Project Engineer Resume
Vernon, NY
Summary
I have 18+ years of computing experience. A team-oriented coordinator/asset management professional, with advanced knowledge of computer systems administration.
Objective
To obtain a full-time Systems Administration or support position with a NYC based company
Skills
Protocols: TCP/IP, DNS, WINS, Software: Microsoft Office 2000/XP/2003/2007, Remote Access: Cisco: VPN Lotus Notes,Sametime, Outlook,RRAS, IPASS, Citrix, Remote Support Tools: SMS 1.2/2.0, Remote Desktop (RDP) Smart phones: Blackberry RIM 72.xx, 82.xx Models, Desktop Manager 4.xx versions
Experience
Confidential, New York, NY 2005-2008
Desktop Support/Project Engineer
- Supported 500+ programmers, back-office and standard end-users for the Royal Bank of Scotland/ABN-Amro EDS Account
- Configured workstations, printers and deployed various types of HP/Compaq/Dell and IBM hardware
- Performed Microsoft XP-Professional systems upgrades. Installed and configured hardware along with related systems rebuilds
- Managed/coordinated MAC vendor on-site work product for efficiency and accuracy.
- Performed post-build configuration of user applications and system environments for the end users including local and remote computing profiles
- Imaged and upgraded Compaq and Hewlett Packard MS Windows based workstations as well as IBM T4xx and T6xx laptops in preparation for deployment to end-users
- Installed/configured advanced user applications i.e. StorQM, Harvest, Oracle 8, 9, 10,Bloomberg, BONY, Tradenet, Intellitracs, SQL and Reuters Desktop installs
Confidential, New York, NY 2001-2005
Moves, Adds & Changes Specialist
- Supervised external vendor teams during each MAC process for all of the NYC and New Jersey locations
- Provided scope details for equipment/telephones and accounted for all aspects of the move processes.
- Reconciled all MAC data in preparation database entry and report processing and submission
- Acted as liaison between upper-management and the move team in regards to relocation of departmental personnel and equipment
- Installed purchased applications on relocated workstations in preparation for new user deployments
Confidential, New York, NY 1991-2001
Tech Purchasing Representative
- Purchased Technology product and supplies including i.e. printers, PC\'s, fax machines, toner cartridges, etc.
- Negotiated prices with vendors for technology purchases, supplies and other miscellaneous items.
- Maintained and organized supplies and computer equipment
- Performed daily reconciliation of inventory data in an Oracle database for the in-house purchasing system
- Accepted and verified daily shipments of all products arriving from vendors on ongoing basis
- Assisted mail room personnel with their normal daily duties i.e. shipping new merchandise to various employees, etc