SUMMARY:

• Over 15 years of Information Technology experience with around 12 years in Release Manager / Implementation Coordinator for Financial, Auto, Insurance and Pharmaceutical Industries.
• Co - ordinated Project Implementation Activities including Data Conversion Versions and Load Converted data into Implemented System.
• Experience in Coordination of Emergency Pack and Service Pack Implementations.
• Responsible for organizing and planning the Implementation schedule.
• Experience in ITIL- ITSM Life Cycle (ITIL v3 certified).
• Responsible for monitoring implementation timelines and coordinating communications ensuring transition plans are completed
• Handling change management during final testing and implementation, and coordinating on site implementation support.
• Promoted best practices for build, Release, and Configuration Management processes & procedures.
• Knowledgeable in leading-edge software designed to provide enterprise-wide Integration testing, functional testing, User Acceptance testing (UAT), Black Box Testing, manual and regression testing with automated testing tools
• Extensive experience with automated testing and modeling tools, and a broad knowledge of business modeling, process engineering, change management and test case generation.
• Extensive experience with Manual testing, Automation, Black Box, White Box, GUI, AUT, Functional, Regression, Smoke, Integration, System, User Acceptance Testing.
• Experienced with RDBMS and used TOAD for Manipulating Tables and other database objects in the Database and running SQL queries and extracting data from DB2, SQLServer and Oracle databases for data validation and data integrity testing.
• Sound knowledge of standard business methodologies CMMI, SDLC, Agile/Scrum, Waterfall and Software Quality Assurance (SQA).
• Excellent analytical and communication skills with a drive to complete tasks effectively and efficiently in both independent and team work environments.
• Excellent in verbal and written skills and knowledge of good documentation practices and Capability to adopt and learn new tools, techniques and approaches.

TECHNICAL SKILLS:

Languages: C, C++, Java, J2EE, VB, COBOL, C#, .Net, ASP.Net Visual Basic, Java

OS/Network: MS-DOS, UNIX, Linux, Mac, Windows 2003/XP/NT/Vista and CCNA

Testing Tools: Installshield, AdminStudio.Rational Functional Tester with Selenium plug in, Win Runner, Silk Performer,Silk Test, Load Runner, Quick Test Professional

RDBMS: Oracle 9i/10g, SQL, DB2, TOAD, ODBC, MS-Access and SQL Server 2005.

Web/Protocols: HTML, DHTML, PHP, HTTP, SOA, SOAP, SOAP UI, TCP/IP, FTP, SSL, XLS, CSS, XML, ASP and JSP.

Windows Active Directory: Group Policy, Organizational Units, Domains and Trusts, DNS and DHCP.

Tools: /Reporting/Defect Tracking: ETL, Datastage, BO XI-R2, Crystal Reports, MS Suite Word, Excel, PowerPoint, Project, Visio, PuTTY, WinSCP, Clear Quest7.0, Quality Center 9.2, VSS, PVCS, CVS, Clear case, Star team, Sharepoint, HP Service Manager, Remedy, IBM Lotus Notes.

IDE/SDK/Servers: Eclipse, BEA/Oracle WebLogic Server 11g (10.3.1), IIS 6/7, IBM Web sphere 5.1, MS Visual Studio Team System (VSTS) and Apache Tomcat 6.0

PROFESSIONAL EXPERIENCE:

Confidential, Berkeley, MO

Release Manager / Application Delivery Manager

• Experience in Release Planning and Coordination
• Experience Managing and facilitating the release process end-to-end, from the planning of release content through to actual release deployment to production.
• Maintained key documentation associated with software releases and authored written procedures for release management.
• Expertise in monitoring and coordinating progress of software release phases by partnering with stakeholders and employing appropriate metrics / management reporting.
• Scheduled release management reviews as necessary to ensure all stakeholders are aware of release milestones, key issues and the impacts of planned release activities.
• Managed risks and resolved issues that affect release scope, schedule and quality
• Managed relationships and coordinate work between different teams at different locations
• Managing and creating status reports to analysis team performance and individual performance
• Experience Coordinating and participating in regular post-implementation reviews and presents release
• Experience in Configuring metrics in order to assist with the evaluation of release quality and implementing appropriate tool(s) and/or manual processes that integrate the Release Management function with other processes.
• Extensively used Remedy

Confidential

Responsibilities:

• Confidential is responsible for ensuring Dev/QA/BAT teams would adhere to the timelines committed during the initial phase of the projects and would follow SDLC lifecycle until the implementation and post implementation.
• Responsible for ensuring the release date is finalized by the Dev, QA and the PM.
• Ensures to open scope in sharepoint once release date is finalized.
• Ensures that release is tagged to the Scope Master in Sharepoint.
• Follows up with Dev to ensure Dev work is done on time and code is moved to QA.
• Follows up with QA to ensure testing is completed on time and signed off.
• Follows up to ensure scope goes for release and ensures for successful deployment.

