• Facilitate document approvals for the new SOPs and DOPs
• Use Alloy Software for issue tracking, bugs, knowledge base, and help desk inquiries.
• Weekly status report to the COO, CTO, VP of Lab Operation, and Lab Directors.
• Pilot the new product for stakeholders. Develop an end user training plan
• Analyze the current existing system and suggested enhancements, and features for future project releases
• Perform defect prevention and best practices methodology for preventing risks and defects through the software development lifecycle by using ITL and Six sigma
• Use Project Management Office (PMO) tools and NIKU for carrying project management activities
• Perform cost analysis, budgeting, resource allocations
• Attend several business branches, watched the end users utilize the LIS and observed the issues and problems with the LIS software, analyzed human factor and ergonomic aspects of the project and suggested changes that would make the product user friendly