SUMMARY:

• Customer focused software/hardware engineer with six plus years of industry experience in program management
• Proficient in business development by implementing strategies, defining scope, driving execution and providing deliverables within deadlines and under budget
• Self - motivated program manager with demonstrated success in managing multiple projects and priorities simultaneously with in fast-paced industry
• Skilled in communication, cross-functional collaboration and strategic leadership across engineering teams, contract vendors and external partners in telecommunication industries
• Sound technical knowledge with expertise in technologies: Wireless networking, Bluetooth, WIFI etc.
• Team oriented: collaborate with engineers and key stake holders in a fast-paced environment to develop detailed, creative solutions to complex problems as a team
• Proven success in taking calculated risk, and making decision to ship outstanding products within expected time line
• Creative thinker with track record of delivering product and services in changing environment
• Proactive in risk mitigation and resolving bottlenecks issues that cross departmental boundaries
• Implement analytical skills required to building infrastructure, test automation deliver outstanding product and services
• Strong ability to influence business development and executive team to buy into novel ideas to deliver outstanding products
• As a budget owner of the project performing multiple-tasks with operations team, product development engineers, sales team, and invoicing personnel
• Expert knowledge in software testing: function, integration, load, end to end test and test automation
• Strong skills in Agile Scrum software development, other software project tools, scrum framework, worked as a scrum master
• Strong desire to transition to healthcare and medical device industries

TECHNICAL SKILLS:

Frameworks: Scrum Master, Agile process

Programming Languages and IDE: C, C++, Visual Studio

Web technologies: Microservices, Service Oriented Applications, Web Services,

Wireless Device Protocol: GSM, WCDMA, LTE, VoLTE, ViLTE, WiFi, Wireless network, network simulators

Protocol Solutions: Windows Phone OS, Broadcom BSP, Qualcomm, RRC, RRM, RLC/MAC

Industry standards: 3GPP, Confidential 10776, Verizon TECC, PTCRB/GCF

Other tools: SaaS market, portal systems and cloud applications, telemetry

PROFESSIONAL EXPERIENCE:

Program manager/ Service Engineer II

Confidential, Redmond, WA

• Lead role in establishing private cellular network in Confidential
• Proposed a business marketing project to business stakeholders to build a private cellular network within Confidential
• Outlined organizational structure with multiyear roadmap and deployment plan for newer cellular network technologies
• Knowledgeable in making business decisions on acquiring product, prototyping, and network technologies from telecom partners and technology companies
• Budgeted for short term and long-term investment, gain approval of working budgets for Engineering and Purchasing.
• Established the private cellular network to provide cellular services to internal and external partners across the world
• Enabled Windows connected devices testing on private network by bringing up device form board phase to final version
• Overall impact of having private cellular network in Confidential
• Cost analysis indicated multimillion dollar cost savings by using monthly cellular service fee
• Flexibility to build and modify network customization
• Early access to newer network technologies
• Ownership in translating Confidential ’s vision to establish centralized Mobile Operator (MO) testing lab to ship Windows connected devices
• Doubled lab utilization by sharing hardware and vendors to test both AT&T & Verizon windows connected devices
• Eliminated redundant spending on hardware purchases which thereby saved ~$1M-$2M
• Enabled Mobile Operator test services to any team in Confidential and third-party OEMs
• Managed budget up to $3M-$5M, and built a 10-member team to deliver results
• Supervised project commitments, sub-contractors, project contractors, and customers, then measure the deliverable success through KPIs and mapped to Company’s success.
• Attained terminal acceptance approval for Windows connected devices from Confidential ’s AT&T Approved Vender Lab (AVL)
• Key member in representing Confidential 's mobile interests within telecom standards bodies such as AT&T AVL, PTCRB/GCF
• Operational oversight and management of day-to-day activities of the MO lab

Program manager/ Service Engineer II

Confidential, Redmond, WA

• Secured Confidential   accreditation for Centralized Mobile Operator lab project
• Established AT&T Accredited Vendor Lab within 4 months by managing initial planning, developing project scope, schedules, milestone timeline, budget, resources, prioritization and service delivery through service level agreement
• Considered stakeholder input and negotiated tradeoffs on conflicting multiple projects and priorities and re-prioritize based on value to the business and customer
• Strategized and executed processes to increase utilization of Confidential Cell Simulators service
• Developed a tool to capture HW utilization by reducing man hours by 90%, recognizing underutilized HW led to cost savings on annual maintenance
• Optimized lab HW usage by identifying commonality in HW licenses and consolidated licenses to reuse same HW to run different mobile operator tests
• Increased test automation by 30%, thereby shortening the test run cycle by 3 days and improving lab efficiency
• Established novel process to centralize modem and OS custom configuration for device, automated the configuration tool, thereby eliminating errors and saving 10 minutes for every test case executed
• Partnered with internal stakeholders to enable mobile operator requirements to commercialize Windows Phones
• Designed and managed multiple feature areas including cellular settings page, Dual SIM, dialer application
• Defined project scope, planning infrastructure, budget, timeline, and team resources for operator certification test
• Worked on product cycle form board bring to manufacturing phase for all the Windows connected devices
• Attained terminal acceptance for Windows 7.5 enabled devices at AT&T and Verizon lab