Confidential, Bloomington, IL

Implementation Coordinator

• Provided successful and affective coordination through the dissemination of information and the marshaling of energies assisting the Project Manager in every possible manner for the successful implementation of the project.
• Created Implementation Plan, Acceptance Documents, Implementation Test Plan
• Implemented the deployment procedure interacting with the backend (model) team, middle tier team and the front end team to deploy the application successfully.
• Facilitate the communication to follow the steps involved in application deployment to coordinate and consolidate the efforts in the distributed, cross-organizational, multi-platform computer environments and networked organizations in a timely fashion and escalate the issues without waiting for the issues to develop into a problem avoiding any hinders in the success of the project.
• Created all necessary documentation and worked with leads and management to get approval from the Review Committee for final project implementation
• Participated in Infrastructure Request Meetings and track the status of readiness.
• Coordinated with Configuration Management group to get track of latest versions of Config Items.
• Coordinated with various team members to identify pre and post implementation tasks
• Lead task list review meetings with all necessary project team members
• Opened necessary work orders and assigned to the right project team member.
• Reviewed Implementation Test Plan, Installation of New Version, Technical Checkout, version Rollback Procedure testing followed by Business Checkout.
• Recorded all issues/problems during the implementation test and prepared lessons learned document.
• Maintained Points of Contact Document for the Final Production Implementation Support
• Coordinated Open Issues Meetings to discuss Implementation Impacts.
• Coordinated whether Data Conversion Process is completed before Load the data into the System.

Confidential, Naperville, IL

Implementation and Support Coordinator

Responsibilities:

• Successful implementation through the orchestration of activities, the facilitation of meetings, and the integration of technologies.
• Provided successful and affective coordination through the dissemination of information and the marshaling of energies assisting the Project Manager in every possible manner for the successful implementation of the project.
• Implemented the deployment procedure interacting with the backend (model) team, middle tier team and the front end team to deploy the application successfully.
• Facilitate the communication to follow the steps involved in application deployment to coordinate and consolidate the efforts in the distributed, cross-organizational, multi-platform computer environments and networked organizations in a timely fashion and escalate the issues without waiting for the issues to develop into a problem avoiding any hinders in the success of the project.
• Created Implementation deliverables (Implementation Plan, Communication Plan, Implementation Test Plan) such as implementation plans.
• Voice out all the possibilities, issues, and concerns in the implementation meetings.
• Clearly define where responsibility resides amongst organizations, groups, and individuals making all participants in the implementation explicitly understand their responsibilities.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Modeling conceptual design using Use Case, UML Class, and Activity diagrams using Rational Rose
• Implemented the MVC methodology to develop the user interface using spring, Service Locator, Transfer Object, and DAO
• Created and maintained the configuration of the Spring application framework’s IoC container
• Developed reusable Custom Tags using Java Server Pages Standard Tag Library (JSTL 1.0) to ease UI screens development
• Developed centralized source for all business rules by XML files and Java classes for utilizing those resources.
• Configured the branded install of Internet Explorer while maintaining security and usability for a wide range of users.
• Provided training for the entire Solutions Center on the changeover and extend the support on various browsers.
• Performed Application Health Check to make sure the proper Deployment happened.
• Worked for Cross Browser Support on Internet Explorer and Opera.
• Given Training about the System to Users before starting UAT
• Coordinated with End users at UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Conducted interviews and developed business cases to implement process changes, develop training materials, and instructed clients on new processes and procedures.
• Supported users and Microsoft desktop environments.

Confidential

Implementation and Support Coordinator

Responsibilities:

• Provided successful and affective coordination through the dissemination of information and the marshaling of energies assisting the Project Manager in every possible manner for the successful implementation of the project.
• Created Implementation Plan, Acceptance Documents, Implementation Test Plan
• Implemented the deployment procedure interacting with the backend (model) team, middle tier team and the front end team to deploy the application successfully.
• Facilitate the communication to follow the steps involved in application deployment to coordinate and consolidate the efforts in the distributed, cross-organizational, multi-platform computer environments and networked organizations in a timely fashion and escalate the issues without waiting for the issues to develop into a problem avoiding any hinders in the success of the project.
• Voice out all the possibilities, issues, and concerns in the implementation meetings.
• Clearly define where responsibility resides amongst organizations, groups, and individuals making all participants in the implementation explicitly understand their responsibilities.
• Managed meetings, documented action items and minutes, and presented summarizations to the peers and communicated with clients regarding issues and relays resolutions to all appropriate staff
• Played a key role working closely with and supporting the Project Manager and Associates
• Created Use Cases and used MS Visio to model Use Case Diagrams, Activity Diagrams, business processes, business flow diagrams, work flow diagrams, Class diagrams and Sequence diagrams for the applications design.
• Organized program leadership meetings for the top management to discuss issues, risks and assign actions to specific work stream owners.
• Performed GAP analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Prepared manuals, support and Coordinate with End Users in User Acceptance Testing (UAT)
• Participated in code development, testing and deploying the application.
• Participated in the code and bug review meetings, Updated requirement document as per business user feedback and change in functionality of the application.

