SUMMARY:

• An organized, creative and innovative Scrum Master/Lead Business Analyst with more than 8 years of intense experience with strong leadership and problem analysis skills proven in high - pressure environments (Health Care, Retail/ E-Commerce Industry and Federal Projects).
• Expertise in Sprint Planning, Sprint Prioritization and increasing the velocity of the sprint.
• Expertise in mediating the general conflict of goals between development team (high technical quality) and product owner (more features).
• Detail-oriented with the ability to adapt and learn quickly while demonstrating strong organizational skills. 
• Expertise in guiding Product Owner prioritization of User Stories in Backlog and driving the backlog refinement sessions.
• Exceptional hands-on senior level project management skills with talent for establishing and communicating vision, motivating and empowering teams and individuals to achieve remarkable sustainable results.
• Exceptional ability to managing Agile/Scrum projects, develop solutions and services that meet and exceed client expectations.
• Skilled in using project management methodologies and leveraging pragmatism gained through real world experiences.
• Conducted current state (As-Is) analysis to elicit business, functional and non-functional requirements and constraints and drive team towards (To-Be) state.
• Extensive knowledge of Health Care Reform/Patient Protection and Affordable Care Act (PPACA).
• Facilitated interviews, workshops, JAD sessions and requirement elicitation sessions with the management, SMEs, Business User Groups and the IT Groups.
• Extensively involved in generating UAT Test Plan, Test Cases and Requirements Traceability Matrix (RTM) across the deliverables of a project.
• Experienced in application upgrade and implementation projects with budget around $1 million.
• Experience in driving team to keep focus (e.g. by acting as a buffer between external distractions and the team).
• Coached teams on the rules of Scrum, guided teams to self-organization, continuous improvement, and cross-functionality. 
• Coordinating and facilitated scrum ceremonies including daily standups, sprint planning, sprint reviews, retrospectives, planning poker, as well as backlog refinement meetings. 
• Expert Ensuring team delivered stories that met the definition of done.

TECHNICAL SKILLS:

Methodologies: Agile (Scrum, XP, Lean, SAFe) and Waterfall

Change Management Tools: Rational Clear Quest,

Business Modeling Tools: Requisite Pro, Clear Case, Clear Quest

Project Management: MS Office Suite (MS Project, MS Visio, Excel, etc.), Office 360

Databases: MS SQL server, MS Access, Toad for Oracle 10.6, NOSQL, SyBase, DB2

Testing Tools: Rational Test Manager, Load Runner, Quick Test Professional

Scrum Tools: JIRA, Rally, TFS and VersionOne

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, MN

Agile Release Train Engineers

Responsibilities:

• Responsible for identifying potential roadblocks ahead of time and discussing them with the teams, ensuring project delivery is undisturbed.
• Guiding the teams on how to have transparent communications and be as self-organizing as possible
• Assessing the Agile/Scrum experience of the teams and larger organization then continuously coaching to expand their understanding of Agile/Scrum
• Removing impediments when needed or guiding the teams on how to remove impediments
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Setting up retrospectives, sprint reviews or sprint planning sessions
• Shielding the team from interruptions during the sprint
• Walk Scrum Team through the estimation process by story point.
• Encouraging collaboration between the Scrum team and product owner

Technical Environment: Agile Scrum, Office 360, TFS, SAFe

Confidential

Agile Release Train Engineers

Responsibilities: 

• Performed as SCRUM Master for 4 simultaneous teams; facilitated daily SCRUM meetings/calls.
• Identified Current Processes and Impacted Applications and Processes.
• Conducted Sprint refinement and Planning Sessions.
• Provided Agile Training and developed supplemental processes to aid the improvement of sprint velocity.
• Collaborated and ensure stakeholders representation on cross-functional business opportunities. 
• Facilitate 2-week sprint cycles and coach the development team in use of incremental delivery methodology to automate the testing and to provide continuous delivery.
• Coach the team to collaborate with other scrum teams following the SAFe framework.
• Work with the Scrum team to identify the bottlenecks and to remove the impediments and increase the velocity of product delivery.
• (Increased sprint velocity by 40% by implementing concrete definitions of Done for each sprint cycle) 
• Help assure the team follows the Scrum and Scaled Agile Framework processes. The SM will make sure that sprint participants understand their roles and assignments.
• Coached and established four new scrum teams.
• Facilitated Sprint Planning, Daily Scrum, Sprint Retrospective, Sprint Review, and Product Backlog Refinement meetings. 
• Tracked burndowns/burnups throughout the sprint and release. 
• Coached teams to use improvement experiments from their retrospectives. 
• Coached teams on the rules of Scrum, guided teams to self-organization, continuous improvement, and cross-functionality. 
• Coordinate team efforts under architectural and portfolio governance, system level integration and the biweekly System Demo.
• Use normalized estimating to help the program estimate larger features and epics. Facilitate preparation and readiness for release planning and Inspect and Adapt ceremonies.
• Removed impediments affecting the teams. 
• Coached the Product Owners in understanding and practicing agility. 
• Coordinated all phases of the project life-cycle, including requirements gathering and analysis, budgeting and planning, design, development, testing, and implementation. 
• Managed teams of employees and contractors on projects and responsible for all project deliverables, budget, and schedule. 

