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Project Engineer Resume

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Vernon, NY

Summary
I have 18+ years of computing experience. A team-oriented coordinator/asset management professional, with advanced knowledge of computer systems administration.

Objective
To obtain a full-time Systems Administration or support position with a NYC based company

Skills
Protocols: TCP/IP, DNS, WINS, Software: Microsoft Office 2000/XP/2003/2007, Remote Access: Cisco: VPN Lotus Notes,Sametime, Outlook,RRAS, IPASS, Citrix, Remote Support Tools: SMS 1.2/2.0, Remote Desktop (RDP) Smart phones: Blackberry RIM 72.xx, 82.xx Models, Desktop Manager 4.xx versions

Experience

Confidential, New York, NY 2005-2008
Desktop Support/Project Engineer

  • Supported 500+ programmers, back-office and standard end-users for the Royal Bank of Scotland/ABN-Amro EDS Account
  • Configured workstations, printers and deployed various types of HP/Compaq/Dell and IBM hardware
  • Performed Microsoft XP-Professional systems upgrades. Installed and configured hardware along with related systems rebuilds
  • Managed/coordinated MAC vendor on-site work product for efficiency and accuracy.
  • Performed post-build configuration of user applications and system environments for the end users including local and remote computing profiles
  • Imaged and upgraded Compaq and Hewlett Packard MS Windows based workstations as well as IBM T4xx and T6xx laptops in preparation for deployment to end-users
  • Installed/configured advanced user applications i.e. StorQM, Harvest, Oracle 8, 9, 10,Bloomberg, BONY, Tradenet, Intellitracs, SQL and Reuters Desktop installs

Confidential, New York, NY 2001-2005
Moves, Adds & Changes Specialist

  • Supervised external vendor teams during each MAC process for all of the NYC and New Jersey locations
  • Provided scope details for equipment/telephones and accounted for all aspects of the move processes.
  • Reconciled all MAC data in preparation database entry and report processing and submission
  • Acted as liaison between upper-management and the move team in regards to relocation of departmental personnel and equipment
  • Installed purchased applications on relocated workstations in preparation for new user deployments

Confidential, New York, NY 1991-2001
Tech Purchasing Representative

  • Purchased Technology product and supplies including i.e. printers, PC\'s, fax machines, toner cartridges, etc.
  • Negotiated prices with vendors for technology purchases, supplies and other miscellaneous items.
  • Maintained and organized supplies and computer equipment
  • Performed daily reconciliation of inventory data in an Oracle database for the in-house purchasing system
  • Accepted and verified daily shipments of all products arriving from vendors on ongoing basis
  • Assisted mail room personnel with their normal daily duties i.e. shipping new merchandise to various employees, etc

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