Confidential, TX

Implementation and Support Coordinator

• Created all necessary documentation and worked with leads and management to get approval from the Review Committee for final project implementation
• Participated in Infrastructure Request Meetings and track the status of readiness.
• Coordinated with Configuration Management group to get track of latest versions of Config Items.
• Coordinated with various team members to identify pre and post implementation tasks
• Lead task list review meetings with all necessary project team members
• Opened necessary work orders and assigned to the right project team member.
• Reviewed Implementation Test Plan, Installation of New Version, Technical Checkout, version Rollback Procedure testing followed by Business Checkout.
• Recorded all issues/problems during the implementation test and prepared lessons learned document.
• Maintained Points of Contact Document for the Final Production Implementation Support
• Coordinated Open Issues Meetings to discuss Implementation Impacts.
• Coordinated whether Data Conversion Process is completed before Load the data into the System.

Environment: Mainframes (Cobol, CICS, JCL), DB2, Java, Java Script, EJB, Oracle 8/9i, Windows NT/XP, UNIX, QTP, TOAD9.7.2, SQL, Oracle10g, Business Objects XI, Java,, UNIX, Windows XP, MS-Office, LotusNotes6.5, MS SharePoint, XML, Altova XML Spy

Confidential

QA Analyst

Responsibilities:

• Wrote Test Plan as per functionality and requirement document of the application.
• Wrote Test Scripts for testing different functions of application.
• Performed Manual Testing on application, done functionality testing, Validation Testing and GUI testing.
• Checked the data in various reports generated by the system.
• Tested the Functionality and Performance of the application using automated test tools as well as by manual testing.
• Communications and interact with the Performance test team.
• Created of moderately complex data queries, Joins tables to validate data accuracy and integrity.
• Worked from business and system requirements to create VUGen scripts using LoadRunner. Performed load and performance testing on multiple Web Based (Java) applications
• Developed Test Scripts/Scenarios, Test Plans based on Use Cases.
• Performed Back-End Testing, White Box Testing and Block Box Testing
• Inserted checkpoints and synchronization Points in Scripts for checking GUI feature and data storage/Record update verification.
• Worked with test data values by calling stored procedures and functions.
• Logged the defects found and maintenance request in Test Director.
• Executed all test cases manually based on test scripts and validated results using SQL Queries.
• Analyzed and generated defects using win Runner.
• Modified the Test Scripts/Test Cases as per change in business requirements documents for application.
• Performed Regression Testing to test the product/application.
• Performed End-to-End testing after bug fixes and modifications.
• Co-ordinate with the developers and testers to resolve the defects and close them.
• Actively participated in all phases of testing life cycle including document reviews, inspections and project status meetings.

Environment: Rational Robot, ClearQuest, Rational Functional Tester, Test Automation Framework, ClearCase, Rational Test Manager, VB Script, Manual Testing, Java, SQL, PL/SQL, XML, HTML, CSS, Black box, White box, Test plans, Test Cases, Test Scenarios, MS Suite Word, Excel, PowerPoint, PuTTY, TOAD and Oracle.

Confidential

Test Engineer

Responsibilities:

• Executed Test cases and Scripts that are written for functional testing.
• Developed and executed test scripts and strategies based on new and existing functionality with GUI Features Field Validation.
• Modified and updated the Test Plan and Test Scripts as per change in business requirements for application.
• Worked closely with product, developers and project management team.
• Wrote SQL Queries for testing data validation.
• Performed Smoke testing, Black Box testing and Functionality Testing.
• Tested all reports generated by the application i.e. data validity, Report Format etc.
• Documented all the defects correctly and tested appropriately.
• Recording, generated script, executed, analyzed and generated defects using Win Runner.
• Done Migration testing i.e. used old data and checks the validity of the data.
• Prepared training documents for end users of application.
• Created Test reports for every build & sent to Project management team for status.
• Tracked, reviewed, analyzed and compared defects using Test Director.
• Conducted walkthroughs, QA meetings and reviews of the documentation.

Environment: Manual Testing, Test Plans, Test Cases, Black-box, White-box, Regression Testing, WinRunner, Test Director, ODBC, ADO, VB6.0, UNIX, HTML, XML, Oracle 8i, CSS, SQL, MS Office, Windows XP/NT.