Technical Environment: Agile Scrum, SAFe, JIRA, MS Visio, VersionOne, SAS, Tableau, Office 360

Confidential, Lansing, MI

Scrum Master/ Agile Release Train Engineers

Responsibilities:

• Help assure the team follows the Scrum and Scaled Agile Framework processes
• Coordinate sprint planning, lead daily scrums, coordinate each sprint review and participate in Agile Release Train planning sessions.
• Coordinate solution implementation and delivery with other Scrum Masters on the Release Train.
• Help foster Agile code quality practices, including providing guidance to assist the teams in constantly improving code quality.
• Helped leadership informed, through participation in the Scrum of Scrum meetings.
• Made sure that sprint participants understand their roles and assignments.
• Assure that all aspects of Rally, the SAFe software portfolio management tools are promptly updated for each scrum team.
• Help the team meet their Program Increment objectives for all features committed to during
• Helped in Increment planning through solid execution of each of the Program Increment Sprints.
• Help the team meet their daily and iteration objectives, including working to remove impediments and communicating with other teams
• Assure that all aspects of Rally, SAFe software portfolio management tool used by, are promptly updated for each scrum team.
• Help the team meet their Program Increment objectives for all features committed to during Program Increment planning through solid execution of each of the Program Increment Sprints.
• Help the team meet their daily and iteration objectives, including working to remove impediments and communicating with other teams
• Facilitate Team continuous process improvement.
• Coordinate solution implementation and delivery with other Scrum Masters on the Release Train.
• Help foster Agile code quality practices, including providing guidance to assist the teams in constantly improving code quality.
• Promptly updated the leadership through participation in the Scrum of Scrum meetings.
• Coordinate team efforts under architectural and portfolio governance, system level integration and the biweekly System Demo.
• Use normalized estimating to help the program estimate larger features and epics.
• Facilitate preparation and readiness for release planning and Inspect and Adapt ceremonies.

Technical Environment: Office 360, Rally, Agile, SAFe

Confidential, Minneapolis MN

Scrum Master/ Business Systems Analyst

Responsibilities:

• Encourage internal and external communication for teams, improving transparency, inspection and adaptation. 
• Remove any impediments that obstruct a team's pursuit of its sprint goals. 
• Scrum Master of three scrum teams, including one distributed team. 
• Work closely with Product Owners to ensure that the software solutions we create meet or exceed the clients' expectations. 
• Educate the Product Owner, especially with respect to grooming and maintaining the product backlog. 
• Supported to the teams using a servant leadership style and leading by example
• Guiding the teams on how to have transparent communications and be as self-organizing as possible 
• Assessing the Agile/Scrum experience of the teams and larger organization then continuously coaching to expand their understanding of Agile/Scrum 
• Removing impediments when needed or guiding the teams on how to remove impediments 
• Facilitating how the work for a project will get done, through team collaboration without assigning or dictating the work 
• Lead team retrospectives and documented the key learning actions that incorporated into the next sprint. 
• Coached team members to uphold Scrum principles.  
• Implemented the transition from Waterfall to Scrum Development Methodologies. 

Technical Environment: ATG Dynamo, UNIX/Linux, JIRA, Oracle/MySQL, SAFe.

Confidential, Dallas, TX

Business Systems Analyst

Responsibilities:

• Involved in Requirement Modeling that helped in increasing the workflow.
• Created System Requirement Specifications (SRS) documents entailing business.
• Responsible for the full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing for Medicaid Claims.
• Responsible for gap analysis in changing old MMIS and Involved in testing new MMIS. Also, accountable for Medicaid Claims Resolution/Reimbursement for peach state health plan using MMIS.
• Followed the UML based methods using Rational rose to create Use Cases, Activity Diagram, Sequence Diagram, Collaboration Diagram that include Functional and Non-Functional specifications to hand off to development teams.
• Created Business Process Flows (Current State & Future State), Flow Chart diagrams, Data Flow Diagrams, Use Case diagrams, Activity Diagrams using MS Visio.
• Reviewed Test results pertaining to the specific desired functionality of the application. Recorded & reported defects & produced daily Test Status Reports.

Technical Environment: MS Office, MMIS, RUP, UML, Rational Req Pro, SQL and Mercury Quality Center.