SUMMARY:

• 8+ years of diverse experience in Information Technology with emphasis on Scrum Master Role, Software testing and Business Analysis.
• Certified SMC (Scrum Master Certification), SAFe Agilist Certified and ISTQB FL Tester.
• 7+ years of in working knowledge in American Health Insurance Domain with AHM 250 Certification .
• Conducted all scrum ceremonies like daily scrums, User story/Backlog grooming, Retrospective and planning meetings.
• Experience on Scrum task board, Scrum iteration board, Kanban board and Jira tool and Jira task boards.
• Good knowledge on the Burn Down charts, Sprint planning, User Story pointing, User Story Splitting and the PI planning’s.
• Knowledge on the ATDD,TDD, Gherkin and Cucumber.
• Hands on experience using Jenkins for CI/CD, Open shift environments and DevOps.
• Have knowledge on XP(Extreme Programming ) and FDD (Feature - driven development) of agile methods.
• Worked on the project transformation to Agile methodology from waterfall model.
• Working knowledge on the PI planning’s (Program Increment).
• Motivated, inspired, and improved the lives and productivity of the scrum team.
• Have good knowledge in Agile/scrum methodology, Rally Tool, Jira tool, Sprints and Waterfall methodology of Project Life Cycle.
• Worked as a Combined Scrum Master and BA/QA in multiple projects.
• Good knowledge on gathering the requirements, requirement analysis and mapping them to the project.
• Hands on experience in preparing the user stories / use cases as per the requirements and helping the team to understand them.
• Good in writing both functional and non-functional requirements.
• Working knowledge on the Use Case preparation as per the system and the logic/mapping documents.
• Hands on experience in STLC (Software Testing Life Cycle), SDLC(Software Development Life Cycle) and Agile process.
• Proficient in Functional testing, Integration testing, GUI testing, Regression testing, Mobile testing, SOAP UI testing, UAT, Web Services testing, UAT testing on client/server as well as web-based applications.
• Having excellent knowledge on the Claims adjudication process, Subscribers, Providers and Payers within the Health insurance domain.
• Exposure to all stages of SDLC (Software Development Life Cycle) and STLC.
• Prepared both the positive and negative scenarios to cover all the possible scenarios in all the projects.
• Good knowledge in QC, ALM, Jira tool and Rally and used them widely in the projects.
• Strong knowledge and experience on HIPAA 5010, SOAP UI Web Services Testing, Rest Client Services Testing, Java Application testing, Smoke testing, End to End Testing, Web Application Testing, Mobile testing .
• Well accustomed with Health Care process environment and have good hands on experience on various claim platforms like Facets, Cosmos TOPS and EDI transactions.
• Have excellent intellectual, interpersonal, technical and communication skills.
• Ability to interact and communicate with personnel from technical to high level executive management.
• Ability to learn and adopt new advancements in software environment of my working domain.

TECHNICAL SKILLS:

Technologies: Scrum Master, Agile Process, Requirement Analysis, Acceptance Criteria, ATDD , TDD ,Mapping the requirements to the project, Manual testing

Tools: Rally , planning Poker, Jira Tool, Kanban , Flowdock ,Confluence, HP Quality Center, HP ALM,SOAP UI, AQT,Rest Client , Maven, Sauce Labs ,SQL , Gitlab , Jenkins

Database: Oracle , SQL Server , MySQL

Languages: Basic JAVA

Business Domain: Health Insurance Domain

Others: MS - Word , MS Excel ,MS- Powerpoint

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential, Minneapolis, MN

Responsibilities:

• As a Scrum master facilitated the daily scrum calls, grooming, Sprint reviews, sprint retrospective and planning meetings.
• Lead the Zeta and Tesla Scrum teams and updated spring progress to the product owner/stakeholders on regular basis.
• Interacted with stake holders/product owners to gather the requirements and to map them with the project.
• User Story preparations as per the client expectations and help the team to understand them.
• Worked on breaking the Epics, Features into the User stories and loaded them into sprints.
• Helped the product owner in creating the Features and User stories if required.
• Worked on the ranking/prioritizing the backlog user stories for PI planning and also for sprint planning.
• Monitored the burn down charts on daily basis and removed the impediments  to the team to maintain the pace of the the scrum team.
• Proposed the use of Flowdock communication tool in the team.
• Created and maintained the scrum based flowdock groups and reduced the communication gaps/dependency time.
• Worked with Product Owner to prioritize Epics, Features and User Stories in PI planning’s.
• Organized the daily Scrum calls as a part of agile project methodology.
• Gathered all the points shared in the retrospective meetings and prepared the Minutes of Meetings and also the action items.
• Ensured to address the retrospective action items by the scrum team/respective members before the next sprint planning.
• Facilitated getting the work done without force, assigning, or dictating the work.
• Helped the senior scrum master/RTE to facilitate the scrum of scrums and the Program Increment (PI) meetings.
• Gathered and reported the velocity graphs to the complete team from two scrums teams before the next Program Increment (PI) meeting.
• Written the Gherkin format (Given, when, then, and) acceptance criteria for the user stories and have worked on ATDD and TDD frameworks.
• Worked as a combined BA and scrum master in the project when required.
• Ensured that the user stories in the backlog are prioritized and estimated, which includes scheduling and facilitating the planning poker sessions.
• Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
• Reviewed the User Stories with scrum team to identify the gaps in the Acceptance Criteria and update them as required.
• Worked with the Scrum team in CI/CD using Jenkins and Maven.
• Participated in the bi-weekly Production checkouts and releases along with the team and helped in UAT testing as required.
• Suggested few changes in communication process and data exchange between Offshore and Onshore which reduced the dependency or wait time between the teams.

