PROFESSIONAL SUMMARY

• PMP - certified project manager with over 10 years of in-depth IT and financial experience.
• Demonstrated ability to lead cross-functional teams through major digital and infrastructure transformations leveraging Agile.

TECHNICAL KNOWLEDGE

Databases: CICS (mainframe), DB2, Oracle (OSB) and SQL Server 2012

Basic Programming Knowledge: HTML, SQL, Java, VB.NET, and ASP.NET

PROFESSIONAL EXPERIENCE

Agile Program Manager

Responsibilities:

• Manage the Securities Infrastructure Program and lead the Agile transition for the Securities department.
• Managing multiple mainframe development projects to improve enterprise access to securities data
• Coordinate weekly with business and IT leadership to ensure continuous alignment
• Coach team members and other project managers on Agile best practices
• Lead JIRA implementation for our department, developing processes and training all team members
• Manage an external vendor for data cleanup and harmonization projects

Agile Sr. Project Manager

• Managed the Digital Program which includes a team of project managers on consumer-facing digital solutions.
• Managed a $10M program using Agile Scrum and XP methodology to develop and deploy a new consumer engagement mobile app, and a new API-driven infrastructure to collect the data needed
• Budget development, management, and weekly reporting to the Chief Technology Officer
• Managed and reported on project dependencies across the Digital Program
• Managed a $7M program encompassing the redesign of online member registration based on user experience research, an integrated plan view on the member website, and complex issue resolution
• Collaborated with teams across the organization to achieve cross-departmental goals
• Reviewed SOWs and managed vendor onboarding

Agile Sr. Project Manager

• Provided Agile project management and IT consulting for the education division of Discovery Channel.
• Managed a $12M project to develop and deploy 9 new highly interactive web-based digital textbooks for middle-school and high school Math.
• Steered multiple simultaneous tracks of requirements gathering, development, and deployment - customized math tools and calculators, a content engine capable of building a range of interactive question types, and over 100 interactive mini-applications to augment lesson content
• Lead a network of project managers, product managers, development managers, business analysts, QA resources, usability researchers, design agencies, content providers, and content managers
• Identified and implemented business process improvements in the area of bug tracking and QA

Sr. Project Manager

• Provided professional expertise and project management for integration-related eCommerce implementations.
• Lead a 60 member team including nine project managers, front-end and back-end developers, vendors, and line of business resources across US and Canada in a $7 million program to integrate the legacy Harris and legacy M&I digital marketing presences into a cohesive North American BMO brand
• Directed rebranding efforts across all digital presences from the mobile site to Google Maps
• Managed the redesign and launch of 16 bank websites for lines of business and boutique brands across the enterprise including bmoharris.com and the new Diners Club Intl. US site dinersclubus.com
• Planned strategic site improvement projects based on user feedback, analytics, and usability studies
• Maintained custom reports and SharePoint site for program status, issues, resources, and budgets

IT Project Manager

• Provided project management and consulting expertise for system integrations and eCommerce initiatives.
• Managed five integration-related projects including a secure web-based credit card payment system, and an OBIEE-based sales reporting system that was leveraged by UA employees across the globe
• Managed a 24 member team of technical, functional, client and vendor resources through the implementation of a new cargo booking system to support the merger with Continental.
• Developed disaster recovery plans and lead major software releases
• Directed globally located project teams with members across the US, India, UK and UAE

Project Manager

• Provided project management and functional consulting expertise for a system implementation project.
• Initiated and planned for the configuration of a web-based portfolio management tool for use at the executive level to track critical organizational objectives
• Managed the development of SEO reports for clients of this digital marketing agency, which included other Publicis Groupe agencies (Leo Burnett, Starcom MediaVest, Digitas, and Razorfish)

IT Project Manager

• Provided technical project management expertise for this state agency, which manages the $23 billion retirement fund plus health insurance benefits for State of Texas employees and their beneficiaries.
• Managed a 14 member team of technical, functional, and vendor resources through the successful configuration and phased implementation of Clarity, a web-based tool used for Project Portfolio Management (PPM), Enterprise Resource Planning (ERP), and Time Tracking
• Managed the development of training materials and trained over 100 IT resources on the new system
• Coordinated with management across the organization on the implementation of a fund accounting system from Eagle Investment Systems that tracks settlements by portfolio
• Lead UAT for a customized financial benefits statement sent to over 200K pension fund participants

Project Manager

• Provided project management and functional expertise for several clients of this design agency.
• Managed 16 design projects from initiation through completion on time and on budget, with an average of four active projects at a time, working with clients to confirm scope and resolve contractor issues
• Managed the design and development of a new company website and digital marketing strategy
• Worked with a vendor to implement a new web-based project accounting system

Systems Analyst

• Provided technical expertise and business analysis for this state agency.
• Performed quality assurance testing for the conversion of 2 million records from QDRO to PeopleSoft
• Developed new Excel pivot tables that increased productivity and streamlined reporting