Scrum Master

Confidential, Minneapolis, MN

Responsibilities:

• Worked as a Scrum master for more than a year and had good knowledge on conducting all the scrum ceremonies.
• Worked on the Agile transformation of this project from Waterfall methodology.
• Actively conducted daily scrums, grooming, team planning’s and the retrospectives as per the agile methodology.
• Updated the rally tasks on timely and the Kanban board.
• Worked on the Epics, Features and prepared the user stories.
• Conducted the Planning poker session during the sprint planning’s to point/size out the user stories.
• Provided all support to the team using a servant leadership style whenever possible, and lead the team by examples.
• Created the Flowdock groups to communicate between the scrum teams.
• Worked closely with the team and tried to remove the impediments/blockers within the team or due to external dependency.
• Worked with the product owner to get the details of the User story (to Include in the description and acceptance criteria) before the User Story grooming meetings.
• Reviewed the user story acceptance criteria with Product owner and the scrum team before the start of each sprint.
• Worked on the POC for ATDD and TDD implementation in the projects.
• Worked and monitored the burn down and burn up charts to update the progress of the sprint to Product owner on daily basis.
• Worked closely with scrum team to ensure that all user stories are verified before the end of the sprint and helped the Testing team to Demo the stories.
• Written the acceptance criteria for the User Stories in Given, When, Then, And Format.
• Reviewed the User Stories in the sprints with scrum team and identified the gaps in the functionality or the Acceptance Criteria.
• Reviewed Rally test cases developed by testers and suggested or corrected them as required.
• Prepared the Minutes of meetings after retrospective meetings and shares the same with the scrum team and all the stakeholders.
• Prepared the Action items from each retrospective meeting and worked close with the team to close/answer the action items, so that the same won’t be happening in the next sprints.
• Recognized and appreciated scrum team members in the retrospectives for the work done in the sprints.
• Tracking the defects in Rally and communicating them to Dev team and added the defects as per the priority in the sprints.
• Following with the Dev team for the closure of the defects on time or much before the sprint end date based on the priority.
• Point of contact for the scrum team for the functionality questions and issues.
• Participated in the Production checkouts and releases for all the releases.
• Helped the testing team with the prior experience of testing knowledge.
• Worked with the testing team in breaking out the acceptance criteria into positive and negative test cases.

Test Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Mentoring new joinees to help them gain familiarity with the project.
• Key resource in project as worked on all the major parts of the application in different forms of testing like UAT,Regression, Performance, GUI Test, Web Application and SOAP UI testing.
• Primary Resource to work on SOAP UI Tool for ePUF and SURF.
• Prepared a understanding document for SOAP UI Tool execution process.
• Tested the 270/271 EDI transactions from Facets that are integrated with the Linx project.
• Point of Contact for Functional test cases.
• Created and executed manual test cases using Quality Center/ALM and reviewed test cases developed by other testers
• Test Coordination to review status & issues of other testers.
• Prepared the test strategy and test planning documents.
• Responsible for Complete End to End Testing of Commercial and Government Business.
• Defect Logging and Defect Tracking till closure.
• Point of contact and Coordinator for Regression testing.
• Responsible for running batch job.
• Member of the OHBS Core QA Team.

Associate Test Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Primary Resource to work on SOAP UI Tool.
• Generated the XML results from SOAP UI tool and saved them for the review with the clients.
• Requirement review for the project.
• Tested the EDI transactions for facets 5010.
• Creating Functional test cases and execution of test cases in the ALM tool.
• Test Coordination to review status & issues of other testers.
• Created and executed manual test cases using Quality Center.
• Defect Logging in HP ALM/QC and follow up till closure.
• Developed SQL queries and used the test data for the project execution.
• Preparing Knowledge Management Documents and basic understanding documents for the Project and maintaining Knowledge Repository.
• Test result reports creation and updating the same to the team.
• Participated in the test strategy and test planning documents preparation.
• Prepared the test data as per the project need.
• Participating in UAT Reviews.

Associate Test Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Worked on the requirement review.
• Compared the 5010 files responses with the earlier 4010 files results.
• Creating Functional test cases and execution of test cases and in HP ALM/QC
• Test Data Preparation as per the project need.
• Written SQL queries to retrieve test data from the database required for test execution.
• Logging the defects in HP QC/ALM and follow up till closure.
• Create test reports and reported to lead.
• Test Coordination to review status with the team.
• Worked on Regression Testing during the release.

Tester Trainee/Intern

Confidential

Responsibilities:

• Requirement understanding and documenting.
• Coordinating and understanding functional test cases and execution of test cases.
• Participated in the Production checkouts and releases along with the Sr. QA engineers and understood the process.
• Attended session on Test Data Preparation and the database SQL queries.
• Understanding the different forms of testing like Regression, Retest, Functional testing.
• Test Coordination with the Sr QA engineers.